Operations Control Manager-client Services-global Market jobs at Bank Of America in United States, Charlotte
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United States
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Charlotte
233 jobs found
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BOA
Bank Of America Senior Audit Manager - Data Quality DQ Team United States, North Carolina, Charlotte
As part of the Management team, this role will manage day to day activities of resources, multiple bodies of work, review documentation of work completed, mange relationship with stakeholders, escalate...
Provide oversight for the target state Event Processing (EP) and Transaction Monitoring processes and technology. Provides end-to-end oversight of target state EP model. Model oversight includes determining model coverage, gap...
Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and...
Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk. Identifies and refers specialized small business opportunities and solutions to clients while conducting...
Define and maintain the platform vision, roadmap, and success criteria aligned to BCBS 239 principles. Translate regulatory expectations into actionable platform features and capabilities. Partner with Risk, Compliance, Technology, Data...
Tracks all client actions/activities to ensure the highest level of client service is provided, while presenting time sensitive updates to the team and monitoring and reporting on client satisfaction. Attends...
Inbound Call Customer Service role receiving multiple calls throughout the day. Responsibilities include day-to-day analysis, research and resolution of varied problems including receiving 50+ calls per day. Provides guidance to...
As part of the Management team, this role will manage day to day activities of resources, multiple bodies of work, review documentation of work completed, mange relationship with stakeholders, escalate...
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