Finance Business Internships Hybrid Heredia jobs at Boston Scientific in Costa Rica, Heredia

Costa Rica-Heredia

Hybrid Roles:

Job About the role:

Key Responsibilities:

• Process Analysis and Improvement: Analyze current credit operations and collection processes to identify areas for improvement. Develop and implement process enhancements to optimize efficiency and effectiveness.
• Data Analysis: Collect, analyze, and interpret data to support decision-making and process improvement initiatives. Provide insights and recommendations based on data analysis.
• Stakeholder Collaboration: Work closely with stakeholders, including finance, sales, customer service, and IT teams, to understand their needs and ensure process changes align with business objectives.
• Documentation: Create and maintain detailed process documentation, including process maps, standard operating procedures (SOPs), and training materials.
• Project Management: Lead and participate in projects related to credit operations and collections. Ensure projects are completed on time, within scope, and within budget.
• Performance Monitoring: Develop and monitor key performance indicators (KPIs) to track the effectiveness of process improvements. Provide regular reports to management on process performance.
• Compliance and Risk Management: Ensure that credit operations and collection processes comply with relevant regulations and internal policies. Identify and mitigate risks associated with process changes.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• Experience: Minimum of 5 years of experience in process analysis, credit operations, collections, or a related field.

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
• Experience with process mapping and documentation tools (e.g., Visio).
• Project management skills and experience.
• Knowledge of credit operations and collections best practices.
• Certifications: Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), Project Management Professional (PMP)) are a plus.

Costa Rica-Heredia

Hybrid Roles:

Your responsibilities include:

Designs, develops, debugs, modifies, and tests electrical, software and imaging design solutions by using current tools, analysis techniques, and technologies.

Investigates, researches, and selects electronic circuits, components, tools, equipment using best practices.

Provides project support and executes activities to ensure the safety, quality, and compliance for the design of products while continuously improving their commercial value through end of life.

Partners with technical leaders to solve technical problems using theoretical analysis, experimentation, and problem-solving methodologies to make data-based design decisions.

Coordinates with internal functions and external suppliers to identify and execute projects to deliver high quality engineering solutions at an accelerated pace.

Ensures products are compliant to electrical safety standards and other regulatory requirements.

Supports design of standard engineering tests and experiments.

Performs troubleshooting on products and manufacturing processes as related to design, material, or process.

Summarizes, analyzes, and draws conclusions from test results.

Documents product development by writing reports, memos and change requests. Methods used are determined by approved procedures and standards.

Tracks product development effort by creating and maintaining records in the approved tracking management tool.

Supports design transfer activities between Product Development and Sustaining Engineering

What we are looking for:

• 2+ years related experience; Experience in a regulated medical device environment preferred.
• Degree in Electrical Engineering, Mechatronics,Biomedical Engineering, or other related field (computer, systems). Bachelor’s or above required.
• Effective communications/presentation skills to all levels of the organization (both written and verbal)
• Experience in all areas of responsibility is not required. A strong aptitude and willingness to learn is required.
• Less than 10% travel.
• Preferred English Level: 80-89% +
• Please submit Resume in English.

Costa Rica-Heredia

Hybrid Roles:

Key Responsibilities

• Supervise the HRSD Support team (to be organized by country/language).
• Act as a team leader: ensure onboarding activities, presence, availability, access rights, tools, etc.
• Participate in the development of a Service Delivery cross-training plan and ensure team members become appropriately trained.
• Escalation points for support team to resolve complex issues.

• Monitor tickets, activities & performance of the team daily.
• Ensure strong quality as well as productivity standards & accountability within the team.
• Coach team members to drive improvements and service standards.
• Build strong relationships with key customers & partners (HR Service Center (HRSC), Employees & HR community) to meet end-user expectations.
• Partner with the HRSC and LATAM HR Team to the tiered governance structure.
• Execute continuous improvement activities across HRSD Support Team and support HR Center of Excellence (CoEs) to improve core HR processes.
• Support Service delivery analysts in issue resolution by providing information on root-cause analysis and execute intervention plans to address issues systemically. Act as point of escalation for any issue resolutions with HR services provided.
• Participate in and represent LATAM region in regular HR Service Delivery activity/performance review meetings.
• Ensure work is supported by appropriate documentation which is reviewed, updated, and maintained on a routine basis.
• Partner with Regional Process Lead to ensure appropriate processes are in place.
• Support optimization and updates to HR processes (methods & procedures) working with the HRSC.
• Track Service Level Agreements (SLAs) and measure achievement against team/individual performance criteria.
• Monitor cases to ensure quality and consistency across LATAM by providing feedback and coaching HR Service Delivery Support team where necessary.
• Ensure services are delivered in compliance with corporate policies and procedures or any other federal / country regulation as requirements.
• Ensure that the HR Service Delivery Support team prioritizes activities in accordance with SLAs/Key Performance Indicators (KPIs).
• Oversee the dispatching of cases within the HRSD Support team.
• Monitor the volume of cases and activities against available resources.
• Escalate and solve difficult cases and manage customer relationships where necessary.
• Lead, develop and coach Support the team in their professional development needs by ensuring they receive ongoing regular feedback, training and help in identifying, supporting and achieving agreed development objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field.
• At least 5+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.
• Experience managing and coaching a team.
• Language skills required English level C1 and Portuguese highly desired.
• Strong communication and writing skills in English and desirable in Portuguese.
• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.
• Experienced in MS Office Applications (Excel, Word, PowerPoint).
• Analytical & problem-solving skills.
• Please submit resume in English.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients
• Attention to detail: Ensuring accuracy and thoroughness in all tasks
• Team Collaboration: Ability to work effectively within a team and across departments
• Adaptability: Flexibility to handle changing priorities and workloads
• Leadership skills: ensure and assist the team to achieve business goals.

