Senior Clinical Evaluation Scientist jobs at Boston Scientific in Belgium

Location:Belgium (Remote, field-based with travel as required), ideally based between Brussels & Antwerp.

Range depends on experience, but is between ~ €90.000,- and €110.000,- including commission (20%)

Leading with purpose, advancing patient care

This is a permanent, field-based position requiring regular travel across Belgium. You will report to the Senior Supervisor, Field Clinical Specialists EP.

What you’ll be doing

In this role, you will not only manage people - but you will also shape the future of patient care by empowering a team of Field Clinical Specialists Electrophysiology to deliver world-class clinical and commercial support. Your leadership will be the bridge between our people, our customers, and the patients whose lives we impact every day.

Your responsibilities will span three core areas:

• People leadership – guiding and developing your team to reach their full potential
• Collaboration – working across functions and with healthcare professionals to deliver on customer needs
• Clinical & commercial excellence – ensuring outstanding clinical support while driving business growth

of the Field Clinical Specialist team, helping them to perform at their best and grow their careers. From attracting and onboarding new colleagues to providing feedback, setting clear goals, and tracking KPIs, you will foster a high-performing, motivated, and engaged team culture.

will be central to your success. You willclosely with Account Managers, Marketing, and other cross-functional teams to. At the same time, you will nurture strong relationships with hospitals and healthcare professionals, supporting them through training, education forums, and day-to-day partnership. Whether aligning with sales colleagues on account growth or coordinating with logistics to guarantee product availability, your ability to connect people and processes will make a tangible difference.

About you

You are an engaging (first level) people supervisor – or someone with the ambition to grow into such a role - with a passion for people. s development. Your style is structured, results-driven approach. While hands-on experience in electrophysiology or cardiac rhythm management is a plus, we welcome candidates with experience in related MedTech fields such as cardiology or structural heart. A background in biomedical engineering, life sciences, or a similar discipline is ideal.

On a practical level, you bring:

• Strong communication skills in English and Dutch or French (ideally all three)
• The ability to understand and explain complex clinical and technical information
• Experience coaching, mentoring, or managing people in a clinical or technical environment – even if it were in a non-official supervisor/managerial position
• Flexibility to travel extensively within Belgium, with occasional weekend commitments
• A structured, data-driven and customer-oriented mindset

About the role:

The Field Clinical Specialist in Neuromodulation will offer expert clinical and technical support, as well as training to physicians and sales representatives, ensuring the effective and safe use of Neuromodulation products during procedures. In particular, the main focus will be on SCS (Spinal Cord Stimulator) and RF (Radiofrequency Ablation) systems.

Your responsibilities include:

• Commercial Support: Under general direction, serve as primary resource for clinical support consisting of tackling a wide range of issues relating to troubleshooting, programming, and patient follow-up for company products.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Perform clinical and library research and participate in case reviews and clinical observation by working with physicians and hospital lab staff.
• Attend unit implants in the operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
• Meet with existing and potential clients to identify their clinical needs, goals and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Develop business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Clinical Trial Support: Managing and providing technical support for clinical trial activity within the Benelux by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
• Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
• On-call duties may be required 24 hours a day, 7 days per week.

What we are looking for:

• A background in Medical Education (Bachelor’s degree), preferably with hospital experience, and exposure to the medical devices industry.
• Strong clinical advising and teaching skills, being able to establish credibility with surgeons and OR staff.
• Fluency in Dutch and English, with knowledge of French as a strong plus.
• Excellent verbal, written, interpersonal, presentation, and communication skills.
• Ability to understand and convey complex technical and clinical information.
• Highly motivated with the ability to adapt to different working environments

Your responsibilities will include:

• Educates customers on the merits and proper clinical usage of company products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals.
• Develops relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g. through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.
• Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of area/organizational objectives.
• Demonstrates effective change leadership and builds strategic partnerships to better the area/organization by leveraging relationships with their peers, management and across WATCHMAN organization (Marketing, Training, and Strategic Planning).
• Assist management in recruiting and coaching organizational talent and demonstrates effective change leadership. Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.
• Implements and monitors strategies outlined by the quarterly plan of action for the area. POA champion supporting market development, product launch, and competitive product intelligence.
• Coordinates territory and other BSC sales management and representative's efforts to build strategic partnerships that will further area and organizational objectives.
• Develops relationships with key referring physicians, external fellows, NEPIs, other key physicians in order to promote market development and growth.
• Work with sales management to proactively identify strategic initiatives that improve the effectiveness of the area and organization.
• On-call duties may be necessary to support coverage.
• Trains on and maintains knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
• Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
• Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

Required qualifications:

• Bachelor’s degree (or equivalent experience).
• Minimum of 4 years of industry experience in clinical cardiology, medical device sales, or equivalent education and experience.

