Solution Engineer Lead jobs at Bank Of America in United States, Charlotte

Job Description:

Job Description:

Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.

Responsibilities:

• Drive management and execution of all capacity related activities for GAOO on a monthly and quarterly basis
• Partner with Global Operations model team to develop and maintain models to forecast employee resource demand for AML/KYC client refresh and onboarding activities
• Partner with front office and Global Operations teams to develop and maintain forecasts for associated employee resource supply metrics
• Prepare monthly capacity plan updates and reports for management, governance, and other audiences
• Seek to expand model to include AML/KYC supporting functions
• Initiate, develop and communicate to management new opportunities to improve capacity planning and related areas going forward, in terms of inputs, processes, and outputs
• Routinely partner with the front office and other stakeholders to share outcomes and seek areas to improve
• Maintain procedures and related guidance materials for maintaining capacity plans
• Act as point person and subject matter expert for capacity planning for any inquiries from management, the GAOO team, or other stakeholders at the bank

Required Qualifications:

• Bachelor’s degree
• 5+ years of industry experience, with significant data and analytics experience
• Proficient in MS Office, particularly Excel
• Strong organizational skills and flawless attention to detail
• Ability and desire to work in a team-oriented environment with strong aptitude for problem solving
• Superior presentation skills to represent the business across stakeholder groups
• Excellent written and verbal communication, collaboration and influencing skills, including the ability to communicate complex ideas in a clear and concise manner
• Natural curiosity and drive to answer important business questions
• High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment

Desired Qualifications:

• Prior capacity or workforce planning experience
• Prior banking industry analytics experience

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

Responsibilities:

• Contribute to story refinement/defining requirements.

• Estimate work necessary to realize a story/requirement through the delivery lifecycle.

• Perform proof of concept as necessary to mitigate risk or implement new ideas.

• Setup and automate continuous integration/continuous delivery pipeline.

• Working closely with Production Support teams, Platform teams and Business Partners, this person handles technical aspects of the application, including Change Management, Maintenance, Platform Upgrades, and Changes to requirements from both upstream and downstream interfacing applications.

• Demonstrated data sourcing, data analysis and modeling skills with the ability to build innovative data provisioning models to support large scale financial crimes data sourcing initiatives.

• Work with a team of Data Analysts and Developers related to Data to ensure best practice and governance is followed.

• Promoting and applying best practices and standards at a project, program level.

• Partners with the business to develop plans, including ongoing success measures, to sustain the change.

• Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation.

• Effectively communicates with managers, peers and business partners on deliverables and timelines.

• Responsible for being Agile and following agile practice. In parallel, ensuring all Enterprise Change Standards are met.

Required Qualifications:

Skills:

• Application Development
• Automation
• Collaboration
• DevOps Practices
• Solution Design
• Agile Practices
• Architecture
• Result Orientation
• Solution Delivery Process
• User Experience Design
• Analytical Thinking
• Data Management
• Risk Management
• Technical Strategy Development
• Test Engineering

Job Description:

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

The Change and Release Manager is responsible for overseeing the planning, coordination, and execution of change and release management processes to ensure seamless delivery with minimal risk. This role requires strong communication skills to collaborate with cross-functional teams, provide clear updates to stakeholders, and drive process improvements. The position focuses on maintaining system stability, enhancing efficiency, and delivering metrics-driven insights to support organizational goals.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

• Manages coordination of delivery and dependencies across multiple teams.

• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline.

• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule.

• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements.

• Supports resource planning for delivery and execution.

• Ensures adherence with Enterprise Change Management standards.

Required Qualifications:

• 10+ Years of experience change and release management processes, aligned with ITIL best practices.

• Proficiency in tools like ServiceNow, Jira, and similar platforms for managing workflows.

• Familiarity with Agile, DevOps, CI/CD pipelines, and risk mitigation strategies.

• Strong verbal and written communication skills to simplify complex information for diverse audiences.

• Expertise in facilitating meetings, creating reports, and delivering presentations to stakeholders and leadership.

• Skilled in conflict resolution and aligning priorities across teams.

• Proven ability to lead cross-functional teams and foster collaboration.

• Strong interpersonal skills to build trust and drive process improvements.

• Exceptional organizational skills to manage multiple priorities effectively.

• Analytical mindset to interpret metrics, identify risks, and recommend improvements.

Skills:

• Collaboration

• Project Management

• Result Orientation

• Solution Delivery Process

• Stakeholder Management

• Analytical Thinking

• Business Acumen

• Financial Management

• Influence

• Risk Management

• Agile Practices

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

: Bachelor’s degree or equivalent work experience.