Internal candidates requirements:

• A year in the current position, in the company.
• Performance Evaluation: Successful or above
• Don't have disciplinary actions in the last 6 months.

India-Haryana, Gurgaon

We are seeking a skilled GenAI Technical Lead to drive the implementation and optimization of AI solutions based on Agentforce and python, integrating AI-driven capabilities to enhance customer and agent experiences. This role requires expertise in Salesforce development, architecture, and AI technologies to lead strategic initiatives and ensure seamless system performance. You will be responsible for driving AI adoption for our commercial users.

Key Responsibilities:

• Design, develop, and implement Salesforce Agentforce solutions with best practices and scalability.
• Integrate Einstein AI, python based GenAI solutions, chatbots, and predictive analytics to enhance automation and decision-making.
• Collaborate with business stakeholders and cross-functional teams to define roadmaps and technical solutions.
• Develop and maintain Apex, LWC, Visualforce, SOQL, GraphQL and REST/SOAP integrations.
• Optimize Agentforce flows, automations, and knowledge management for enhanced productivity.
• Lead a team of Salesforce developers, admins, and AI specialists.
• Should be able to quickly develop POC project(s) or develop prototype.
• Evaluate the performance of generative Al models & solutions and make necessary adjustments to improve the performance.
• Ensure data security, compliance, and governance.
• Monitor system performance and implement improvements.
• Stay updated with Salesforce and AI trends.

Minimum Qualifications:

• 7 to 11 years of Salesforce development/architecture experience, focusing on Agentforce, Sales Cloud, Service Cloud, and AI-driven capabilities with the background of Btech.
• Experience with Salesforce AI tools like Einstein Analytics and Bots.
• Expertise in Apex, LWC, SOQL, REST/SOAP APIs, and integration patterns.
• Strong understanding of Salesforce data modeling, security, and governance.
• Experience with CI/CD, DevOps tools, Git, and Salesforce CLI.
• Salesforce certifications (Platform Developer 1 and 2, JavaScript Developer 1, Integrations Architect, AI Associate/Specialist, Sales Cloud Consultant, Service Cloud Consultant) preferred.
• Proficiency in programming languages such as Python, R & JAVA.
• Good understanding of Agentic AI and RAG (Retrieval Augmented Generation)
• Familiarity with popular Python AI frameworks and tools (e.g., LangChain, LlamaIndex).

Good to have -

• Strong knowledge of AI technologies, including machine learning, natural language processing, computer vision, etc.
• Hands on experience in architecture, design, implementation, and/or support of modern Data & AI solutions, experience of working with different LLM providers.
• Excellent problem-solving, communication, and leadership skills.
• Experience with Agile/Scrum methodologies.
• Excellent Presentation skills

Costa Rica-Heredia

Hybrid Roles:

Your responsibilities include:

• Project/Program Management: Manages key initiating, planning, executing, controlling, and closing processes; develops and implements project plan; builds team ownership and commitment to project plan. Estimates project levels of effort and resource requirements by using standard estimating techniques and tools, and by working with appropriate staff to understand scope of effort. Prepares project plans, schedules and budgets by using project management tools such as Microsoft Project and by working with appropriate staff to understand tasks necessary to complete project. Directs project execution by assigning tasks, tracking project schedules, identifying risks, and developing and executing contingency plans. Identifies and manages project dependencies and critical path items while ensuring project quality and utilizing and following appropriate methodologies (e.g. PLCP). Assures project quality by using standard development methodologies. o Communicates project status by preparing standard status reports, and by participating in project status update meetings. Resolves project issues by working with team members, project customers, and others as appropriate. Consults with internal project groups by sharing project management knowledge. Conducts project post mortems and communicates lessons learned in order to identify successful and unsuccessful project elements. Participates in external project management organizations, conferences and seminars to keep current with industry best practices in project management by joining professional associations and implementing a professional development plan with focus on project management.
• Led cross-functional, multi-dimensional product development teams from concept through Launch; through proper execution of design controls that include an efficient transfer of newly developed products from Global R&D to manufacturing and global marketing through the BSC-defined PDLC processes to achieve project closure.
• Acts as liaison with other functions/sties for projects site is a contributor or stakeholder in.In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

