Data Manager jobs at Bank Of America in United States, Charlotte

Job Description:

Job Description:

Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.

Responsibilities:

• Drive management and execution of all capacity related activities for GAOO on a monthly and quarterly basis
• Partner with Global Operations model team to develop and maintain models to forecast employee resource demand for AML/KYC client refresh and onboarding activities
• Partner with front office and Global Operations teams to develop and maintain forecasts for associated employee resource supply metrics
• Prepare monthly capacity plan updates and reports for management, governance, and other audiences
• Seek to expand model to include AML/KYC supporting functions
• Initiate, develop and communicate to management new opportunities to improve capacity planning and related areas going forward, in terms of inputs, processes, and outputs
• Routinely partner with the front office and other stakeholders to share outcomes and seek areas to improve
• Maintain procedures and related guidance materials for maintaining capacity plans
• Act as point person and subject matter expert for capacity planning for any inquiries from management, the GAOO team, or other stakeholders at the bank

Required Qualifications:

• Bachelor’s degree
• 5+ years of industry experience, with significant data and analytics experience
• Proficient in MS Office, particularly Excel
• Strong organizational skills and flawless attention to detail
• Ability and desire to work in a team-oriented environment with strong aptitude for problem solving
• Superior presentation skills to represent the business across stakeholder groups
• Excellent written and verbal communication, collaboration and influencing skills, including the ability to communicate complex ideas in a clear and concise manner
• Natural curiosity and drive to answer important business questions
• High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment

Desired Qualifications:

• Prior capacity or workforce planning experience
• Prior banking industry analytics experience

Job Description:

Job Description:

This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

Line of Business Job Description:

The Program Manager will work directly with management of enterprise AML/KYC leaders to define the structure, process, and requirements for the solution as well as to document evidence of key milestones and decisions for regulatory oversight.

Responsibilities:

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing fornew change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Analyzes, evaluates, andovercomes programrisks, andproduces programreports for managers and stakeholders
• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, buildspositive relationships, asks questions, and uses toolsto uncover root causes to challenges,identify opportunities,and make recommendations.
• Analyzes present-state for enterprise AML/KYC refresh program, and builds, socializes, and delivers a comprehensive strategy for the desired AML program change
• Represents the health and status of program and projects, through effective verbal and written communication channels, to Change executive and senior stakeholders
• Partners with sponsors to support and maintain momentum and plans for the delivery of the projects
• Ensures high quality artifacts throughout the project life cycle are created, delivered, and stored in alignment with milestone requirements
• Implements best-practice routines to capture and manage the end-to-end plan of record
• Ensures stakeholder engagement and keeps them informed of progress
• Tracks and escalates risk and issues at the program level
• Communicates, influences, and negotiates both vertically and horizontally to obtain or leverage necessary resources
• Integrates end-to-end business process into program planning and decisioning processes
• Ensures clearly defined responsibilities and accountabilities for key program/project roles
• Supports team members with escalations and impediments on projects
• Adheres to and delivers on enterprise change management standards

Required Qualifications:

• At least 8 years of project/program management experience
• Experience managing People, Process, Technology Projects and understanding various technologies and infrastructure concepts
• Excellent project management skills, including the ability to prioritize work and meet deadlines
• Ability to identify and propose the tasks & deliverables that will be necessary to achieve the desired outcome
• Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
• Knowledge of structured project management methods
• Ability to lead cross-functional workgroups and champion initiatives
• Competent with MS products: Word, Excel, PowerPoint, Project, and Visio

Desired Qualifications:

• Prior experience in Global Operations and/or enterprise AML/KYC processes
• Prior experience in planning, leading, delivering associate and client readiness plans
• Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions.
• Initiative-taker who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo
• Believes in the value of an inclusive workplace for all employees to achieve their goals and meet the needs of our clients.
• Excels in ambiguity
• Experience working in a global environment
• Bachelor’s Degree or equivalent experience

Skills:

• Program Management
• Project Management
• Reporting
• Consulting
• Problem Solving
• Leadership Development
• Performance Management
• Collaboration
• Presentation Skills
• Prioritization
• Issue Management
• Risk Management
• Process Design
• Process Performance Management
• Oral Communications

Job Description:

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

The Change and Release Manager is responsible for overseeing the planning, coordination, and execution of change and release management processes to ensure seamless delivery with minimal risk. This role requires strong communication skills to collaborate with cross-functional teams, provide clear updates to stakeholders, and drive process improvements. The position focuses on maintaining system stability, enhancing efficiency, and delivering metrics-driven insights to support organizational goals.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

• Manages coordination of delivery and dependencies across multiple teams.

• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline.

• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule.

• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements.

• Supports resource planning for delivery and execution.

• Ensures adherence with Enterprise Change Management standards.

Required Qualifications:

• 10+ Years of experience change and release management processes, aligned with ITIL best practices.

• Proficiency in tools like ServiceNow, Jira, and similar platforms for managing workflows.

• Familiarity with Agile, DevOps, CI/CD pipelines, and risk mitigation strategies.

• Strong verbal and written communication skills to simplify complex information for diverse audiences.

