Jobs at Bank Of America in United States, Plano

Skills:

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

This job is responsible for preparing and reviewing documentation in accordance with bank policies and procedures to facilitate closings with the client. Key responsibilities include working on routine to more complex documentation as assigned by the Market Leader or designee and interfacing working with company vendors, legal counsel, line partners, and clients to ensure world-class documentation accuracy. Job expectations include maintaining accuracy of documentation and system of record financial data, delivering documents in a timely manner, and eliminating controllable rework.

Responsibilities:

• Ensures that loan documentation and lien perfection meet bank policies and procedures and that work products are delivered in an accurately and timely manner

• Reviews documentation, performs due diligence and collateral perfection, and monitors loan documentation for a specific market segment

• Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework

• Reviews the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements

• Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding

• Works closely with Client Managers, Credit and Portfolio Officers, Agency Management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions

Required Skills

• One to two years financial booking knowledge or experience with corporate lending or commercial credit transactions

• Ability to work independently with limited supervision in a fast-paced environment

• Excellent communication skills (verbal and written)

• Microsoft Excel skills proficiency

Desired Skills

• Bachelor’s Degree

• Loan IQ experience (preferred)

Skills:

• Attention to Detail

• Customer and Client Focus

• Data Collection and Entry

• Due Diligence

• Prioritization

• Adaptability

• Business Acumen

• Oral Communications

• Written Communications

High School Diploma / GED / Secondary School or equivalent

Job Description:

Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Bank of America is currently seeking a senior leader to evolve strategy for providing secure, reliable and innovative payment solutions to our healthcare clients. The Technology Executive works to deliver high-quality cloud solutions and helps drive a strong DevOps culture. Leading the team, you will be responsible for the architecture, development, deployment, and operations of our cloud infrastructure. You will be expected to share the on-call duty with the rest of the DevOps and engineering teams. Working closely with our Development teams you will be a champion of DevOps best practices including CI/CD, Infrastructure as code, containerization, microservice architecture, automated testing, and security.

Primary Responsibilities:

• Collaborate with Developers to build a world-class infrastructure that can meet our customer’s security and uptime requirements
• Drive the development of our developer and CI/CD processes to improve our developer agility and code quality
• Manage mission-critical cloud-based production systems; proactively take action if/when systems are down or there are interruptions in service; root cause and implement corrective actions to build long-term customer loyalty
• Help create and evolve our operational processes
• Help to identify emerging technologies that can enhance our offering to our customers
• Be passionate about automation, quality, reliability, and scalability

Responsibilities:

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Knowledge of AWS and its associated technologies, both from DevOps and CloudOps perspective
• Knowledge of Amazon ECS Cloud instances and configuration
• Creating S3 buckets and manage IAM rule based policies
• Design and manage highly scalable/available Cloud Infrastructure
• Extensive knowledge of Terraform and infrastructure as code
• Extensive knowledge of CI/CD tools and configuration of build and release pipelines
• Working with version control tools such as Bitbucket or Github
• Perform Patch management tasks include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.
• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Test new releases of products to ensure compatibility and minimize user impact.
• Develop and document technical processes and procedures as needed. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Minimum 8+ years in Cloud Technologies preferably AWS
• Minimum 8+ years of experience with deployment orchestration systems such as Kubernetes, ECS, and Elastic Beanstalk
• Minimum 8+ years of experience working with CI/CD tools such as CircleCI or Jenkins
• Minimum 8+ years of experience with Docker and Docker-Compose
• Minimum 8+ years with configuration management and automation tools (e.g., Puppet, Ansible, Chef, CloudFormation, SaltStack, Terraform)
• Strong Linux system administration experience
• Strong programming experience in at least one language (python, node, java, go, c/c++, ruby)
• Experience with logging and monitoring tools such as ELK, DataDog or NewRelic, LogEntries, SumoLogic, etc.
• Experience with Incident Management and crisis management
• Strong written and verbal communication skills

Skills:

• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices

This job is responsible for working in a national inbound contact center and providing comprehensive home equity lending guidance and solutions to prospective borrowers. Key responsibilities include taking client calls to uncover their life priorities, financing objectives, and home equity lending needs, and structuring home equity loan solutions by leveraging defined processes and tools. Job expectations include connecting with clients to execute consistent follow-up routines and partnering with key functions to proactively manage priority milestones.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

