Identity & Access Management Iam Information jobs at Bank Of America in United States, Charlotte

Job Description:

Job Description:

This job is responsible for influencing and driving optimal bank-wide liquidity strategies by Lines of Business (LOBs) and legal entity in business as usual (BAU) and stress scenarios. Key responsibilities include overseeing and influencing liquidity utilization across the organization and providing input into process and control designs, operational risk mitigation, issue management, automation, and other initiatives across the bank.

Responsibilities:

• Measures, analyzes, monitors, and reports on the bank's spot and forecasted liquidity position, provides guidance to business units to improve liquidity position, and supports regulatory and management liquidity reporting.
• Oversees processes, risks, and controls and tracks and monitors issues to ensure adherence with policies, risk standards, and compliance with internal and regulatory liquidity reporting requirements.
• Partners with other Lines of Business (LOBs) to determine limits, guidelines, and direction, ensuring alignment with overall business objectives and the bank's risk framework.
• Monitors liquidity risk trends relating to business activities and correlations between business drivers and liquidity usage and builds out enhanced liquidity reporting.
• Streamlines reporting processes and builds out analytic capabilities using emerging technology (e.g., Alteryx, Tableau, etc.)
• Provides input into monthly and quarterly reporting, disclosures, and presentations for Risk Committees, Board of Directors, and enterprise and local regulators.

Required Qualifications:

• 2+ years of industry experience working with financial products.
• Energetic and self-motivated. Candidate should have a strong intellectual curiosity.
• Strong quantitative background including excel modelling.
• Excellent communication skills – both written and verbal
• Ability to drive project goals across functions with minimal oversight.
• Analytical Thinking
• Financial Forecasting and Modeling
• Attention to Detail

Desired Qualifications:

• Prime Brokerage, derivatives or secured funding (either regulatory, reporting or business)
• Working knowledge of regulatory liquidity framework

Skills:

• Analytical Thinking
• Financial Forecasting and Modeling
• Liquidity Management
• Regulatory Compliance
• Reporting
• Attention to Detail
• Benchmarking
• Data and Trend Analysis
• Financial Analysis
• Scenario Planning and Analysis
• Business Acumen
• Financial Management
• Monitoring, Surveillance, and Testing
• Policies, Procedures, and Guidelines
• Risk Management

Job Description:

Job Description:

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients.

Responsibilities:

• Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Reviews and approves required account documentation
• Identifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational units
• Maintains knowledge of operational processes and assists in training less experienced team members

Skills:

• Account Management
• Attention to Detail
• Customer and Client Focus
• Written Communications
• Analytical Thinking
• Oral Communications
• Prioritization
• Problem Solving
• Collaboration
• Recording/Organizing Information
• Research
• Result Orientation

Required Skills:

• Excellent project management skills, including the ability to prioritize work, meet deadlines, influence others to get work done and hold them accountable are required
• Strong understanding of recordkeeping practices, systems, file layouts and structures.
• Highly organized with exceptional attention to detail
• Self-starter attitude; Demonstrates initiative while working independently
• Strong written and verbal communication skills
• Strong ability to influence/challenge and negotiate to keep all parties engaged in the process
• Advanced Microsoft PowerPoint and Excel skills

Desired Skills:

• 3 years retirement plan administration experience
• Project management experience
• Understanding of MLII recordkeeping systems
• Understanding of file layout specifications. Ability to load, manipulate and process data using various data base tools​​

Job Description:

Job Description:

Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.

Responsibilities:

• Drive management and execution of all capacity related activities for GAOO on a monthly and quarterly basis
• Partner with Global Operations model team to develop and maintain models to forecast employee resource demand for AML/KYC client refresh and onboarding activities
• Partner with front office and Global Operations teams to develop and maintain forecasts for associated employee resource supply metrics
• Prepare monthly capacity plan updates and reports for management, governance, and other audiences
• Seek to expand model to include AML/KYC supporting functions
• Initiate, develop and communicate to management new opportunities to improve capacity planning and related areas going forward, in terms of inputs, processes, and outputs
• Routinely partner with the front office and other stakeholders to share outcomes and seek areas to improve
• Maintain procedures and related guidance materials for maintaining capacity plans
• Act as point person and subject matter expert for capacity planning for any inquiries from management, the GAOO team, or other stakeholders at the bank

Required Qualifications:

• Bachelor’s degree
• 5+ years of industry experience, with significant data and analytics experience
• Proficient in MS Office, particularly Excel
• Strong organizational skills and flawless attention to detail
• Ability and desire to work in a team-oriented environment with strong aptitude for problem solving
• Superior presentation skills to represent the business across stakeholder groups
• Excellent written and verbal communication, collaboration and influencing skills, including the ability to communicate complex ideas in a clear and concise manner
• Natural curiosity and drive to answer important business questions
• High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment

Desired Qualifications:

• Prior capacity or workforce planning experience
• Prior banking industry analytics experience

This job is responsible for reviewing complex products for the prevention and detection of possible fraud. Key responsibilities include researching and analyzing of account activity to assess levels of risk and fraud. Job expectations include completing inbound and outbound calls, taking appropriate action based on transaction characteristics of greater complexity, performing functions related to research, and resolving fraudulent activity and service support.