• Expertise in facilitating meetings, creating reports, and delivering presentations to stakeholders and leadership.

• Skilled in conflict resolution and aligning priorities across teams.

• Proven ability to lead cross-functional teams and foster collaboration.

• Strong interpersonal skills to build trust and drive process improvements.

• Exceptional organizational skills to manage multiple priorities effectively.

• Analytical mindset to interpret metrics, identify risks, and recommend improvements.

Skills:

• Collaboration

• Project Management

• Result Orientation

• Solution Delivery Process

• Stakeholder Management

• Analytical Thinking

• Business Acumen

• Financial Management

• Influence

• Risk Management

• Agile Practices

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

: Bachelor’s degree or equivalent work experience.

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Primary responsibility is to create / update business rules to minimize the false-positive Sanctions alerts to improve efficiency and effectives of the CoE’s alert review process.
• Manage the multiple on-going initiatives by attending calls from various projects, understand the Sanctions needs from the projects, Provide requirements to the projects and track the status of these projects.
• Analyze alerts on a daily basis to chalk out strategies to reduce the false-positives, using different pattern matching and trending techniques
• Assist in on-boarding new applications / Clients into the Sanctions screening platform requiring detailed discussions with various lines of businesses in understanding the nature and type of data received from and assist in data mapping into standard formats acceptable for Sanctions screening
• Ability to query & analyze the data required for ad hoc requirements on the fly and generate reports for the team to use.
• Work with technology teams for requirements / testing and implementing changes to improve / automate CoE processes.
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Required Qualifications:

• Bachelor's degree in Computer Science, Data Management, Statistics or related fields
• Intermediate knowledge in SQL and using tools like TOAD
• Awareness of AI / Machine learning concepts and ability to implement such strategies
• Experience in data analytics and interpretation of large volumes of data
• Scripting experience with any language like Python, Java, VB

Desired Qualifications:

• Experience in Sanctions / AML processes
• Data transformation / formatting experience and able to work with data in different formats
• Knowledge of Economic Sanctions programs requirements
• Experience in Global Banking & Markets business process
• Experience in Sanctions screening applications like Fircosoft
• Logical thinking capabilities with a technical mind-set
• Advanced knowledge in using Microsoft Excel and MS Access
• Knowledge in using Microsoft products Word, Outlook, Power-point and Visio
• Knowledge of PowerBI /Tableau
• Ability to prioritize, use own initiative, make quick decisions, be flexible and work independently
• Ability to work remotely, with teams spread globally, under pressure, meet deadlines and navigate change
• Ability to work and interact with people from a diverse range of backgrounds and opinions

Skills:

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design

This job is responsible for driving accurate, complete, and timely delivery of data. Key responsibilities include working with business stakeholders and technology teams to direct data management activities and ensure availability for use by appropriate consumers. Job expectations include managing execution within the enterprise data management standards, data quality, and control practices.

Responsibilities:

• Works with Line of Business partners, including Compliance, Audit, and Risk to understand needs and produce data solutions, often times in partnership with Technology
• Identifies gaps in data management standards adherence and works with appropriate partners to develop plans for resolution, including recommendations so that relevant risk and compliance policies and standards are met
• Analyzes emerging needs for data to address risk, regulatory, or business enablement priorities and appropriately plans for interim and target state solutions within data management policies
• Monitors key performance indicators and internal controls in accordance with established thresholds, standards, and policies

Additional Responsibilities:

• Provides hands-on thought and execution leadership for comprehensive solutions to complex data-related problems.
• Leads operational execution as well as helping leadprojects/programs/processes
• Influences strategic direction and develops tactical plans.
• Apply extensive technical or functional knowledge from the DataSourcing/Transport/Usageperspectives.
• Develops and drives toward achieving strategic objectives for CFO DM Capital Traded Products team and across Business Partner groups.
• Ability to identify & drive toward optimal operating framework.
• Provides technical & business process thought leadership for the functional area.

Skills:

• Data Management
• Data Modeling
• Data Quality Management
• Reporting
• Data Governance
• Product Management
• Project Management
• Issue Management

Required Qualifications:

• Minimum 5 years of Traded Products or Capital Markets experience
• Strong knowledge of Capital Market Products; ability to understand and simplify complex traded product and technical subjects.
• Strong Data Analysis & Reporting skills.
• Ability to manage multiple issues determining root cause and provide remediation options.
• Ability to self-prioritize competing tasks/priorities as needed.
• Strong leadership experience of processes and/or projects.
• Strong organization and presentation skills with the ability to collaborate and influence across multiple teams.
• Strong written and verbal communication skills.
• Ability to understand issues and know how and when to escalate/communicate issues as they occur.

Desired Qualifications:

• Prior experience supporting or working in the Capital Management space.
• Proficient working with large databases, experience with data mining.
• Advanced knowledge of Data Management, Data Governance and Data Architecture functions.
• Advanced knowledge of Excel and PowerPoint.
• Strong Project Management/Business Analysis and familiarity with Agile Methodology concepts.
• Proficiency with SQL programming languages.

