Senior Business Control Specialist - Global Aml & Onboarding Operations jobs at Bank Of America in United States, Charlotte

Key responsibilities:

• Review and challenge key capital management activities, including banking book risk-weighted assets (RWA) calculations and implementations

• Review and challenge Basel rule compliance documentation and capital policy interpretations

• Review Business Requirement Documentation and technology tools/capital calculators for alignment with U.S. Basel rules

• Review and challenge data related to capital calculations, including exposure categorization and trends in RWA usage

• Assess capital risks related to new products and transaction types

• Assess risks and implications of new capital rule proposals

• Develop and demonstrate acumen for the identification of capital risks and mitigants (including market and economic environment and connectivity to other risk stripes)

• Conduct and ensure appropriate and adequate documentation for all independent risk reviews and risk points of view, including appropriate escalation and communication to senior management

Critical success measures:

• Deliver against the book of work for Enterprise Capital Risk Management

• Ensure that we are providing appropriate monitoring and analysis that allow us to support high quality risk insights

• Connection to and execution of responsibilities of the independent risk function

Core Competencies:

• Vision- Takes a long-term view and builds a shared vision with others; acts as a catalyst for organization change. Influences others to translate vision into action

• Communication- Can articulately paint credible pictures & visions of possibilities and likelihoods

• Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. On occasion required to take an unpopular stand

• Collaboration- Develops networks and builds alliances; collaborates across boundaries to build Capital relationships and achieve common goals. Influencing and negotiating across external stakeholders (regulators) as well as internal groups including LOB Risk teams, Corporate Treasury, GRRP, Audit & Compliance to drive execution

• Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations

• Leveraging Inclusion- Fosters an inclusive workplace where individual differences are valued and leveraged to achieve the vision and mission of the organization. Exposure and involvement with Employee Engagement initiatives

• Developing Others- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods

Key Requirements:

• Strong analytical skills, including both analysis of financial data and written reports as well as regulatory rules and guidance

• 3-5 years of Treasury, Finance, Accounting or Risk Management experience; knowledge of capital rules and application of the rules

• Proficiency with PowerPoint, Word and Excel. Writes in a clear, concise, organized, and convincing manner for the intended audience

• Experience with SQL or other programming languages. Role may require querying databases and capital data analysis

• Strong business-centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes

Skills:

• Analytical Thinking

• Credit and Risk Assessment

• Critical Thinking

• Portfolio Analysis

• Decision Making

• Oral Communications

• Presentation Skills

• Technical Documentation

• Written Communications

• Active Listening

• Issue Management

• Liquidity Management

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Responsibilities:

• Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions
• Reviewing and processing OFAC transactions to meet compliance requirements
• Performs item processing functions under moderate supervision within a process that has built-in checks and balances.
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
• Basic level reporting
• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Required Qualifications:

• Ability to navigate through multiple systems while maintaining data integrity
• Analytical and detail oriented; ability to make accurate and timely decisions
• Good oral and written communications skills
• PC proficiency and excellent keyboarding/typing skills/data entry
• Ability to work independently, as well as, within a team
• Overtime as required
• Schedule is Monday - Friday 8am - 5pm

Desired Qualifications:

• Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired.
• College degree or equivalent work experience desired
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Skills:

• Attention to Detail
• Customer and Client Focus
• Monitoring, Surveillance, and Testing
• Process Performance Management
• Research
• Adaptability
• Business Analytics
• Critical Thinking
• Reporting
• Written Communications
• Data Management
• Policies, Procedures, and Guidelines Management
• Process Design
• Process Effectiveness
• Strategic Thinking

Job Description:

Role Responsibilities

Required Skills:

• Direct experience performing threat hunting in an active corporate environment.
• 8+ years of experience in a technical role in the areas of Security Operation, Incident Response, Detection Engineering, Offensive Security/Red Team, or Cyber Threat Intelligence.
• Experience analyzing system, network, and application logging for attack techniques at all stages of the cyber kill chain.
• Direct experience working with very large datasets and log analysis tools including but not limited to: Splunk, Python, Pandas, SQL, Hadoop, Hue.
• Experience consuming and analyzing Cyber Threat Intelligence for actionable takeaways
• Ability to apply Cyber Threat Intelligence through enrichment, correlation, and attribution
• Familiarity with offensive security strategies and assessment methodology
• Experience explaining threat hunt objectives in plain English and able to communicate associated risk.
• Ability to see the larger picture when dealing with competing requirements and needs from across the organization in order to build consensus and drive results.
• Ability to navigate and work effectively across a complex, geographically dispersed organization.
• Experience with more than one or more enterprise scale EDR and SIEM tools.
• Previous experience performing digital forensics or indecent response on major security incidents.
• Demonstrated ability to self-direct, with minimal supervision to achieve assigned goals.

Beneficial but not required:

• Knowledge of basic Data Science concepts and processes.
• Experience with offensive security tools such as Cobalt Strike/Metasploit, techniques such as OSINT, and the methods used to compromise large enterprise networks.
• Experience performing security analysis and threat hunting in Cloud environments such as Azure, M365, AWS

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Job Description:

Job Description:

Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.

Responsibilities:

• Drive management and execution of all capacity related activities for GAOO on a monthly and quarterly basis
• Partner with Global Operations model team to develop and maintain models to forecast employee resource demand for AML/KYC client refresh and onboarding activities
• Partner with front office and Global Operations teams to develop and maintain forecasts for associated employee resource supply metrics
• Prepare monthly capacity plan updates and reports for management, governance, and other audiences
• Seek to expand model to include AML/KYC supporting functions
• Initiate, develop and communicate to management new opportunities to improve capacity planning and related areas going forward, in terms of inputs, processes, and outputs
• Routinely partner with the front office and other stakeholders to share outcomes and seek areas to improve
• Maintain procedures and related guidance materials for maintaining capacity plans
• Act as point person and subject matter expert for capacity planning for any inquiries from management, the GAOO team, or other stakeholders at the bank

Required Qualifications:

• Bachelor’s degree
• 5+ years of industry experience, with significant data and analytics experience
• Proficient in MS Office, particularly Excel
• Strong organizational skills and flawless attention to detail
• Ability and desire to work in a team-oriented environment with strong aptitude for problem solving
• Superior presentation skills to represent the business across stakeholder groups
• Excellent written and verbal communication, collaboration and influencing skills, including the ability to communicate complex ideas in a clear and concise manner
• Natural curiosity and drive to answer important business questions
• High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment

Desired Qualifications:

• Prior capacity or workforce planning experience
• Prior banking industry analytics experience

This job is responsible for providing front-line support to end users, responding to issues related to incidents and problem management governance for multiple applications, and leading triage activities on all business impacting incidents. Key responsibilities include ensuring compliance with incident management and problem management policies and procedures, serving as a focal point for the customer, client, and associate experience, restoring complex production incidents under tight Service Level Agreements, and pursuing root cause and problem resolution follow ups.

Responsibilities:

• Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed
• Ensures all impacts are accurately recorded and documented in the system of record, oversees that documents and wikis are updated and available for use during triage, and supports the documentation of application flows, upstream/downstream impacts during outages, the customer experience, and contacts for support needs
• Identifies and/or validates business impacts through interpretation of monitors, dashboards, and logs to communicate with leadership and vendors
• Manages activities to identify incident root cause, resolution, preventative actions, and change requests, and reports on incident data quality
• Promotes and enforces production governance during triage/testing and identifies production failure scenarios, vulnerabilities, and opportunities for improvement
• Serves as a subject matter expert for applications within a portfolio, leveraging extensive knowledge of application functionalities and application flows
• Assesses and prioritizes research requests, ad hoc reports, and offline incidents at the direction of senior team members and delegates work as needed to team members and peers

