Production Services Specialist - Compliance Risk Global Financial Crimes jobs at Bank Of America in United States, Plano
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Company (1)
Job type
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Job title (1)
United States
State
Plano
35 jobs found
02.08.2024
BOA
Bank Of America Production Services Specialist - Compliance Risk Global Fina... United States, Texas, Plano
Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed. Ensures all impacts are accurately recorded and documented in the...
Identification and resolution of production incidents. Problem Management post-incident resolution to determine root cause, mitigating actions, drive and track permanent resolution. Management of incident and problem tickets through the enterprise...
Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics. Reviews Suspicious Activity Reports (SAR) in a timely and accurate...
Identification and resolution of production incidents. Problem Management post-incident resolution to determine root cause, mitigating actions, drive and track permanent resolution. Management of incident and problem tickets through the enterprise...
Managing a significant case inventory while prioritizing cases based upon risk and/or management direction while adhering to department Service Level Agreements (SLAs). The Investigator will perform research and analysis of...
dentification and resolution of production incidents. Problem Management post-incident resolution to determine root cause, mitigating actions, drive and track permanent resolution. Management of incident and problem tickets through the enterprise...
Primary Level-3 Escalation point for Operational support of Network IP Services technologies: F5 Networks, VMware ALB (Avi), BlueCat on-prem and Cloud Resolver. As a secondary responsibility the role will also...
Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed. Ensures all impacts are accurately recorded and documented in the...
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