Jobs at Boston Scientific in Australia, Sydney

Recruiter:Melissa Barquero Sandi

Hybrid Roles:

You're Responsibilities include:

• Meeting Reconciliation & Reporting
• Manage post-meeting reconciliation activities, ensuring accurate recording of minutes, action items, and follow-ups.
• Track completion of deliverables and ensure alignment with project or departmental goals.
• Develop and maintain reporting templates, dashboards, and summaries for leadership review.
• Coordinate with cross-functional teams to ensure all meeting outputs are integrated into ongoing workflows.

• Team Leadership & Performance Management
• Supervise day-to-day activities of assigned staff, including scheduling, workload balancing, and performance monitoring.
• Conduct regular one-on-one meetings, performance reviews, and training sessions to support professional growth.
• Foster a collaborative and inclusive environment that encourages accountability and innovation.

• Operational Excellence
• Streamline meeting and reconciliation processes for efficiency and accuracy.
• Identify and implement process improvements to enhance team productivity and communication.
• Ensure compliance with company standards, documentation practices, and data integrity requirements.

What We’re Looking For:

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• English Level desired: Advanced.
• Experience: 5 years of relevant experience, of which 2+ years include supervisory responsibilities, preferably in an operational or administrative setting.
• Strong organizational, analytical, and communication skills.
• Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Excel).
• Demonstrated ability to manage multiple priorities and lead a diverse team effectively.

Core Competencies

• Leadership & Coaching.
• Strategic Organization.
• Attention to Detail.
• Process Improvement.
• Cross-Functional Collaboration.
• Results Orientation.

ABOUT THE ROLE

The Senior Quality Specialist is responsible for improving awareness, visibility, and communication of quality initiatives to support assigned functional, divisional and corporate quality goals, and priorities.

The role is encouraged to:

• Be autonomous, collaborative and partner with stakeholders and functions as required.
• Develop, establish, and maintain quality methodologies, systems and practices which meet Boston Scientific customer and regulatory requirements.
• Lead and provide quality direction and support for improvement initiatives relating to regulatory, operational, and services.
• Engaging with cross-functional stakeholders on implementing quality processes and procedures as appropriate.

This role is based in Mascot, New South Wales and will report to the Senior Quality Assurance Manager.

KEY RESPONSIBILITIES

• Sets the standard and demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and upholds Boston Scientific Values and Behaviours.
• Represents Boston Scientific with regulators, customers and advocacy within the industry.
• Acts as quality delegate and provides direction and leadership to the team(s) and business as required.
• Develops and champions relationships within Australia, New Zealand, APAC, and the broader global Boston Scientific organisation.
• Responsible for compliance and leading core areas of Boston Scientifics Quality Management System (QMS).
• Effectively partners and collaborates with commercial and functional teams to develop and influence sound products, processes, and business-related decisions.
• Accepts accountability for delivering and leading core quality projects and value improvement (VIP) initiatives that reduce risk, improve efficiency and add value to the organisation.
• Leads the business through complexities by applying risk management methodologies to events such as field actions, CAPA’s (Corrective and Preventive Action) and other unforeseen quality issues.
• Accountable for representing quality and providing quality direction to the business during change and growth.
• Proactively communicates and presents to all levels within the organisation.

KEY COMPETENCIES REQUIRED FOR SUCCESS

Courage

• Confronts problems directly, taking action and being decisive. Take risks to do what is right to achieve success.
• Speaks up and challenges the status quo, champions own ideas and those of others.

Customer Focus

• Identifies customer needs and ensures the effective delivery of high-quality solutions, products, and services that meet or exceed customer expectations.
• Consistently strives to provide high quality responses to customers.
• Uses stakeholder engagement and customer feedback to identify improvement opportunities.
• Takes accountability and follows up on requests from others in a timely manner.

Planning & Execution

• Implements initiatives and objectives that align with individual or team goals. Carries out initiatives with clear deliverables, milestones, accountabilities and measures of success.
• Pursues all assignments and projects until completion, following through on assignments to ensure successful completion.

Relationship Building

• Establishes and maintains strong relationships internally and externally. Contributes to a culture of respect, diversity, and inclusion. Earns the respect and trust of others through effective interpersonal skills, integrity and authenticity.
• Uses a variety of approaches to accommodate the interpersonal styles of others.