Responsibilities:

• Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity, and restrict account activity
• Makes decisions based on judgment, research, and extensive job experience, following established procedures and guidelines while leveraging multiple systems
• Assesses the level of risk and makes decisions which directly affect the customer experience and risk to the bank
• Reviews and analyzes accounts and relationships that may require differentiated treatment or specialized resolution
• Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls
• Records data captured during client interactions accurately

Required Qualifications:

• 2nd Shift - Schedule for this role is 11:00 am - 8:00 pm and may include Holidays and weekend work as needed.
• Minimum of 12 months customer service experience
• Able to demonstrate a high level of professionalism over the phone, email and in person
• Attention detail and strict adherence to policy and procedures
• Flexible and willing to respond to change
• Ability to apply sound judgment, effectively solve problems, and determine fraudulent activity consistently
• Excellent written and oral communication skills
• Ability to de-escalate difficult client situations
• Ability to multi-task as business needs dictate with phone and typing required.
• Ability to work in a client based environment meeting goals
• Flexible with schedule as business needs arise

Desired Qualifications:

• Production based experience in a call center environment

Skills:

• Analytical Thinking
• Client Experience Branding
• Customer and Client Focus
• Due Diligence
• Research
• Attention to Detail
• Data Collection and Entry
• Policies, Procedures, and Guidelines
• Referral Management
• Written Communications
• Adaptability
• Business Intelligence
• Investigation Management
• Issue Management
• Relationship Building

High School Diploma / GED / Secondary School or equivalent

Description Summary:

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Managing a portfolio of BAU and Initiative project work specific to the enterprise’s Authorized Data Source – serving many LOBs as well as critical risk & loss mitigation functions – engaging to ensure project scope, objectives, requirements, and deliverables are met.
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set.
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship.
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform.
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform.
• Execution of daily/monthly control routines supporting the completeness and accuracy of data consumed by downstream stakeholders.
• Conduct Data Quality/Data Validation investigations to determine root cause with focus on mitigating future reoccurrence, including daily reporting of identified breaks.
• Perform manual adjustments on daily/weekly/monthly basis and co-ordinate initial escalation and reporting management to address exceptions, threshold breaches and data quality/data gap remediation.
• Operational Excellence – enhance CFO DM processes through identification and analysis of processes and own the delivery of solution(s).
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents.

Required Qualifications

• Bachelor’s degree in related field or relevant work experience
• Proficient working with large databases, experience with data mining
• Advanced knowledge of Excel, PowerPoint, and SharePoint
• Excellent written and verbal communication skills

Desired Skills

• 5 plus years of relatable experience in a similar function
• Proficiency with Alteryx, Tableau, and SQL programming languages
• Knowledge and prior experience with Regulatory Reporting

Skills:

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design

Description Summary:

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

CFO Data Management (CFO DM) supports other CFO Function’s needs and use cases (e.g., management and regulatory reporting). This role will be responsible for Counterparty Data within a larger data environment. Counterparty refers to the clients and other parties associated with Bank of America’s transactions. Counterparty classification is a key element in many reports.

Responsibilities:

• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set.
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship.
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform.
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform.
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents.

Additional Responsibilities:

• Provide Subject Matter Expertise for Counterparty data attributes.
• Control Data consumed by CFO, including investigating and developing remediation plans for data quality issues.
• Interface with business partners on their data needs, requirements for new data requests, track and prioritize changes.
• Assist team with data analysis and ensure quality of outputs.
• Create SQL scripts and conduct user acceptance testing on new data requests.
• Collaborate across stakeholders including business reporting, product-specific data stewards, tech partners, upstream data providers/data management, and risk/compliance.
• Identify, review, and evaluate potential upstream systems to determine data sourcing strategy.
• Follow the proper risk disciplines and proactively escalate as needed.
• Adhere to Enterprise Data Management Standards and Risk Data Aggregation requirements.

Required Qualifications:

• Bachelor’s degree in related field or relevant work experience
• Minimum 5 years of relatable experience in a similar function
• Capacity to handle multiple tasks and work in a flexible environment.
• Ability to think and act independently, detailed oriented and organized.
• Strong communication skills and the ability to build relationships across a matrixed organization.

Desired Qualifications:

• Bank of America, Regulatory Reporting experience a plus, including applicable Bank of America platforms (e.g. WCC, CED, CESIUM, PRDS);
• Experience with Agile methodology.
• Knowledge of emerging technologies (e.g. Alteryx, artificial intelligence from a data validation/profiling perspective, etc.).
• Exposure to AML/KYC processes.
• Familiarity with transactional databases;
• Analytics experience with SQL;
• Data Management experience.
• Excellent written and verbal communication skills
• Proficiency with Alteryx, Tableau, and SQL programming language
• Knowledge and prior experience with Regulatory Reporting

Skills:

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design