What We’re Looking For:

• Licenciature degree or above in Mechanical Engineering, Electrical Engineering or Field Related.
• English Level required: C2:(95-100%).
• Desired knowledge: Risk Management/ Risk Mitigation, Program Management, External Regulations (p.e. Quality, Systems) Master Degree in PM or equivalent, PMI certified PM.
• At least 10 years of experience in similar position.
• Please submit Resume in English\

Costa Rica-Heredia

Hybrid Roles:

About the role

Responsible for test development strategy and requirements. Plan and schedule the entire test development process. Define, design & oversee the manufacturing, fabrication, assembly, checkout, support, and validation of special automated test equipment. This includes scheduling, resource allocating, interfacing with cross functional team, writing test requirements, test specs, test software, test procedures, validation plans and reports. Scope of equipment - R&D verification and validation and production test equipment for both new product development and existing product sustaining.

Your responsibilities include:

• Interface with Digital Hardware, Analog Hardware, and Software Design Engineers to define test strategy and critical performance parameters for testing different levels of product assembly (i.e. PCBA, device level).
• Work with R&D engineers to design testability into new products.
• Work in conjunction with design engineers, manufacturing engineers and quality engineers to write test requirements, test specifications & test procedures.
• Be an ATE functional representative in the product design team.
• Generate related documents such as manufacturing test specifications, test software requirements, software intended use Test procedure, validation plan and report.
• Train test technicians on proper execution and troubleshooting.
• Work with suppliers to develop/improve their test methods.
• Design test equipment, mainly automated test equipment (ATE), including overall system design, digital and analog circuit design and instrumentation specification, test software programming.
• Supervise the design, fabrication and troubleshooting of functional test fixtures/stations.
• Validate test systems and test fixtures in FDA-regulated medical environment.
• Support verification and validation testing of products. Oversee the test system validation and quality buy-off. Other duties as assigned, such as core team membership, assistance for production/supplier troubleshooting.

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

What we’re looking for:

• Bachelor’s degree along with 7+ years of hardware test engineer or related experience or 5+ years with a master’s degree or advanced degree, preferably BS/MS in Electrical or Electronics Engineer, or equivalent.
• In-depth knowledge of Product development life cycle and test methodology.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Desired English level: C1+ 90 - 99%
• Please submit resume in English

Preferred Qualifications:

• A strong product quality and test lead experience preferably in medical device domain.
• A natural attention to detail and a penchant for organizing and documenting.
• A good learner who can master complex software and quickly adapt to new tools and technologies.
• Ability to think logically and analytically in a problem-solving environment.
• Ability to work independently as well as work collaboratively as part of a team.
• Demonstrated experience communicating both technical and non-technical information across teams and departments.
• Follow company policy regarding ISO and FDA documentation and compliance for medical device

Costa Rica-Heredia

Hybrid Roles:

About the role

Maintain and ensure document integrity, readability and consistency, and provide information and challenge current systems to best utilize document/written communication technologies.

Your responsibilities include:

• Author physician and patient medical device product literature deliverables using Adobe InDesign.

• Manage, organize, and communicate project information and project activities cross-functionally.

• Represent the Technical Communications function within project core teams.

• Apply corporate and regulatory medical device Labeling requirements as it pertains to device product literature.

• Work with other technical communicators to organizing Instructions For Use (IFU) and related product literature for to support regulatory submissions, market expansion, and product commercialization targets.

• Interface cross-functionally within the product development teams to acquire source material for documents and to develop an understanding of BSC Neuromodulation device hardware and software products.

• Interface with, and participate in the management of, third party translation suppliers to ensure that global product literature content is translated accurate per schedule.

Required Qualifications:

• University bachelor’s degree in Scientific and Technical Communications or similar

• 5+ years of experience working as a technical communicator creating product labeling literature (IFUs) within the medical device or pharmaceutical industry.
• Proficient in the use of Adobe InDesign and ability to demonstrate such proficiency.
• Demonstrated knowledge of Technical Writing principles and ability to demonstrate such proficiency.

• Demonstrated ability working under the guidance of standard operating procedures governing the development of medical device product labeling.
• Please submit Resume in English

Preferred Qualifications

• Advanced degree in a health science or a scientific field of study
• Demonstrated knowledge of the FDA code of federal regulations 21CFR parts 820 and 801, as well as the EU MDR regulations governing medical device labeling.
• Experience working with medical device labeling translation suppliers, including authoring content for translatability.