Adaptability

• Responds resourcefully, flexibly, and positively when faced with new challenges and demands. Moves forward productively and optimistically under conditions of change or uncertainty.
• Remains flexible when overcoming unplanned obstacles.

Functional Expertise

• Stays up to date in areas of expertise and demonstrates use of that knowledge to successfully achieve goals and objectives.
• Develops credibility with teammates through in-depth knowledge of issues, problems and potential solutions.
• Stays up to date with new and evolving trends.
• Makes sound decisions based upon knowledge and expertise.

YOUR EXPERIENCE AND SKILLS

• 8+ years’ experience in the medical device, healthcare or similar regulated industry.
• Previous experience in a supervisory, manager role or the ability to demonstrate mentoring/coaching of team members in areas of quality.
• Bachelors in STEM or a similar related degree.
• Experience in leading internal audits and/or supplier audits.
• Experience in facilitating external audits with certifying organisations and/or regulators.
• Subject Matter Expertise of regulations and core processes relating to Quality Systems (for example, CAPA, Nonconforming product/process, Supplier Management, Supply Chain Operations, Regulatory Approvals, Auditing, Post Market, Complaints, Field actions, Customer Feedback / Satisfaction).
• High level of communication skills both verbal and written and ability to interpret regulations and quality procedures.
• Experience leading projects, continuous improvement initiatives, Value Improvements (VIP) using Project Management and/or Lean/6-Sigma principles.
• Experience in leading a business through nonconforming events and implementation of corrective and preventive actions to mitigate and address risk.
• Well-developed people skills and ability to actively engage with stakeholders.
• Strong problem solving, organisational and execution skills.
• High attention to detail and a collaborative approach.

Shweta Mago
Aislinn Roche

Team & Workflow Leadership

• Provide daily guidance to ensure timely and effective handling of customer queries and tasks.
• Manage team schedules, leave planning, and resource coverage.
• Lead regular team meetings and facilitate collaboration and problem-solving.
• Oversee task allocation, rosters, training plans, and performance metrics.
• Handle escalated queries and support service delivery excellence.

People Development

• Coach and support team members through regular feedback and performance reviews.
• Onboard and train new hires to ensure smooth integration into the team.
• Identify development opportunities and celebrate team and individual successes.
• Foster a positive team culture through open communication and leading by example.
• Coordinate recruitment efforts with hiring partners and internal stakeholders.

Process Improvement & Projects

• Identify and implement improvements to drive service efficiency and quality.
• Evaluate team workflows and align with business goals and standards.

Stakeholder Engagement

• Collaborate with internal stakeholders to resolve issues and enhance service delivery.
• Organise and lead cross-functional meetings as needed.

Compliance & Audit

• Maintain up-to-date service procedures and documentation.
• Support audit processes and identify opportunities for improved compliance.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures

Relationship Building

Establishes and maintains strong relationships internally and externally. Relates well to management, colleagues, peers, and direct reports.

Creates an environment which promotes the free flow of communication and information throughout the organization.

Communicates effectively in large and small groups. Openly shares knowledge and expertise. Listens actively and encourages the open expression of ideas and opinions.

Influences and motivates others over whom they have no direct control or authority. Wins support and acceptance for proposed changes and ideas through careful consideration of stakeholders’ needs and interests, through strategic relationships, and persuasive communications.

Responds resourcefully, flexibly, and positively when faced with new challenges, transitions, and demands.

Willingly and effectively deals with the stress and complexities of various situations. Moves forward productively and optimistically under conditions of change and uncertainty.

Strategic Thinking

Aligns personal and workgroup activities to the organization’s strategic goals.

YOUR EXPERIENCE AND SKILLS

• Demonstrated ability to lead, coach, or develop individuals or teams. Prior experience managing direct reports, leading project teams, or mentoring junior colleagues is required.
• Ability to build trust with team members, provide constructive feedback, and maintain a positive, service-oriented culture.
• Customer-focused mindset with a deep understanding of delivering exceptional service across multiple channels (e.g., phone, email, chat).
• Previous experience in identifying inefficiencies in customer care workflows and take initiative to streamline operations, reduce response times, and improve the overall customer experience.
• Excellent organizational and time management skills, with the ability to prioritize tasks, manage competing demands, and support team coverage during high-volume periods.
• Previous experience using SAP
• Salesforce experience is preferred

WHY CHOOSE US?