• Provides end-to-end comprehensive lending guidance and solutions to prospective borrowers by uncovering their life priorities and determining client financing objectives
• Answers inbound calls and make outbound calls to provide new and existing clients with guidance and advice to uncover lending needs and assist them with determining the best solution
• Works with clients and business partners throughout the loan process to ensure consistent client communication and follow ups are conducted
• Partners with key functions across home lending to proactively manage priority milestones within the loan process
• Maintains and applies knowledge of home equity lending policies, procedures and regulatory requirements, changing market conditions, and business trends to prospective and existing bank clients when providing sales and service solutions
• Recommends additional bank products based on client’s needs through partner referrals
• Demonstrates a commitment to professional ethics, conforms to all Federal and State compliance policies, and adheres to Home Mortgage Disclosure Act (HMDA) requirements

Required Qualifications:

• 1+ year of customer facing and/or customer contact center experience
• Has a strongrelationship-deepeningand client care mentality
• Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively
• Has an ability to assess client needs and recommend products or services
• Has an ability to learn all platform systems utilized within the environment and/or aptitude in system technologies
• Has an ability to work under pressure during high volume periods
• Has an ability to build and maintain positive rapport with service partners
• Can prioritize competing tasks
• Has adaptability and is flexible to change
• Is a strong communicator, written, oral and non-verbal
• Can be flexible to work weekends and/or extended hours as needed
• Communicates professionally, effectively and confidently and is comfortable engaging clients over the phone
• Has an ability to handle multiple business models to support changing business needs
• Works effectively with business partners to expedite post-sale issues or problem resolution
• Has the ability to effectively balance performance, operational risk, and client relationship care
• Demonstrates a commitment to professional ethic and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State Compliance policies

Desired Qualifications:

• 1+ years of sales experience
• Thorough knowledge of mortgage products and programs
• Experience analyzing complex financial and credit data used to advise clients of product/pricing policies and guidelines, as well as gathering any required information or documentation
• Knowledge of processing, underwriting, and closing procedures, and federal lending regulations governing real estate lending
• Strong consultative skills including the ability to ask critical questions to identify opportunities We’re a culture that
• Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals
• Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world
• Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs
• Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

Skills:

• Attention to Detail
• Client Solutions Advisory
• Customer and Client Focus
• Oral Communications
• Written Communications
• Client Management
• Loan Structuring
• Pipeline Management
• Problem Solving
• Collaboration
• Credit Documentation Requirements
• Critical Thinking
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent

This job is responsible for driving efforts to develop and deliver complex data solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains.

Responsibilities:

• Leads story refinement and delivery of requirements through the delivery lifecycle and assists team members in resolving technical complexities
• Codes complex solutions to integrate, clean, transform, and control data, builds processes supporting data transformation, data structures, metadata, data quality controls, dependency, and workload management, assembles complex data sets, and communicates required information for deployment
• Leads documentation of system requirements, collaborates with development teams to understand data requirements and feasibility, and leverages architectural components to develop client requirements
• Leads testing teams to develop test plans, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues and errors, and leads triage of underlying causes
• Leads work efforts with technology partners and stakeholders to close gaps in data management standards adherence, negotiates paths forward by thinking outside the box to identify and communicate solutions to complex problems, and leverages knowledge of information systems, techniques, and processes
• Leads complex information technology projects to ensure on-time delivery and adherence to release processes and risk management and defines and builds data pipelines to enable data-informed decision making
• Mentors Data Engineers to enable continuous development and monitors key performance indicators and internal controls

Required Qualifications

• 5+ years of applicable experience
• Experience in data base administration
• Experience in DB procedures supporting application development
• Experience with Object Oriented programming
• Experience with SOA, REST/SOAP webservices, JSON/XML
• Exposure to cloud technologies and platforms
• Experience with any of these Source Control Tools: BitBucket/GIT
• Experience with Test Driven Development (TDD) and Continuous Integration (CI)
• Experience with at least one RDMS: Oracle, SQL Server

Desired Qualifications

• Experience in NoSQL DB

Skills:

• Analytical Thinking
• Application Development
• Data Management
• DevOps Practices
• Solution Design
• Agile Practices
• Collaboration
• Decision Making
• Risk Management
• Test Engineering
• Architecture
• Business Acumen
• Data Quality Management
• Financial Management
• Solution Delivery Process

Bachelor’s degree in computer science or engineering or equivalent work experience.

This job is responsible for configuring complex software delivery automation. Key responsibilities include ensuring software deployments are configured to meet access, ownership, and authentication standards. This job may modify code for software deployment automation and ensures software promotion pipelines for complex/high availability applications follow Continuous Delivery best practices. Job expectations include the ability to integrate development, testing practices, software delivery tools, and runtime application standards at the bank.

