Account Executive jobs at Booking in United Kingdom, City Of Edinburgh

Key Job Responsibilities and Duties:

• Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
• Building positive relationships with partners to ensure that they offer the best availability and rate structure;
• Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
• Participation in weekly team learning in your office;
• Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
• Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
• Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system.

Qualifications & Skills:

• Excellent face-to-face and telephone communication skills;
• Proficient English speaker and writer;
• Affinity/experience within e-travel and/or hotel/travel industry is a plus;
• Pro-active, sense of responsibility and can work independently;
• Great teammate, motivated and enjoys to work in e-travel and hospitality;

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description

As an Account Manager, you will manage your own portfolio of partners across a region in Scotland, Northern Ireland & North East England, which requires frequent business travel (typically around 50% & including overnight stays).

Key Job Responsibilities and Duties:

• Partner communication: Build and maintain strong relationships with partners by communicating clearly, tailoring your style to the audience, and providing consultative guidance.

• Market management: Analyze local market trends and drivers, prioritize opportunities, and manage your portfolio of accounts to maximize business value.

• Needs analysis: Identify and understand partner needs, challenges, and opportunities to deliver tailored support and create measurable value.

• Solution development: Propose relevant Booking.com products, tools, and strategies to partners, positioning solutions in a compelling, mutually beneficial way.

• Driving outcomes: Lead conversations effectively to secure partner commitment and achieve positive results.

• Representation: Act as a trusted ambassador for Booking.com, consistently modeling our values in all interactions.

• Personal growth: Demonstrate self-awareness and emotional intelligence, using feedback and reflection to continually improve your impact with partners and achieve business goals.

You should apply if you:

• Bring solid experience in account or partner management, ideally within e-commerce or the travel industry

• Are fluent in English, with strong communication skills in speaking and writing

• Excel at managing your time, setting priorities, and staying organised while handling multiple responsibilities

• Take a proactive approach, show ownership, and are comfortable working independently

• Have sharp analytical skills, attention to detail, and a data-driven mindset

• Enjoy collaborating as part of a team, while remaining flexible, open to change, and self-motivated

• Approach challenges with a positive, solutions-oriented attitude

• Hold a valid driver’s license and are available to travel up to 50% of the time

You shouldn’t apply if you:

• Have limited experience managing a large portfolio of partners simultaneously

• Primarily focus on acquiring new partners rather than developing and growing existing relationships

• Find ambiguity or evolving processes difficult to navigate

• Prefer a reactive approach rather than proactively driving outcomes

• Have an inflexible schedule that limits your ability to travel as required (around 50%)

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Performance related bonus

• Private health & dental care

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• After a review of your application, the process will consist of: a call with the recruitment, followed by 2 interviews with the hiring team.

• Interviews will be conducted in both English

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Pro-active communication with partners in your region by telephone to assist with the development of Booking.com’s business;

• Leading a portfolio of partners where you are their primary point of contact, answering questions, and following up when needed;

• Help identifying new potential partner leads and pass these leads on for further follow up;

• Maintaining a stable relationship with our partners (i.e. frequent performance calls and contact to ensure they offer Booking.com's customers the best availability and competitive pricing);

• Become an expert in Booking.com's products so the benefits and usage of our platform can be explained in detail to our partners;

• Finding opportunities for partners that will help improve Booking.com's business by using its segmentation to prioritize;

• Receiving Customer Service issues related to the managed portfolio and solving these in the most efficient manner for the business, partner, and customer;

• Supporting the organization of events, such as workshops and webinars for partners, including attending and participating in partner events;

• Dealing with Inbound calls and written requests from accommodation partners

• Showcasing team spirit for team / office related projects & adhoc tasks based on company priorities and business needs.

Qualifications & Skills:

• Excellent face-to-face and telephone communication skills;

• Proficient English speaker and writer;

• Affinity/experience within e-travel and/or hotel/travel industry is a plus;

• Pro-active, sense of responsibility and can work independently;

• Great teammate, motivated and enjoys to work in e-travel and hospitality:

• Currently authorized to work in the UK

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.