• Great Place To Work Certified in 2024 & 2025
• Best Workplaces for Women in 2024 & 2025
• Inclusive Employee Resource Groups
• 2 Wellbeing Days per year
• Discounted health insurance
• Ability to purchase additional Annual Leave
• Employee Stock Purchase Plan
• Access to Employee Assistance Program
• Free on-site parking

Christopher Wierum
Aislinn Roche

As the Clinical Specialist Urology, you will provide clinical and technical support for a range of Urology products. This support is required during implants, patient clinics, technical trouble-shooting and other general assistance to the sales team & their customers.

This role will be based in New South Wales and will report to the Sales Manager – Sacral Neuromodulation, Urology.

• Provide superior day-to-day field clinical support, which includes patient interactions of patient education, programming of Boston devices and patient follow up, plus technical/application and education support, site management and coordination.
• Build strong relationships with existing customersto understand their needs as well as identify potentialnew businessopportunitiesin the assignedstate.
• Successfully complete formalUrologytraining program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis.
• Understand and identify your customer needs in your state including practices and policies as well as identifying any competitor activities.
• Participate and provide assistance in relevant tender process.
• Completion of relevant administration including reporting, stock validations and management as well as database management and latitude remote monitoring support.
• Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Complete market analysis and regular reporting as required.
• To be available to support the broader ANZUrologybusiness on an as-needs basis
• Maintain all company assets, including assigned inventory, in good order and in accordance with BSC audit and process requirements.

Product/Technical Knowledge

• Successfully completes all relevant Urology training.
• Develop in depth knowledge of Urology devices and treatment applications.
• Proactively keeps up to date with technical knowledge in Urology and procedures.

Relationship Building

• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment.

Organisation & Reporting

• Maintains well organised materials, files, system, and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow up plans and paperwork.

Results Focused

• Has a results-oriented mindset.
• Measures own performance and seeks feedback for self-development.
• Demonstrates resilience and has a strong sense of urgency.
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.

YOUR EXPERIENCE AND SKILLS

• Previous clinical case experience within Urology is preferred.
• Previous clinical case experience within an operative environment desired.
• Strong technical and clinical skills.
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.
• Excellent written & verbal communication.
• Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
• Ability to travel locally, interstate and internationally.

WHY CHOOSE US?

• Great Place To Work Certified in 2024 & 2025
• Best Workplaces for Women in 2024 & 2025
• Inclusive Employee Resource Groups
• 2 Wellbeing Days per year
• Discounted health insurance
• Ability to purchase additional Annual Leave
• Employee Stock Purchase Plan
• Access to Employee Assistance Program

Seamus Patrick GallagherRecruiter:Aislinn Roche

ABOUT THE ROLE

The Senior Quality Specialist is responsible for improving awareness, visibility, and communication of quality initiatives to support assigned functional, divisional and corporate quality goals, and priorities.

The role is encouraged to:

• Be autonomous, collaborative and partner with stakeholders and functions as required
• Develop, establish, and maintain quality methodologies, systems and practices which meetBoston Scientificcustomer and regulatory requirements.
• Lead and provide quality direction and support for improvement initiatives relating to regulatory, operational, and services.
• Engaging with cross-functional stakeholders on implementing quality processes and procedures as appropriate.

This role is based in Mascot, New South Wales and will report to the Senior Quality Assurance Manager.

• Sets the standard and demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and upholds Boston Scientific Values and Behaviors.
• Represents Boston Scientific with regulators, customers and advocacy within the industry.
• Acts as quality delegate and provides direction and leadership to the team(s) and business as required.
• Develops and champions relationships within Australia, New Zealand, APAC, and the broader global Boston Scientific organization.
• Responsible for compliance and leading core areas of Boston Scientifics Quality Management System (QMS)
• Effectively partners and collaborates with commercial and functional teams to develop and influence sound products, processes, and business-related decisions.
• Accountable for delivering and leading core quality projects and value improvement (VIP) initiatives that reduce risk, improve efficiency and add value to the organization
• Leads the business through complexities by applying risk management methodologies to events such as field actions, CAPA’s (Corrective and Preventive Action) and other unforeseen quality issues
• Accountable for representing quality and providing quality direction to the business during change and growth
• Proactively communicates and presents to all levels within the organization

ourage

• Confronts problems directly, taking action and being decisive. Take risks to do what is right to achieve success.
• Speaks up and challenges the status quo, champions own ideas and those of others

