Product Risk Specialist Ii jobs at Boston Scientific in El Salvador, Lourdes

• Define and communicate a clear product vision and roadmap for Salesforce and related CRM solutions
• Align product goals with business strategy, sales enablement objectives, and customer engagement initiatives
• Serve as the primary liaison between business teams and Salesforce technical teams
• Collaborate with cross-functional partners to ensure seamless connectivity across all digital tools used by sales representatives

• Own and prioritize the Salesforce product backlog based on business value and impact
• Write detailed user stories and acceptance criteria to ensure clarity and alignment
• Partner with the Digital Product Manager, Salesforce developers, admins, and architects to refine and groom backlog items

• Engage with sales, marketing, service, and operations teams to gather and analyze requirements
• Manage stakeholder expectations and provide transparency on product priorities, timelines, and releases
• Participate in Agile ceremonies including sprint planning, backlog grooming, and review sessions

• Work with technical teams to ensure timely delivery of new features, integrations, and enhancements
• Oversee testing, deployment, and post-launch validation of Salesforce releases
• Ensure proper documentation, training, and change management for end users

• Maintain a strong understanding of Salesforce platform capabilities, data models, and best practices
• Ensure adherence to governance, security, and compliance standards
• Monitor performance metrics and user feedback to identify areas for improvement

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• Minimum of 3 years' experience as a Product Owner, Business Analyst, or similar role, ideally with Salesforce as a primary platform
• Proven track record leading cross-functional teams in an Agile/Scrum environment
• Strong understanding of CRM processes and the Salesforce ecosystem
• Excellent communication, stakeholder management, and prioritization skills
• Analytical and data-driven mindset

• 5 or more years' experience in a Salesforce-focused role
• Hands-on experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud
• Salesforce Administrator or Salesforce Platform App Builder certification
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification
• Experience building agentic solutions within Salesforce or other platforms
• Comfortable balancing short-term deliverables with long-term platform vision

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Hybrid Roles:

About the role:

Seeking a skilled System Verification Engineer to join the Boston Scientific Neuromodulation R&D team. As a key member of the team, you will play a crucial role in ensuring the reliability and performance of our neuromodulation systems through rigorous verification processes. You will work closely with cross-functional teams to verify features and system functionality against design requirements. Your expertise will contribute to the development and execution of comprehensive system level design verification strategies, while collaborating with stakeholders to define design requirements and test methodologies.

This is a Hybrid role, located in Heredia and will require 3 days per week in the office.

Responsibilities:

• Conduct verification of implantable and external Neuromodulation Product Systems with a focus on hardware/software integrated systems.
• Develop and execute verification plans, protocols, and test cases to ensure product compliance with design specifications and regulatory requirements.
• Collaborate with cross-functional teams, including hardware, software, and system-level testing, to support verification activities.
• Assist in the development and support of verification tools, test environments, and automated test systems.
• Help create, establish, and document verification processes and methodologies, and provide support for validation and verification activities.
• Ensure that verification strategies cover detailed verification design requirements effectively.
• Identify technical risks and assist in developing risk mitigation plans. Implement phased verification approaches to mitigate risk and support the creation of documentation as part of the Product Development Process (PDP) and Quality Management System.

Minimum Requirements

• Bachelor’s degree or more from an accredited school in Electrical Engineering, Computer Engineering, Electromechanical Engineering, Systems Engineering, Computer Science, or related field.
• 2+ Years of work experience in engineering with a Bachelor’s degree.
• Ability to understand, properly interpret, and evaluate whether a design requirement is properly written.
• Proficiency in using automated testing frameworks is essential for efficiently conducting verification tests and ensuring the reliability and performance of the systems.
• Experience with version control systems (e.g., Git), Dev Ops and CICD methodologies.
• Knowledge of programming and scripting languages such as Python, C++, LabView, and Matlab for developing and executing verification tests, as well as for automating various aspects of the verification process.
• Fluency in using EE test equipment like oscilloscopes, function generators, and data acquisition (DAQ) equipment.
• Excellent written and verbal communication skills.
• English advanced

Preferred qualifications

• Understanding of hardware-software integration.
• Up to 1 year of work experience in Systems Verification.
• Experience working with complex HW systems, ideally implantable or capital medical products..
• Up to 1 year of experience designing verification strategies for systems-, sub-systems, system interfaces, and integration.
• Experience in with system characterizations and trade-offs analyses (Ex. power budgets, data storage/transmission, battery selection, BLE antenna designs, lead/electrode designs for various use cases).
• Experience with software products both as a Medical Device (SaMD) and in a Medical Device (SiMD).
• Experience with Data Privacy and Cybersecurity for connected medical product systems.
• Experience collaborating with hardware, mechanical, electrical, algorithms, and software teams.
• Experience in algorithm and firmware development and product implementation.
• Experience with hardware-cloud-app systems.
• Experience in the medical device, aerospace, electronics, or other advanced technology and/or regulated industries.
• Experience with advanced statistics, including T-Test, ANOVA, Gage R&R, Design of Experiments (DOEs), etc.