Position Summary:

• Ability to lead and drive a production triage call to restoral for incidents of all priority and impact levels
• Responsible for understanding customer impacts and our customers experience
• Ability to articulate impacts to key stakeholders
• Ability to adapt to changing circumstances and environments and take on new ideas and concepts
• Familiar with Analyzing Logs or equivalent

Required Qualifications:

• 2+ years of IT experience in Production Support Services
• Ability to lead and drive a production triage call to restoral for incidents of all priority and impact levels
• Experience using monitoring and reporting tools to extract information (i.e. Splunk, Data Warehouse, SQL, etc.)
• Experience in working on multiple projects at the same time
• Require flexible shift work including evenings, weekends, holidays - Rotating 4 Day Work Shift
• Build documentation to assist in triage, training, and playbook creation
• Strong analytical, problem-solving, and oral/written communication skills
• Familiar with Analyzing Logs or equivalent

Desired Qualifications:

• SQL Knowledge - Writing Queries
• Tandem XPNET application running ACI code
• Base24 application knowledge
• HP Non-Stop Servers
• Zelle / Real Time Payment / TCH experience
• Cloud Infrastructure
• Oracle, PLSQL
• Tools - Splunk, Dynatrace, Glassbox, Remedy

Skills:

• Adaptability
• Analytical Thinking
• Influence
• Production Support
• Risk Management
• Automation
• Collaboration
• Innovative Thinking
• Result Orientation
• Solution Design
• Business Acumen
• DevOps Practices
• Project Management
• Solution Delivery Process
• Stakeholder Management

Job Description:

Job Description:

This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

Line of Business Job Description:

The Program Manager will work directly with management of enterprise AML/KYC leaders to define the structure, process, and requirements for the solution as well as to document evidence of key milestones and decisions for regulatory oversight.

Responsibilities:

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing fornew change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Analyzes, evaluates, andovercomes programrisks, andproduces programreports for managers and stakeholders
• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, buildspositive relationships, asks questions, and uses toolsto uncover root causes to challenges,identify opportunities,and make recommendations.
• Analyzes present-state for enterprise AML/KYC refresh program, and builds, socializes, and delivers a comprehensive strategy for the desired AML program change
• Represents the health and status of program and projects, through effective verbal and written communication channels, to Change executive and senior stakeholders
• Partners with sponsors to support and maintain momentum and plans for the delivery of the projects
• Ensures high quality artifacts throughout the project life cycle are created, delivered, and stored in alignment with milestone requirements
• Implements best-practice routines to capture and manage the end-to-end plan of record
• Ensures stakeholder engagement and keeps them informed of progress
• Tracks and escalates risk and issues at the program level
• Communicates, influences, and negotiates both vertically and horizontally to obtain or leverage necessary resources
• Integrates end-to-end business process into program planning and decisioning processes
• Ensures clearly defined responsibilities and accountabilities for key program/project roles
• Supports team members with escalations and impediments on projects
• Adheres to and delivers on enterprise change management standards

Required Qualifications:

• At least 8 years of project/program management experience
• Experience managing People, Process, Technology Projects and understanding various technologies and infrastructure concepts
• Excellent project management skills, including the ability to prioritize work and meet deadlines
• Ability to identify and propose the tasks & deliverables that will be necessary to achieve the desired outcome
• Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
• Knowledge of structured project management methods
• Ability to lead cross-functional workgroups and champion initiatives
• Competent with MS products: Word, Excel, PowerPoint, Project, and Visio

Desired Qualifications:

• Prior experience in Global Operations and/or enterprise AML/KYC processes
• Prior experience in planning, leading, delivering associate and client readiness plans
• Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions.
• Initiative-taker who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo
• Believes in the value of an inclusive workplace for all employees to achieve their goals and meet the needs of our clients.
• Excels in ambiguity
• Experience working in a global environment
• Bachelor’s Degree or equivalent experience

