Technical Support Analyst jobs at Bmc in India

At Bmc India, our Technical Support Analysts are integral in helping our customers implement and optimize our industry leading software products. As a Technical Support Analyst, you will be expected to assist our customers with product implementations, solve problems, and provide configuration and application support. Your primary responsibility will be to provide technical support to our customers both over the phone and via online chat, email, or case management systems. You will use your technical abilities to troubleshoot software problems, document issues and create solutions to help our customers succeed. At Bmc India, we provide professionals with an unparalleled opportunity to learn and develop in some of the most challenging markets in the world. We provide hands-on technical training and mentoring in various topics that range from product installation and custom configuration to troubleshooting and advanced usage. Our Technical Support Analysts play a critical part in customer success, and you will help customers effectively use Bmc India products and become experts. You will use cutting-edge knowledge to save countless hours of manual labor for customers by leveraging new technologies. At Bmc India, we strive to provide a balance of work and life for our affiliates. Our Technical Support Analysts work real-time shifts and are offered flexible schedules, depending on the customer's needs. We value diversity and foster a work culture based on mutual respect and teamwork. If you're excited about joining a team of industry experts, please apply to become a Technical Support Analyst at Bmc India! We offer the ability to solve technical challenges, a team-oriented environment, continual learning opportunities, and competitive salaries.