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements
• Performs Continuous Integration and Continuous Development (CI-CD) activities
• Contributes to story refinement and definition of requirements
• Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle
• Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

• Application Development
• Automation
• Collaboration
• DevOps Practices
• Solution Design
• Agile Practices
• Architecture
• Result Orientation
• Solution Delivery Process
• User Experience Design
• Analytical Thinking
• Data Management
• Risk Management
• Technical Strategy Development
• Test Engineering

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

This role is an application configuration engineer role. The person would be responsible for providing initial support to developers in regard to build and deployment issues they may have. They would provide ongoing maintenance of the configuration of tools used in the build and deployment process. They would also participate in proof-of-concept work in the creation of new tools or alterations in the configuration approach of existing tools. Familiarity with Bitbucket, Jenkins, and Artifactory is desired but not required. Additionally, a base foundation of how applications are created is helpful to assist in troubleshooting issues.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements.

• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements.

• Performs Continuous Integration and Continuous Development (CI-CD) activities.

• Contributes to story refinement and definition of requirements.

• Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle.

• Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause.

• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas.

Required Qualifications:

• 8+ Years of strong programming experience with JavaScript, NodeJS, Net Core, WCF and WPF.

• Should have working knowledge Angular 6+, HTML5, CSS and be well versed with Angular Web Components and PWA architecture and CSS concepts like flexbox and frameworks like bootstrap.

• Contribute to story refinement/defining requirements.

• Participate and guide team in estimating work necessary to realize a story/requirement through the delivery lifecycle.

• Perform spike/proof of concept as necessary to mitigate risk or implement new ideas.

• Code solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements.

• Utilize multiple architectural components (across data, application, business) in design and development of client requirements.

• Assist team with resolving technical complexities involved in realizing story work.

• Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause.

• Document and communicate required information for deployment, maintenance, support, and business functionality.

• Participate, contribute, and can coach team members in the delivery/release (CI-CD) events. e.g. branching timelines, pull requests, issue triage, merge/conflict resolution, release notes.

• Testing technologies such as Cypress, Mocha, Jasmine would be useful as would API Gateways such as Mulesoft and experience working with RAML for documenting API specifications.

Desired Qualifications:

• Knowledge of banking systems and applications

Skills:

• Application Development

• Automation

• Collaboration

• DevOps Practices

• Solution Design

• Agile Practices

• Architecture

• Result Orientation

• Solution Delivery Process

• User Experience Design

• Analytical Thinking

• Data Management

• Risk Management

• Technical Strategy Development

• Test Engineering

: Bachelor’s degree or equivalent work experience.

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Lead the end-to-end planning, execution, and delivery of technology projects in sanctions screening, ensuring alignment with regulatory, operational, and business requirements.

• Partner closely with compliance, operations, risk, and technology stakeholders to capture requirements and translate them into actionable project plans.

• Oversee system enhancements, integrations, and deployments to sanctions screening platforms (e.g., Fircosoft, Actimize, or in-house filtering engines).

• Ensure projects comply with global AML, OFAC, and other sanctions regulatory obligations.

• Manage project budgets, timelines, and resource allocations, balancing competing priorities across programs.

• Drive governance, reporting, and project health metrics to senior management and regulatory stakeholders.

• Facilitate issue/risk identification and resolution, including escalation management.

• Coordinate testing, validation, and implementation readiness, ensuring minimal disruption to business operations.

• Champion continuous improvement, automation, and best practices in project delivery and sanctions technology.

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

• Supports resource planning for delivery and execution

• Ensures adherence with Enterprise Change Management standards

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; Master’s degree preferred.

• 10 - 15+ years of experience in technology project management within financial services, preferably in AML/sanctions/compliance domains.

• Strong knowledge of sanctions screening technologies, data flows, and filtering logic.

• Proven track record managing multi-million-dollar projects with complex system dependencies.

• Familiarity with global regulatory requirements (OFAC, EU, UN, HKMA, MAS, etc.).

• Expertise in project management methodologies (Agile, Waterfall, hybrid).

• Excellent communication, stakeholder management, and leadership skills.

• Strong analytical and problem-solving abilities.

Desired Qualifications:

• Experience with sanctions model validation, tuning, or false-positive reduction.

• Understanding of cloud-based deployment models and API integration for screening solutions.

• PMP, or Agile certifications.

• Ability to influence senior stakeholders and regulators with confidence.

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)
• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements

Required Qualifications

Desired Qualifications

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering