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Lead Administrator Servicenow Platform jobs at Bank Of America in United States, Plano

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United States
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Plano
25 jobs found
08.12.2025
BOA

Bank Of America Vice President Feature Lead - Technology United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Responsible for providing leadership, technical direction, and oversight to a team as they deliver technology solutions. Develop solutions and processes for delivering features based on their knowledge of design/architectural patterns...
Description:


This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.

Responsibilities

  • Responsible for providing leadership, technical direction, and oversight to a team as they deliver technology solutions.

  • Develop solutions and processes for delivering features based on their knowledge of design/architectural patterns and Agile/DevOps practices.

  • Ensure the systems design and requirements are aligned to achieve the desired business outcomes, and that team practices and coding/quality principles are aligned to achieve the desired technology outcomes.

  • Develop, enhance, modify and maintain applications in the Global Markets environment.

  • Implement modern Bloomberg API in Bank of America environment.

  • Utilize in-depth capital markets product knowledge and manage a high level of risk.

  • Ensure solution meets product acceptance criteria with minimal technical debt.

  • Play a major role in moving back-office data centers from PROD to CNR or vice versa.

  • Implement never down (hot-hot) design for critical flows.

  • Enhance and support financial trading system with high volume of transactions per second.

  • Develop multi-threaded server-side applications using Java and J2ee, to build efficient and scalable applications.

  • Design and develop solution architecture to scale backend systems with Sprint framework, Spring boot, Spring MVC and Rest APIs.

  • Develop functional testing using Cucumber and DevOps technologies for CI/CD including Ansible ,Jenkins, JFrog and Bitbucket.

  • Practice Agile and Test Driven development with full unit test coverage in order to cover all scenarios identified by product owners and business analysts.

  • Design and develop new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Tibco, SQL Server and AMPS.

  • Remote work may be permitted within a commutable from the worksite.

Required Skills & Experience

  • Bachelor's degree or equivalent in Computer Science, Computer Information Systems, Management Information Systems, Engineering (any), or related: and

  • 5 years of progressively responsible experience in the job offered or a related IT occupation.

  • Must include 5 years of experience in each of the following:

  • Enhance and support financial trading system with high volume of transactions per second.

  • Develop multi-threaded server-side applications using Java and J2ee to build efficient and scalable applications.

  • Design and develop solution architecture to scale backend systems with Sprint framework, Spring boot, Spring MVC and Rest APIs.

  • Develop functional testing using Cucumber and DevOps technologies for CI/CD including Ansible ,Jenkins, JFrog and Bitbucket.

  • Practice Agile and Test Driven development with full unit test coverage in order to cover all scenarios identified by product owners and business analysts.

  • Design and develop new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Tibco, SQL Server and AMPS.

1st shift (United States of America)

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08.12.2025
BOA

Bank Of America Relationship Administrator II United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Manages construction draw packages, identifies and helps resolve construction and title issues, keeps accurate records of detailed construction loan budgets and all sources of funds, including loan funds and non-loan...
Description:

Job Description:

Job Description:


This job is responsible for leading the pre-closing and closing process on basic real estate commercial construction loans. Key responsibilities include reviewing loan approval and loan documents and ensuring consistency and adherence to requirements for loans among client managers, borrowers, counsels, construction consultants, and title companies. Job expectations include monitoring documentation requirements and exceptions, including interest and past dues, and managing the construction draw process.


Responsibilities:

  • Manages construction draw packages, identifies and helps resolve construction and title issues, keeps accurate records of detailed construction loan budgets and all sources of funds, including loan funds and non-loan sources of funds, and ensures loans are in balance
  • Leads servicing matters for deals and delivers the highest level of service to lenders, investors, borrowers, vendors, and Lines of Business while ensuring compliance with servicing agreements, government regulations, and the bank's policies with minimal supervision
  • Coordinates fundings as needed and ensures communications are timely and accurate
  • Performs payoff quotes and related calculations including prepayment calculations
  • Facilitates the direction of workflow and performance of quality assurance activities
  • Performs monitoring, research, and the instruction of payment processing for borrower payments, disbursements, and fees and collects appropriate fees due from the lender or servicer
  • Maintains past due principal, interest, and fees as well as reconciliation exceptions within acceptable levels

Required Qualifications:

  • Two or more years of previous real estate loan administration experience
  • Strong interpersonal skills; strong ability to influence, effectively collaborate and coordinate servicing activities with a variety of business partners and teammates
  • Strong organizational and time management skills; excellent written and verbal communication skills
  • Strong business acumen and problem solving skills; ability to analyze problems, recommend options, and execute solutions
  • Ability to manage multiple and competing priorities and operate in an ambiguous environment or an environment where priorities may change quickly
  • Proficient computer skills, including Windows, Excel, Word and Outlook

