Account Manager jobs at Bmc in India, Pune
BMC Software Sales Account Manager India, Maharashtra, Pune
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- Be part of a new engineering team, focused on product support and patch development for mission-critical software.
- Develop, test, and implement diagnostic tools and processes to enhance product performance.
- Contribute to patch development cycles, ensuring timely delivery and quality assurance.
- Take ownership of specific technical tasks and drive them to completion with a sense of urgency.
- Continuously learn and contribute to the growth of the team through sharing knowledge and best practices.
- Work cross-functionally to ensure software quality meets customer expectations.
- Bachelor’s degree in computer science, Engineering, or a related field.
- 5+ years of experience in a similar role.
- Expertise in Java and familiarity with Linux and Windows OS.
- Result-driven, problem-solver at heart.
- Ability to work effectively both independently and as part of a team.
- Excellent communication and collaboration skills.
- Experience in Spring, Swagger, REST API.
- Experience working in an enterprise product-based company.
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BMC Account Manager India, Maharashtra, Pune
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Here is how, through this exciting role, YOU will contribute to BMC Software's and your own success:
As an Enablement Specialist, you will be primarily required to work with stakeholders, SMEs, and cross-functional teams to develop enablement material and deliver training programs to empower our Customer Success colleagues.
- Implement theories and practices of Instructional Design to design and develop effective ILTs, WBTs, videos, infographics, playbooks, assessments, and learning paths for building desired skills and competencies within the Customer Success organization.
- Develop training and enablement material related to onboarding, product offerings, service offerings, strategic initiatives, and power skills.
- Maintain consistency in messaging, tone, and branding across all enablement assets.
- Coordinate with stakeholders, SMEs, and cross-functional teams such as Product, Marketing, and Sales Enablement.\
- Plan and facilitate live enablement sessions by partnering with SMEs to design the session, coordinate invites, conduct dry runs, host the session kickoff (welcome, house rules, handover), and support audience engagement, activities, and Q&A.\
- Use a Learning Management System to upload and manage learning objects, create and assign courses and learning paths, and pull out completion reports.
To ensure you’re set up for success, you will bring the following skillset & experience:
- 3–4 years’ experience in enablement, instructional design, or L&D, with understanding of adult learning theories and best practices
- Skilled in creating digital learning assets—ILTs, WBTs, videos, presentations, infographics, playbooks, cheat sheets, FAQs, and assessments
- Strong communication skills; able to simplify complex topics and confidently facilitate live or virtual sessions
- Proficient in MS Office (PowerPoint, Word), Canva, Camtasia, Articulate Rise & Storyline, with experience using Learning Management Systems
- Strong video creation/editing, organization, multitasking, and collaboration skills; works effectively with SMEs and stakeholders
- Self-driven, takes ownership, and eager to learn and take on new challenges
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BMC Account Manager India, Maharashtra, Pune
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About You
- You like to develop, design, and deliver solutions that deliver sustained business value from our and associated solutions
- You enjoy working cross-functionally across Sales, Marketing, Operations, and IT organizations for supporting the customer success organization
- You’re a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.
- You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service
- You have a passion for development, and challenge yourself to learn new things
- You know how to have fun and connect with people
Minimum of 6+ years of Administration experience with Oracle Eloqua and different facets of Marketing Cloud Products are a plus
Salesforce.com implementation and administration experience
Solid understanding of web technologies, relational databases and multi-tier applications
Ability to mentor and train people on technical skills
Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
Ability to extract and analyze data out of Oracle Eloqua andfor troubleshooting and reporting
Analytical skills, to critically evaluate the information gathered from multiple sources, and reconcile conflicts.
Ability to translate user requests into underlying system needs, and distinguish solution ideas from requirements
Strong communication and presentation skills, with ability to comfortably work with a wide range of stakeholders across all levels including senior management at the Sr. Director and VP level
Strong attention to detail, self-starter, and ability to manage multiple complex projects simultaneously within a fast-paced matrixed environment
Preferred: Oracle recognized certification Oracle Marketing Cloud E10
MS Office Suite: high level of proficiency in Excel, PowerPoint, Word, and Access
Min salary
Mid point salary
Max salary
These jobs might be a good fit
CareerArc Code
- Be part of a new engineering team, focused on product support and patch development for mission-critical software.
- Develop, test, and implement diagnostic tools and processes to enhance product performance.
- Contribute to patch development cycles, ensuring timely delivery and quality assurance.
- Take ownership of specific technical tasks and drive them to completion with a sense of urgency.
- Continuously learn and contribute to the growth of the team through sharing knowledge and best practices.
- Work cross-functionally to ensure software quality meets customer expectations.
- Bachelor’s degree in computer science, Engineering, or a related field.
- 5+ years of experience in a similar role.
- Expertise in Java and familiarity with Linux and Windows OS.
- Result-driven, problem-solver at heart.
- Ability to work effectively both independently and as part of a team.
- Excellent communication and collaboration skills.
- Experience in Spring, Swagger, REST API.
- Experience working in an enterprise product-based company.
Min salary
Mid point salary
Max salary
These jobs might be a good fit