Customer Focus

• Identifies customer needs and ensures the effective delivery of high-quality solutions, products, and services that meet or exceed customer expectations.
• Consistently strives to provide high quality responses to customers
• Uses stakeholder engagement and customer feedback to identify improvement opportunities
• Takes accountability and follows up on requests from others in a timely manner

Planning & Execution

• Implements initiatives and objectives that align with individual or team goals. Carries out initiatives with clear deliverables, milestones, accountabilities and measures of success
• Pursues all assignments and projects until completion, following through on assignments to ensure successful completion

Relationship Building

• Establishes and maintains strong relationships internally and externally. Contributes to a culture of respect, diversity, and inclusion. Earns the respect and trust of others through effective interpersonal skills, integrity and authenticity.
• Uses a variety of approaches to accommodate the interpersonal styles of others

Adaptability

• Responds resourcefully, flexibly, and positively when faced with new challenges and demands. Moves forward productively and optimistically under conditions of change or uncertainty.
• Remains flexible when overcoming unplanned obstacles

Functional Expertise

• Stays up to date in areas of expertise and demonstrates use of that knowledge to successfully achieve goals and objectives

• Develops credibility with teammates through in-depth knowledge of issues, problems and potential solutions
• Stays up to date with new and evolving trends
• Makes sound decisions based upon knowledge and expertise

YOUR EXPERIENCE AND SKILLS

• 8+ years’ experience in the medical device, healthcare or similar regulated industry
• Previous experience in a supervisory, manager role or the ability to demonstrate mentoring/coaching of team members in areas of quality
• Bachelors in STEM or a similar related degree
• Experience in leading internal audits and/or supplier audits
• Experience in facilitating external audits with certifying organisations and/or regulators.

• Subject Matter Expertise of regulations and core processes relating to Quality Systems (for example, CAPA, Nonconforming product/process, Supplier Management, Supply Chain Operations, Regulatory Approvals, Auditing, Post Market, Complaints, Field actions, Customer Feedback / Satisfaction)

• High level of communication skills both verbal and written and ability to interpret regulations and quality procedures.
• Experience leading projects, continuous improvement initiatives, Value Improvements (VIP) using Project Management and/or Lean/6-Sigma principles.
• Experience in leading a business through nonconforming events and implementation of corrective and preventive actions to mitigate and address risk.
• Well-developed people skills and ability to actively engage with stakeholders.
• Strong problem solving, organisational and execution skills.
• High attention to detail and a collaborative approach.

WHY CHOOSE US?

• Great Place To Work Certified in 2024 & 2025
• Best Workplaces for Women in 2025
• Inclusive Employee Resource Groups
• 2 Wellbeing Days per year
• Discounted health insurance
• Ability to purchase additional Annual Leave
• Employee Stock Purchase Plan
• Access to Employee Assistance Program
• Free on-site parking

Adam Stanfield
Aislinn Roche

ABOUT THE ROLE

The Strategic Pricing and Analytics Manager is also responsible for leading, coaching and developing their direct reports to achieve targets and optimal commercial outcomes.

WHAT WILL YOU BE RESPONSIBLE FOR?

• Ensuring the pricing framework and model is suitable to meet the business needs, review and implement innovative pricing strategies, processes and approval metrics as required
• Ensure pricing policy and governance in place:
  • Design systems/tools to support pricing process
  • Lead all change management on the new pricing process
  • Champion pricing & margin optimisation efforts across ANZ, responsible for delivering pricing related margin improvements against annual target
  • Design and set up future pricing organisation to support the pricing operation activities
• Support business leaders (e.g. in the form of pricing analysis, modelling) in the development of pricing strategies that align with market dynamics and business objectives, to drive revenue growth and profitability.
• Collaborate with key ANZ stakeholders including marketing, Business Units, FP&A to drive pricing processes and optimisation (e.g. align processes, framework)
• Develop & co-ordinate with cross functional teams in preparing pricing proposals for new products and services
• Responsible for pricing related analysis and reporting
• Attract, develop, retain and manage a team of pricing and analytics specialists

Influences and motivates others over whom they have no direct control or authority. Wins support and acceptance for proposed changes and ideas through careful consideration of stakeholders’ needs and interests, through strategic relationships, and persuasive communications.