Costa Rica-Heredia

About the Role:

This is a highly visible opportunity to serve as the Product Manager (HRIT) delivering strategic initiatives supporting the HR function. You will own the Product management responsibilities for our SuccessFactors/HR portfolio of solutions/services and will lead the product team that designs, develops, tests, deploys, maintains, and improves our Cloud-based application platform. Partnering with HR leadership, you will be responsible for product launches, services, integrations and features by establishing backlogs, planning, and guiding their execution, and creating & tracking success metrics. You’ll work across several globally dispersed teams on some of Boston Scientific’s most critical strategic projects. You will be instrumental in achieving our organization’s goals.

Your responsibilities will include:

• Optimize HR applications and services to meet workforce requirements and create opportunities for automation, enhanced integration capabilities, reduction of manual processes, and improvements to accuracy and resiliency
• Lead the HR application product teams to ensure that work is completed in a timely manner with high-quality, effective solutions
• Partner with HR leaders to proactively identify improvement opportunities through Employee Experience technologies and integrations
• Deliver end-to-end support for HR applications by applying best practices in addressing HR business problems, and meeting the needs of key HR stakeholders and other internal partners
• Provide AdHoc data integrations, as needed. Support existing integrations and enhance as appropriate
• Manage HR technology programs, defining milestones and success criteria, resource allocation, and tracking project schedule, priorities, and status clearly to stakeholders
• Advise and communicate to senior leadership, regarding programs/projects/initiatives, emerging issues and challenges etc.,
• Coach and mentor the product team members to develop and grow in their scrum roles
• Ensure that the HR system and related processes meet all applicable compliance requirements
• Ensure adherence to BSC Global Systems methodology and SOX controls
• Ensure Production support tickets are handled within the agreed SLAs
• Work proactively on achieving the VIP goals set for the team.
• Support teams’ growth in Scrum/Kanban methodologies as well as conduct Scrum ceremonies to support enterprise delivery transformation model
• Provide product team reporting/dashboard(s) for senior management in a timely manner

Required qualifications:

• Bachelor’s degree in Computer Science or related field
• 5+ years of technical program management experience
• 2+ years of experience leading or mentoring team members
• Experience in Product Teams and Agile SCRUM methodologies
• Advance English Level
• Resumes only in English

Preferred qualifications:

• Experience in delivering results in large, cross-functional software initiatives
• Experience in leading projects that span multiple product teams with end-to-end ownership and knowledge of Technical Program Management
• Experience with SuccessFactors and data integrations processes
• Experience working on solutions in a controlled environment
• Experience in developing and supporting web applications
• Proficiency in Microsoft Office: Word, Excel, and PowerPoint

Costa Rica-Heredia

Hybrid Roles:

Your responsibilities include

• Provides support for biocompatibility processes initiated by department management and ensure biocompatibility and toxicology related information and data are accurate, reliable, and support business objectives as consistent with Global Preclinical objectives and Quality Management System requirements.
• Demonstrates a primary commitment to patient safety and product quality.
• Provides input on the regulatory requirements related to medical device submissions. on procedures, techniques, concepts and approaches used at divisional levels for biocompatibility and toxicology programs
• Serves as a resource for biocompatibility and toxicology information for medical devices and pharmaceutical materials, which may include issues related to materials of animal origin, colorant additives, exposure assessments of chemicals, and other chemical toxicities as assigned.
• Communicates with internal customers on biocompatibility and toxicology issues and supports problem solving and resolution related to chemical risk assessments and biocompatibility assessments as assigned.
• Provides input on biocompatibility, chemistry and toxicology testing related to new investigational and strategic device development programs during Technology and Product development programs (TDP/PDP)
• Participates in a Biocompatibility Training Program for all functional groups of device development teams based on standards and regulatory requirements.

What We are Looking for

• Academical Degree: BS, MS in chemistry, biochemistry, biology, biomedical engineering, toxicology, Biotechnology or a related field
• English Level required: B2+:(80-89%), excellent written and verbal communication skills.
• Professional with 2+ years of experience, and understanding and application of principle, theories, and concepts in the Biocompatibility of medical devices , experience with ISO 10993 preferred, Results and detail-oriented, and able to multi-task while working against aggressive timelines , Comfortable in a dynamic environment and able to work independently as well as on teams.
• 1 year medical device biocompatibility experience preferable
• Desirable Knowledge:Experience working with regulated authorities.
• Knowledge of ISO 10993 and advantage
• Please submit Resume in English

Hybrid Roles:

Your Responsibilities Include:

• Compiles and analyzes bank financial information through preparation of reports and general ledger journal entries.

• Perform necessary steps to assist in the completion of the Monthly, Quarterly and Annual Financial Close to the highest standards ensuring accuracy and appropriate supporting details are in place.
• Establishes and communicates accounting processes by maintaining a thorough understanding of SOX controls, GAAP, and new accounting guidance as appropriate.
• Partners with E&Y and SOX management team to fulfill audit requests.
• Implementation and maintenance of internal controls. Ensure adherence to internal policies and best practice policies.

• Takes an active interest in seeking opportunities for continuous improvement and standardizing processes across multiple legal entities.
• Works to deliver upon key performance metrics and service levels agreed with business partners.
• Participates in the development ofjunior accountants by setting an example and providing guidance.

