Sr Service Specialist - Card Servicing jobs at Bank Of America in United States, Phoenix
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Phoenix
16 jobs found
20.05.2025
BOA
Bank Of America Fraud Servicing ATM Debit 2nd Shift - Bilingual Spanish United States, Arizona, Phoenix
Identifies client needs and recommends solutions when fraud has been identified. Records data captured during client interactions accurately. Identifies and escalates through appropriate channels for items requiring risk review, exception...
Receives and responds to client and partner requests received by email, phone, chat or workflow system. Engage with customers, begin a conversation, build rapport, handle objections,. Analyzes, researches and resolves...
Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts. Negotiates repayment of outstanding debt that benefits...
Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts. Negotiates repayment of outstanding debt that benefits...
Responsible for day to day servicing of Commercial and Large Corp Card clients, varying in complexity. Provides servicing assistance related to general inquiries and research related requests. Service and support...
Initiate Maintenance on accounts. Provide Excellent Customer Treatment, Process Client initiated forms and assist with all issues that may arise. At least 1+ Years of strong Fraud customer service inbound...
Receive and respond to requests received by email or phone;. Provides resolution for requests received via phone or email;. Interacts continuously and deepens relationships with internal business partners as well...
Identifies client needs and recommends solutions when fraud has been identified. Records data captured during client interactions accurately. Identifies and escalates through appropriate channels for items requiring risk review, exception...
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