Desired Qualifications:

  • Knowledge of Mortgage Warehousing and LoanIQ is a plus

Skills:

  • Adaptability
  • Prioritization
  • Problem Solving
  • Recording/Organizing Information
  • Data Collection and Entry
  • Financial Analysis
  • Oral Communications
  • Relationship Building
  • Written Communications
  • Data Management
  • Legal Structures and Legal Forms
  • Regulatory Compliance
  • Result Orientation

Minimum Education Requirement:

  • High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)

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08.12.2025
BOA

Bank Of America Loan Administrator II United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Perfects the bank’s system of record through accurate set-up and maintenance of billing schedules, pricing options, and all other client records and indicative data. Performs administrative duties related to setting...
Description:

Job Description:

Job Description:


This job is responsible for managing collateralized debt obligations and issue tracker reports to perfect the bank's collateral. Key responsibilities include maintaining control of the bank's collateral through accurate booking on the system of record, setting up and standardizing collateral files, and preparing and reviewing tickler and exception tracking data.

LOB Specific Job Description:

Primarily responsible for perfecting bank's collateral. Responsible for maintaining control of Bank collateral through accurate booking on the system of record (SOR), set-up and standardization of collateral files, set-up and review of tickler and exception tracking data. Responsible for accurate set-up and maintenance of billing schedules, pricing options, risk rating changes and all other client record and indicative data. This role will be responsible for data accuracy and timely completion of collateral process.

This role will be responsible for reviewing CRE documents for data accuracy and routine completion of collateral process.

Responsibilities:

  • Perfects the bank’s system of record through accurate set-up and maintenance of billing schedules, pricing options, and all other client records and indicative data
  • Performs administrative duties related to setting up new and/or modifying existing loans, maintains bookings on the systems of record, and identifies and enters data to provide data to modelers for loss risk forecasting
  • Manages the daily collateralized debt obligation suite and issue tracker reports to execute the daily loan closing process
  • Maintains relationships with Relationship Administrators to ensure efficient and high quality loan processing

Skills:

  • Attention to Detail
  • Customer and Client Focus
  • Legal Structures and Legal Forms
  • Prioritization
  • Business Acumen
  • Critical Thinking
  • Data Collection and Entry
  • Oral Communications
  • Written Communications
  • Quality Assurance
  • Recording/Organizing Information
  • Risk Management

Required Qualifications:

  • 5+ years of mortgage experience (preferably commercial)
  • Direct experience with Commercial Real Estate documents to include origination note, promissory note, appraisals, CAM/CAR/ILR and modifications
  • Fundamental knowledge of MS Office, Excel and other internal database software
  • Self- motivated
  • Detail Oriented
  • Experience data mining
  • Must be able to work under minimal supervision
  • Ability to travel up to 5%, if needed

Minimum Education Requirement:

  • High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)

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21.08.2025
BOA

Bank Of America Vice President Feature Lead – Technology United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Participate in the design, development, and implementation of complex databases. Provide database programming and database administration support using Oracle database software, PL/SQL programming language, and SQL techniques to multiple IT...
Description:

:

  • Participate in the design, development, and implementation of complex databases.

  • Provide database programming and database administration support using Oracle database software, PL/SQL programming language, and SQL techniques to multiple IT projects.

  • Perform complex data analysis and data modeling including logical and physical data models, in support of project and business requirements.

  • Accountable for technical knowledge and capabilities with database management systems.

  • Exercise judgment within broadly defined process, practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.

  • Design and develop solution architectures to scale backend systems using Python, Java, Spring Boot, and rest specifications.

  • Utilize full stack engineering, Linux, coding, and debugging.

  • Design and develop production ready software using web, cloud, and distributed technologies including Apache Spark, Hadoop, Microservices, and CI/CD cloud deployment.

  • Design and develop new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Elasticsearch, Redis, and Kafka.

  • Remote work may be permitted within a commutable distance from the worksite.

:

  • Bachelor's degree or equivalent in Computer Science, Computer Information Systems, Management Information Systems, Engineering(any), or related: and

  • 5 years of progressively responsible experience in the job offered or a related IT occupation.

  • Must have 5 years of progressively responsible experience in the job offered or related IT occupation. Must include 5 years of experience in each of the following:

  • Designing and developing solution architectures to scale backend systems using Python, Java, Spring Boot, and rest specifications;

  • Utilizing full stack engineering, Linux, coding, and debugging;

  • Designing and developing production ready software using web, cloud, and distributed technologies including Apache Spark, Hadoop, Microservices, and CI/CD cloud deployment; and,

  • Designing and developing new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Elasticsearch, Redis, and Kafka.

If interested apply online at or email your resume to and reference the job title of the role and requisition number.