Preferred qualifications:

• Work experience in Structural Heart/Atrial Fibrillation desired.
• Must demonstrate technical aptitude, and ability to discuss & explain complex technical product information.
• MS or advanced degree in business or healthcare.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Educates customers on the merits and proper clinical usage of company products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals.
• Develops relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g. through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.
• Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of area/organizational objectives.
• Demonstrates effective change leadership and builds strategic partnerships to better the area/organization by leveraging relationships with their peers, management and across WATCHMAN organization (Marketing, Training, and Strategic Planning).
• Assist management in recruiting and coaching organizational talent and demonstrates effective change leadership. Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.
• Implements and monitors strategies outlined by the quarterly plan of action for the area. POA champion supporting market development, product launch, and competitive product intelligence.
• Coordinates territory and other BSC sales management and representative's efforts to build strategic partnerships that will further area and organizational objectives.
• Develops relationships with key referring physicians, external fellows, NEPIs, other key physicians in order to promote market development and growth.
• Work with sales management to proactively identify strategic initiatives that improve the effectiveness of the area and organization.
• On-call duties may be necessary to support coverage.
• Trains on and maintains knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
• Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
• Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

Required qualifications:

• Bachelor’s degree (or equivalent experience).
• Minimum of 4 years of industry experience in clinical cardiology, medical device sales, or equivalent education and experience.

Preferred qualifications:

• Work experience in Structural Heart/Atrial Fibrillation desired.
• Must demonstrate technical aptitude, and ability to discuss & explain complex technical product information.
• MS or advanced degree in business or healthcare.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Belgium-Diegem; France-Voisins le Bretonneux; Germany-Düsseldorf; Italy-Milan; Netherlands-Kerkrade; Spain-Madrid; United Kingdom-Hemel Hempstead

Belgium-Diegem; Denmark-Hellerup; France-Île-de-France; Germany-Düsseldorf; Italy-Milan; Netherlands-Kerkrade; Netherlands-Kerkrade; Netherlands-Maastricht; Poland-Warsaw; Spain-Madrid; US-MN-Arden Hills; United Kingdom-Hemel Hempstead

About the role:

This Manager I role provides management to assigned staff members in the Clinical organization. Through collaboration with clinical core team members, ensures clinical programs are carried out to a standard consistent with regulatory, corporate and clinical policies and procedures. This role will influence the development of policies and procedures across functions. This role contributes to and adheres to Clinical department budget. This incumbent develops and executes Clinical staffing plan. This role facilitates the appropriate resourcing of projects, programs, and staff training and development. You will ensure the clinical deliverables are of the highest standards. This incumbent also interfaces with other departments, Senior Clinical management, medical directors, senior functional management, and acts as BSC representative with CRO’s.

Your responsibilities will include:

• Leads and coordinates data management activities across studies to ensure timely completion of data management deliverables (e.g., review of clinical data for completeness, accuracy, consistency, CRF/e-CRF development, database design, validation programming, and database deliverables).

• Responsible for managing staff based on a combination of the number of people and the type/level of direct reports and responsible for training, mentoring, development, and supervising of clinical staff in accordance with BSC policies.

• Offer advice and solutions to internal and external customers to address issues and enhance efficiency.

• Develops staffing plans for the clinical functions and makes hiring decisions and leverages/allocates appropriate resources to support the clinical organization and interfaces with Project and Trial Managers / Directors and other management to develop objectives for clinical functions and to gather performance feedback.

• Manages interpersonal issues and manages conflict resolutions.

• Ensures that best practices of study conduct are leveraged across the clinical organization and implements process efficiencies where possible and coordinates global harmonization among staff through other clinical functional line managers.

• Responsible for the provision of meaningful metrics to support the clinical organization and ensures staff is trained on the study specific materials, which include protocols, study tools, etc.

• Demonstrates thorough knowledge of and ensures staff adheres to the appropriate application of clinical research conduct, laws, regulations, and standards, and compliance with applicable BSC SOPs and policies.

• Interfaces as Subject Matter Expert and acts as coach and mentor with vendors performing functional tasks.

• Responsible to determine, implement and execute vendor oversight activities for outsourced functional tasks.

• Initiate and lead initiatives that improve efficiencies of functional processes.

Required qualifications:

• Minimum bachelor’s degree, or equivalent combination of experience

• Minimum 5 years with clinical data management experience

• Prior experience with EDC systems, preferably Medidata Rave

• Prior experience following standard operating procedures (SOP) and work instructions (WIs) in a quality environment

• Prior or current experience in managing data management projects

• Ability to travel up to 10% both domestic and international

Preferred qualifications:

• Advanced degree in healthcare or related field preferred

• Demonstrated expertise in process improvement

• Ability to work effectively within a geographically diverse and global business

In Cardiac Rhythm Management (CRM) we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. Boston Scientific develops, manufactures, and markets a broad array of products and services that enable less-invasive care for some of the most threatening cardiac conditions. We have been expanding indications and conducting pivotal research for nearly 20 years, resulting in increased access to the lifesaving and life-enhancing benefits of ICD and CRT therapies.

Your responsibilities will include:

• Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
• Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
• Develops relationships with hospital personnel (e.g., through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
• Follows company and divisional guidelines for managing commercial inventory.
• On-call duties may be required from time-to-time, 24 hours a day, 7 days per week.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Required qualifications:

• A minimum of 3 years’ work experience with bachelor’s degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
• A minimum of 3 years in a Boston Scientific clinical position or minimum of 2 years with completed/passed IBHRE certification that is active.
• External equivalent is a minimum of 3 years competitive CRM clinical work experience OR minimum of 6 years cardiac-related clinical work experience OR minimum of 4 years with completed/passed NASPE/IBHRE certification.
• Ability to take rotational 24/7 call with a sales team involving holidays, weekends.

Preferred qualifications:

• Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
• Medical device sales, sales support, clinical education and/or clinical research experience.
• A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.
• The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
• Ability to communicate clearly and effectively with all levels of the medical community including patients.
• Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.