• To perform any other duties and responsibilities as assigned.

What We’re Looking For:

• Bachelor’s degree in accounting.
• English Level +95%.

• 2+ years of relevant experience.
• Experience in bank accounting a plus.
• SAP and S4 Experience a plus.
• Strong communication skills.
• Strong Excel, Word, Outlook, and PowerPoint skills required.
• Must have highly developed customer relationship skills with strong service orientation.
• Excellent attention to detail, data accuracy, and organization skills.
• Open to working across global time zones.
• Ability to work independently and in a team setting.

Hybrid Roles:

Your Responsibilities Include:

• Supervising a small team of product analysts to meet the objectives established by the Department Manager.
• Monitoring daily operations and work-in-progress (WIP) to ensure efficiency and adherence to quality standards and regulatory requirements.
• Supporting the professional development of individual contributors, helping them grow their skills and advance their careers.
• Coordinating efforts with corporate partners and liaising with multiple geographical locations to align strategies and achieve common goals.
• Review complaint communications and assess for regulatory compliance, reportability, and potential impact to patient safety and business operations.
• Apply clinical knowledge, as related to product application, to evaluate identified complaints. Investigate complaints by gathering sufficient data from clinical staff, field representatives, internal employees, and laboratory analysis.
• Establish and approve regulatory reportability decisions using event investigation and regulatory decision models.
• Participate in development and modification of these decision models with changes in product advances/therapies to uphold consistent compliance with government-mandated regulations.
• Write and approve Medical Device Reports (MDRs), MedWatch, Vigilance, and other regulatory reports, ensuring timely transmission to the appropriate regulatory authorities.

What We’re Looking For:

• Bachelor or Licentiate’s degree in Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering, or related Health Field.
• At least 2-3 years of experience in similar positions.
• English Level desired : 80% - 90%.
• Or an equivalent combination of education and experience.

Your responsibilities will include:

• Knowledge: Responsible for providing continuous tools and education to team members to ensure up to date industry, competitor and product knowledge; Maintains knowledge of the industry and the competition by continually seeking information from physicians, suppliers, insurance carriers and others to challenge, modify and prioritize regional strategies; Collects data from their region on competitor’s sales tactics and prepares their team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local/regional sales activities.
• Business Management: Monitors region sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management; Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies; Develops and executes sales strategies and activities; Plans and controls expenses to ensure sales objectives are met within budget; Performs a monthly forecasting review; Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly; Conducts quarterly sales reviews and adjusts strategies accordingly.
• Selling Skills: Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates; Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Confers with immediate superior in the development of marketing policy, recommending product and product line revisions as well as pricing changes; Develops and recommends expansion analysis of new field territories; Responsible for developing, implementing and monitoring a region targeting program; Identifies and recommends promotion programs and materials to help support the sales plan and strategy; Shares personal selling experiences in a way that motivates others and teaches applicable skills; Coaches others in the field on a disciplined selling model; Models strong selling skills in front of the customer with others present and without taking over the sales process; Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
• Clinical Excellence: Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiates each product line against the competitor’s products in front of the customer.
• Creative Economic and Value-Added Solutions: Identifies and develops working relationships with the economic buyer in their regions key accounts; Facilitation of contract negotiations involving all products within the region; Creates a compete “bundle” of product and value-add services; Evaluates situations as they affect both the account/customer, as well as the division’s overall long and short-term business needs; Helps define negotiation parameters for tough economically constrained customer situations.
• Building and Maintaining Relationships: Maintains contact with major accounts and key relationships seeking to leverage them into profitable business ventures; Assist key customers in the creation, maintenance, expansion and startup of Watchman related educational courses and forums; Attend and participate in customer, company and industry sponsored forums and courses; Develop and maintain relationships with key BSC functional areas including but not limited too - National Accounts, marketing, finance, corporate programs; Spends time in the field with multiple field sales personnel to support their professional development needs and to maintain and develop strong relationships and understanding of the customer. Responsible for recruiting, coaching and developing organizational talent. Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Hiring & Building Organizations: Responsible for hiring and building out their defined geography. Brings diverse perspective. Evaluates multiple candidate pools and recruiting methods. Creates inclusive culture. Builds team foundational skills. Leads onboarding of new team members.

Required qualifications:

• A four-year degree with a background (7-10+ years) in sales and a proven track record of success will help in making this position a successful team approach to selling in the catheterization lab and to our physicians.
• Strong clinical, analytical, and selling skills are a must in this position.
• Highly motivated, high impact individual with strong technical, analytical and leadership competencies to work effectively in a sales organization.
• Highly detailed oriented, possess excellent written and verbal communication skills.
• Strong project management skills, including effectively managing multiple priorities.
• Candidate must have experience working successfully within a matrix organization, effectively influencing cross-functionally, across divisions and at various levels of management.
• Travel requirements

Preferred qualifications:

• Direct experience in Structural Heart products.
• Sales management experience.
• Proven sales team development.
• P&L responsibility.
• MBA or graduate degree in related field.

The anticipated annualized base amount or range for this full time position will be$90,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.