:

1st shift (United States of America)

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13.08.2025
BOA

Bank Of America Infrastructure Engineer Lead/Mainframe Services Networks United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions. Contributes to the creation/selection of...
Description:


This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

  • Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
  • Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
  • Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
  • Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
  • Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
  • Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
  • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
  • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
  • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
  • People Manager & Coach: Knows and develops team members through coaching and feedback.
  • Financial Steward: Manages expenses and demonstrates an owner’s mindset.
  • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
  • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Position Summary

  • Responsible for components of complex engineering and/or analytical tasks and activities.
  • Serves as a seasoned/proficient technical resource; provides technical knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations.
  • Responsibilities include providing problem determination and resolution for z/OS and z/VM network connectivity, encryption and transmission issues.
  • Work as a team member with other technical staff, and teams to ensure High available, secure connectivity solutions and compatibility between systems.

Write and maintain system documentation.

  • Responsible for matching current technology with the needs of the company.

Required Qualifications

  • Strong TCP/IP and SNA/APPN problem solving and protocol skills, and thorough understanding of Mainframe communication concepts and the ability to support mainframe connectivity design considerations.
  • Knowledge of IBM zEnterprise server hardware
  • In-depth working knowledge of TCP, UDP, ICMP communications and routing protocols
  • Packet trace execution and analysis
  • z/OS Communication Server Policy Based Networking, and z/VM SSL Server configuration and support.
  • 10-15 years in design, development, coordination and implementation of Mainframe network engineering activities within z/OS and z/VM.
  • Strong knowledge of encryption technologies and Certificate management.
  • Experience supporting z/OS session layer encryption technologies, including development and implementation of Network Configuration Assistant AT-TLS and IPsec policies.
  • Good written and oral communication skills are required as the individual must interface with application developers, support teams, software vendors and management staff.

Desired Qualifications

  • • IBM z/VM SSL Server support.
  • • Unix/Linux experience

Skills:

  • Analytical Thinking
  • Application Development
  • Production Support
  • Risk Management
  • Solution Design
  • Automation
  • Business Acumen
  • DevOps Practices
  • Solution Delivery Process
  • Stakeholder Management
  • Adaptability
  • Architecture
  • Innovative Thinking
  • Project Management
  • Technical Strategy Development
1st shift (United States of America)

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12.08.2025
BOA

Bank Of America Document Administrator II - Syndicated Lending United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Ensures that loan documentation and lien perfection meet bank policies and procedures and that work products are delivered in an accurately and timely manner. Leads documentation, due diligence and collateral...
Description:

Job Description:

Job Description:

This job is responsible for preparing and reviewing documentation in accordance with the bank's policies and procedures to facilitate closings with the client and ensure lien perfection. Key responsibilities include working on highly complex documentation, supporting Loan Administrators with their primary responsibilities, and assisting the Market Leader in directing workflow and performing quality assurance. Job expectations include working with company vendors, legal counsel, line partners, and clients to ensure world class documentation accuracy.


LOB Description:

Syndicated and Corporate Lending Document Administrators lead the pre-closing and closing process for Corporate and Commercial lending units, including Syndicated, Participation-Bought and Direct Credit Facilities. Acting as the loan closer, the Document Administrator is responsible independently reviewing the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements. Additionally, the loan closer manages the incoming and outgoing payments required from the Borrower and Lenders and books the new commitment, amendment, or restructure updates in the Loan IQ system of record. This role works closely with Client Manager, Credit and Portfolio Officers, Agency Management, Internal and External Legal Counsel and many internal operational support units to ensure seamless execution of transaction. Document Administrators demonstrate time schedule flexibility to accommodate deal closing requirements.

Responsibilities:

  • Ensures that loan documentation and lien perfection meet bank policies and procedures and that work products are delivered in an accurately and timely manner
  • Leads documentation, due diligence and collateral perfection, and monitoring of loan documentation for a specific market segment
  • Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework
  • Reviews the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements
  • Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding
  • Works closely with Client Managers, Credit and Portfolio Officers, agency management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions

Required Qualifications:

  • 1 year of experience with commercial lending including Syndicated Loan environment
  • Previous commercial booking experience (Agented or Syndicated)
  • Familiarity with commercial credit or commercial loan terminology
  • Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments
  • Highly organized, proactive, and able to plan, prioritize and manage deliverables
  • Strong written and verbal communication skills; able to target messaging to different audiences
  • Effective problem-solving skills
  • Proficient computer skills, including Windows, Excel, Word, and Outlook
  • Can work independently while balancing early escalation to ensure seamless closing
  • Adapts well to a quickly evolving environment

Desired Qualifications:

  • Finance, accounting, or mathematical background
  • Experience with LoanIQ, ACBS, or similar booking platform
  • Funding experience payments/advances to commercial loan clients
  • Bachelor’s degree or equivalent loan administration experience

Skills:

  • Attention to Detail
  • Customer and Client Focus
  • Data Collection and Entry
  • Due Diligence
  • Prioritization
  • Adaptability
  • Business Acumen
  • Oral Communications
  • Written Communications
  • Research

High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)

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29.06.2025
BOA

Bank Of America Delivery Lead - Technology United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Coordinate and facilitate routines to support delivery (for example, kick offs, status reviews, stakeholder meetings, change controls, tollgates, and so on). Plan and coordinate delivery and dependencies across multiple teams....
Description:

Job Description:

Job Description:

This role is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end to end visibility into the health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery.

Responsibilities:

  • Coordinate and facilitate routines to support delivery (for example, kick offs, status reviews, stakeholder meetings, change controls, tollgates, and so on).

  • Plan and coordinate delivery and dependencies across multiple teams.

  • Facilitate dependency management/risk management/impediment removal for the defined deliverables.

  • Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.

  • Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.

  • Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.

  • Ensure deliverables comply with Enterprise Change Management standards.

  • Support resource planning for delivery/execution.

Required Qualifications:

  • Strong Project Management Skills

  • 10+ yrs experience with large-scale complex infrastructure projects

  • Knowledge of programs and projects frameworks

  • Experience managing matrix resources

  • Understand components of hosting: OS, servers, storage, databases, load balancing, DMZ

  • Jira & Confluence knowledge

  • MS Project, MS Excel and MS Power Point experience

  • Extensive data analysis and associated presentation skills

  • Experience with Infrastructure delivery projects (servers, storage, network, etc.)

Desired Qualifications:

  • Ability to work with others and manage disparate teams globally

  • Ability to manage the successful execution of technical solutions whether by a single team or multiple teams

  • A proven track record in a similar role

  • Good interpersonal skills; positive attitude; team player; flexible

  • Must be able to face off to business and technology leaders

  • Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity

  • Keen attention to detail and strong sense of ownership and accountability for work

  • Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience

  • Must be a self-starter and have the ability to work with little to no supervision

1st shift (United States of America)

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Limitless High-tech career opportunities - Expoint
Responsible for providing leadership, technical direction, and oversight to a team as they deliver technology solutions. Develop solutions and processes for delivering features based on their knowledge of design/architectural patterns...
Description:


This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.

Responsibilities

  • Responsible for providing leadership, technical direction, and oversight to a team as they deliver technology solutions.

  • Develop solutions and processes for delivering features based on their knowledge of design/architectural patterns and Agile/DevOps practices.

  • Ensure the systems design and requirements are aligned to achieve the desired business outcomes, and that team practices and coding/quality principles are aligned to achieve the desired technology outcomes.

  • Develop, enhance, modify and maintain applications in the Global Markets environment.

  • Implement modern Bloomberg API in Bank of America environment.

  • Utilize in-depth capital markets product knowledge and manage a high level of risk.

  • Ensure solution meets product acceptance criteria with minimal technical debt.

  • Play a major role in moving back-office data centers from PROD to CNR or vice versa.

  • Implement never down (hot-hot) design for critical flows.

  • Enhance and support financial trading system with high volume of transactions per second.

  • Develop multi-threaded server-side applications using Java and J2ee, to build efficient and scalable applications.

  • Design and develop solution architecture to scale backend systems with Sprint framework, Spring boot, Spring MVC and Rest APIs.

  • Develop functional testing using Cucumber and DevOps technologies for CI/CD including Ansible ,Jenkins, JFrog and Bitbucket.

  • Practice Agile and Test Driven development with full unit test coverage in order to cover all scenarios identified by product owners and business analysts.

  • Design and develop new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Tibco, SQL Server and AMPS.

  • Remote work may be permitted within a commutable from the worksite.

Required Skills & Experience

  • Bachelor's degree or equivalent in Computer Science, Computer Information Systems, Management Information Systems, Engineering (any), or related: and

  • 5 years of progressively responsible experience in the job offered or a related IT occupation.

  • Must include 5 years of experience in each of the following:

  • Enhance and support financial trading system with high volume of transactions per second.

  • Develop multi-threaded server-side applications using Java and J2ee to build efficient and scalable applications.

  • Design and develop solution architecture to scale backend systems with Sprint framework, Spring boot, Spring MVC and Rest APIs.

  • Develop functional testing using Cucumber and DevOps technologies for CI/CD including Ansible ,Jenkins, JFrog and Bitbucket.

  • Practice Agile and Test Driven development with full unit test coverage in order to cover all scenarios identified by product owners and business analysts.

  • Design and develop new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Tibco, SQL Server and AMPS.

1st shift (United States of America)

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