Skills:

• Program Management
• Project Management
• Reporting
• Consulting
• Problem Solving
• Leadership Development
• Performance Management
• Collaboration
• Presentation Skills
• Prioritization
• Issue Management
• Risk Management
• Process Design
• Process Performance Management
• Oral Communications

Key Responsibilities

• Active Liquidity Risk management through engagement with Corporate Treasury Liquidity Management, LOB Risk and the FLUs

• Identification of Risks, including severity and likelihood as well as review & challenge the Line of Business

• Define the Liquidity Risk Limits and Early Warning Indicators (EWI); up-front engagement of Liquidity Risk & LOB team and approval via senior executives and broker-dealer Board of Directors, as appropriate. Monitor and notify or escalate limit breaches and EWIs triggered, as required

• Stress testing assumptions and Models

• Coordination and independent challenge of liquidity assumptions / interpretations including Internal Stress Assumptions, Liquidity Coverage Ratio (LCR)

• Overview of product and legal entity Liquidity Stress Tests and Balance Sheets by Currency

• Coordination and independent challenge, in partnership with our Recovery and Resolution Planning (RRP) colleagues, of liquidity risk assumptions and plan documentation

• Participation in Liquidity Stress Modelling process including preparation of a Risk Point of View prior to approval of assumptions by the Market and Liquidity Risk Committee

• Ensure limits are set based on specific analysis of the risk factors or are in line with the Liquidity Stress tests.

• Understand the results expected from limit setting and review methodology used to ensure results were as expected. Design and execute analysis to develop independent view of the appropriateness of the limits.

• Understand business drivers of limit and metric breaches and communicate effectively as part of breach notifications to drive remediation, when necessary, by the Front Line Units.

• Lead deep dives to identify issues not captured by existing processes, and to fully understand risks and potential opportunities for enhancements

• Lead Independent Risk assessments of the liquidity risk management framework (e.g., Intraday under business as usual and stress scenarios)

• Review Contingent Funds Transfer Pricing and whether it is driving the desired control and behavior

• Review and contribute to policies, protocols, and procedures (active engagement as policies are updated)

• Review new products, where liquidity risk is impacted

• Perform regular reviews to ensure the remaining liquidity risk processes and reporting is appropriate for the Equity and Financing businesses and any concerns are appropriately escalated to senior management. Perform independent analysis to generate an independent viewpoint and document appropriate challenge(s).

• Support corporate-wide liquidity related initiatives and serve as a Subject Matter Expert on Equity and Financing-related liquidity topics.

Core Competencies

• Communication- Can articulately paint pictures & visions of possibilities and likelihoods. Ability to communicate with SMEs as well as senior management and adapt message accordingly.

• Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. On occasion required to take an unpopular stand

• Collaboration- Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Influencing and negotiating across CFO partners, as well as EFR organization, Compliance & Op Risk, and other verticals (GBAM and Banking) risk colleagues

• Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations and locations.

Key Requirements

• Intellectual curiosity and learning agility to accurately interpret, understand and evaluate a variety of risks across multiple risk types and interconnectivity between risk types

• Strong technical and analytical skills (including both analysis of financial data and written reports)

• Talks and writes in a clear, concise, organized, and convincing manner for the intended audience

• Strong business-centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes

Critical Success Measures

• Deliver against the book of work for Enterprise Liquidity Risk Management

• Ensure that we are providing appropriate monitoring and analysis that allow us to support high quality risk insights

• Connection to and execution of responsibilities of the independent risk function

Skills:

• Analytical Thinking

• Credit and Risk Assessment

• Critical Thinking

• Portfolio Analysis

• Decision Making

• Oral Communications

• Presentation Skills

• Technical Documentation

• Written Communications

• Active Listening

• Issue Management

• Liquidity Management

• Monitoring, Surveillance, and Testing

• Regulatory Compliance