Responsibilities:

• Configures and maintains the set of tools and services that provide Continuous Integration and Continuous Delivery (CI/CD) services and validates access control mechanisms for the Software and Infrastructure Engineering team throughout the software development lifecycle
• Reviews the configuration of applications servers to confirm that CI/CD service platform onboarding pre-requisites are available and configured properly
• Monitors and responds to alerts based on the key performance indicators (KPI) for the services supporting CI/CD and escalated events and issues from DevOps Engineers, creating issues and action-plan summaries for stakeholders
• Mentors and clarifies issues and practices for DevOps Engineers
• Works with Infrastructure, Solutions Engineers, and Site Reliability Engineers to understand changes in CI/CD service platform components and behaviors and planned changes in monitoring and alerting capabilities
• Responds to risk or audit identified issues with access control processed designed for compliance with firm separation of duties practices, and software release management standards and policies
• Executes change tickets for CI/CD service onboarding and decommissioning using approved change management processes as scheduled by Software or Infrastructure Engineers

Primary Skills:

• Terraform
• Amazon Web Services (AWS)

Required Qualifications:

This job is responsible for conducting quantitative analytics and complex modeling projects for specific business units or risk types. Key responsibilities include leading the development of new models, analytic processes, or system approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations may include the ability to influence strategic direction, as well as develop tactical plans.

Responsibilities:

• Performs end-to-end market risk stress testing including scenario design, scenario implementation, results consolidation, internal and external reporting, and analyzes stress scenario results to better understand key drivers
• Leads the planning related to setting quantitative work priorities in line with the bank’s overall strategy and prioritization
• Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on model development/validation
• Maintains and provides oversight of model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite
• Leads and provides methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches of development/validation projects and identify areas of potential risk
• Works closely with model stakeholders and senior management with regard to communication of submission and validation outcomes
• Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Skills:

• Critical Thinking
• Quantitative Development
• Risk Analytics
• Risk Modeling
• Technical Documentation
• Adaptability
• Collaboration
• Problem Solving
• Risk Management
• Test Engineering
• Data Modeling
• Data and Trend Analysis
• Process Performance Measurement
• Research
• Written Communications

Master’s degree in related field or equivalent work experience

The role within the Model and Testing Standards Oversight (MTSO) team will support the development and oversight of processes, standards, and controls across the model lifecycle in which Global Risk Analytics (GRA) / Enterprise Independent Testing (EIT) models are executed. The team collaborates with different GRA model development groups to evolve best practices and with Model Risk Management to adapt to changes in Enterprise and Regulatory requirements and expectations.

• Development and oversight of model management processes and standards, including model development, performance monitoring, implementation, and usage.
• Perform critical analysis and assess feedback from model development groups on processes, controls, and metrics design/optimization across model lifecycle.
• Assess impact from changes to Enterprise and Regulatory requirements, lead implementation of changes to processes and provide ad-hoc consultancy and resolution of process enquiries.
• Support the development of corresponding workflow infrastructure / technology for model related processes.
• Project manage change initiatives, defining discrete actions, timelines, and tracking to completion.
• Enhancing ongoing monitoring and related risk management capabilities.
• Support model-related regulatory engagements and the compilation of regulatory materials.
• Participate in Quality Control routines across model lifecycle, analyze results and provide feedback, formulate actions and identify process improvements.
• Provide support on an ad-hoc basis to other non-model related horizontal MTSO team initiatives.

• Minimum 4 years’ experience in the financial services industry.
• Strong knowledge / experience in model risk management practices / related regulatory requirements.
• Degree in a relevant quantitative discipline.
• Good analytical and quantitative capabilities.
• Highly organized and able to execute multiple priorities.
• Strong oral and written communication skills.
• Ability to develop strong working relationships with teammates as well as senior management.

Overview of Global Risk Analytics and Enterprise Independent Testing

Global Risk Analytics (GRA) is a sub-line of business within Global Risk Management (GRM). GRA is responsible for developing a consistent and coherent set of models and analytical tools for effective Risk and Capital measurement, management and reporting across Bank of America. In addition to model development, GRA conducts model implementation, data management, model execution and analysis, forecast administration, and model performance monitoring. The team drives innovation, process improvement and automation across all of these activities.

Overview of Model and Testing Standards and Oversight

The Model and Testing Standards and Oversight (MTSO) team provides standards and oversight for Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) that ensure GRA and EIT operate effectively and efficiently, and output is delivered to a high standard and within a robust governance framework.