Creates an environment which promotes the free flow of communication and information throughout the organization. Communicates effectively in large and small groups. Openly shares knowledge and expertise. Listens actively and encourages the open expression of ideas and opinions.

SKILLS AND QUALIFICATIONS

• A degree in Business, Finance or a related field highly regarded
• Demonstrated experience and success in a similar role including managing pricing processes, implementing pricing initiatives, and creating pricing process documentation
• People leadership - demonstrated success in leading a team
• Possess a strong understanding of pricing strategies and concepts
• Excellent communication, negotiation, and stakeholder management skills
• Possess strong analytical skills, are comfortable dealing with numerical data and have strong attention to detail
• Exceptional written and verbal communication
• Passion for pricing and desire to make a difference
• Ability to sometimes travel nationally and internationally to meet business requirements
  

Michael Nesci
Aislinn Roche

This role will be based in New South Wales and will report to the Marketing Manager, Interventional Cardiology.

This role is responsible for driving the strategic planning and execution of competitive and innovative product launches and roll-out initiatives. Through ongoing market and competitive analysis, it ensures the brand stays ahead of industry trends. Key responsibilities include the development of sales, educational, and marketing tools to support and enable the sales team, as well as the coordination and delivery of comprehensive product training whilst maintaining and tracking marketing budgetary plans. The role also leads the creation of innovative marketing approaches to promote both new and existing products, managing the full product lifecycle within the high growth segments of the IC Portfolio (Intravascular Ultrasound and Calcium Modification); whilst maintaining and tracking of the marketing budget (including programs, promotion, advertising, etc.).

Product Management:

• Develop and communicate a clear product vision and strategy that is aligned to business objectives.
• End to end product life cycle management, from launch through growth, maturity and decline, including regulatory, supply chain, reimbursement and product training.
• Collaborate closely with sales, marketing, and customer support teams to ensure successful product launches and customer satisfaction.
• Create compelling sales collaterals, product education, and marketing tools for sales enablement, working with global marketing partners where needed.
• Defines and executes professional conference strategies and tactics for franchise/products.
• Develops creative approaches to market both new and existing products.

Market Development:

• Identify industry and clinical trends through active engagement with customers to gather detailed insights that can inform product strategies for maximum results.
• Supports field execution of marketing programs through active presence in the field, including educational programs, working with entire Interventional Cardiology team.
• Develop and implement customer journey maps to identify and address pain points throughout the customer lifecycle.
• Identify “Value beyond the device” opportunities and tactics and implement in conjunction with sales teams, corporate accounts and BSC leadership.
• Work with HEGA team in creating reimbursement strategies.

Building and Maintaining Relationships:

• Identifies and develops relationships with external key customers and partners to understand their needs, challenges, and feedback.
• Collaborate closely with sales, marketing, and customer support teams to ensure successful product launches and customer satisfaction.
• Collaborate with the APAC Digital Marketing Team to develop effective sales collateral and educational tools, while identifying opportunities to streamline and enhance internal processes and procedures.
• Develop internal support structure and relationships with all members of the Interventional Cardiology team and internal stakeholders including clinical, regulatory, demand planning.
• Develops and maintains relationships with key functional areas including Global Marketing, Clinical, Demand Planning and Regulatory.

Analysis & Problem Solving

Pursues all assignments and projects until completion. Follows through on assignments to ensure successful completion.

Identifies internal / external customer needs and ensures the effective delivery of high-quality solutions, products and services that meet or exceed customer expectations. Able to balance and meet compliance and commercial requirements.

Strategic Thinking

YOUR EXPERIENCE AND SKILLS

• Previous demonstrated success in marketing or product management including product launches and training
• Knowledge of the medical device market
• Proven demonstrated experience as a team player with a winning spirit
• Experience in developing, implementing and running Physician training and education sessions and peer events
• Demonstrated success in cross-functional collaboration in driving alignment and achieving shared goals
• Excellent verbal and written communication skills
• Knowledge of the Interventional Cardiology market in the medical device field is highly regarded
• Previous digital marketing experience is highly regarded

WHY CHOOSE US?

• Great Place To Work Certified in 2024 & 2025
• Best Workplaces for Women in 2025
• Inclusive Employee Resource Groups
• 2 Wellbeing Days per year
• Discounted health insurance
• Ability to purchase additional Annual Leave
• Employee Stock Purchase Plan
• Access to Employee Assistance Program
• Free on-site parking