​Bachelor’s or Master’s degree in related field (such as Business Administration, Finance, Economics)

Job Summary

This job is responsible for reviewing and interpretating large datasets to uncover revenue generation opportunities and ensuring the development of effective risk management strategies. Key responsibilities include working with lines of business to comprehend problems, utilizing sophisticated analytics and deploying advanced techniques to devise solutions, and presenting recommendations based on findings. Job expectations include demonstrating leadership, resilience, accountability, a disciplined approach, and a commitment to fostering responsible growth for the enterprise.

Responsibilities:

• Enables business analytics, including data analysis, trend identification, and pattern recognition, using advanced techniques to drive decision making and collection data driven insights

• Applies agile practices for project management, solution development, deployment, and maintenance

• Develops and reviews technical documentation, capturing the business requirements, and specifications related to the developed analytical solution and implementation in production

• Manages multiple priorities and ensures quality and timeliness of work deliverables such as quantitative models, data science products, data analysis reports, or data visualizations, while exhibiting the ability to work independently and in a team environment

• Delivers presentations in an engaging and effective manner through in-person and virtual conversations that communicates technical concepts and analysis results to a diverse set of internal stakeholders, and develops professional relationships to foster collaboration on work deliverables

• Supports the identification of potential issues and development of controls

• Maintains knowledge of the latest advances in the fields of data science and artificial intelligence to support business analytics

• Manages a roadmap of data science use cases for technical development and implementation to the production environment in close partnership with Bank of America Technology

• Manages relationships with multiple technology platform and development team leaders including alignment of roadmaps, managing projects, and managing risks

• Engages business and technology senior leaders on reporting of project/deliverable statuses, opportunity identification, and planning efforts

• Oversees development, delivery and quality assurance for data science use cases delivered to the production environment and other areas of the line of business

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

• Link Analysis/Graph analytics to find and mitigate densely connected fraud networks

• Developing and tuning graph algorithms to maximize detection of fraud

• Assist with the generation, prioritization, and investigation of fraud rings

Required Qualifications:

• Minimum of 4 years of experience in data and analytics

• Must have familiarity with Graph databases (e.g. TigerGraph, Neo4J) and graph query languages

• Must be proficient with SQL and one of SAS, Python, or Java

• Critical problem-solving skills including selection of data and deployment of solutions

• Proven ability to manage projects, exercise thought leadership and work with limited direction on complex problems to achieve project goals while also leading a broader team

• Excellent communication and influencing skills

• Thrives in fast-paced and highly dynamic environment

• Intellectual curiosity and strong urge to figure out the “whys” of a problem and come up with creative solutions

• Expertise handling data across its lifecycle in a variety of formats and storage technologies (e.g., structured, semi-structured, unstructured; graph; hadoop; kafka)

• Expertise in data analytics and technical development lifecycles including having coached junior staff

Desired Qualifications:

• Advanced STEM (Science, Technology, Engineering, Math) degree (Masters or PhD)

• 7+ years of experience; work in financial services is very helpful, with preference to fraud, credit, cybersecurity, or other heavily quantitative areas

• Deep understanding of graph databases, graph algorithms, and experience developing graph schemas

• Understanding of advanced machine learning methodologies including neural networks, ensemble learning like XGB, and other techniques

• Proficient with H2O or similar advanced analytical tools

• Experience managing multi-year roadmaps, engaging technical and non-technical stakeholders, and leading large cross-functional formal projects

• Experience influencing mid to senior (executive) level leaders

• Experience managing risk and issue remediation

• Understanding of computer science topics like automation, code versioning, computational complexity, parallel processing, requirements gathering, testing methodologies, and development lifecycle models like Agile

Skills:

• Agile Practices
• Application Development
• DevOps Practices
• Technical Documentation
• Written Communications
• Artificial Intelligence/Machine Learning
• Business Analytics
• Data Visualization
• Presentation Skills
• Risk Management
• Adaptability
• Collaboration
• Consulting
• Networking
• Policies, Procedures, and Guidelines Management

Description Summary:

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Managing a portfolio of BAU and Initiative project work specific to the enterprise’s Authorized Data Source – serving many LOBs as well as critical risk & loss mitigation functions – engaging to ensure project scope, objectives, requirements, and deliverables are met.
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set.
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship.
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform.
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform.
• Execution of daily/monthly control routines supporting the completeness and accuracy of data consumed by downstream stakeholders.
• Conduct Data Quality/Data Validation investigations to determine root cause with focus on mitigating future reoccurrence, including daily reporting of identified breaks.
• Perform manual adjustments on daily/weekly/monthly basis and co-ordinate initial escalation and reporting management to address exceptions, threshold breaches and data quality/data gap remediation.
• Operational Excellence – enhance CFO DM processes through identification and analysis of processes and own the delivery of solution(s).
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents.

Required Qualifications

• Bachelor’s degree in related field or relevant work experience
• Proficient working with large databases, experience with data mining
• Advanced knowledge of Excel, PowerPoint, and SharePoint
• Excellent written and verbal communication skills

Desired Skills

• 5 plus years of relatable experience in a similar function
• Proficiency with Alteryx, Tableau, and SQL programming languages
• Knowledge and prior experience with Regulatory Reporting

Skills:

• Data Collection and Entry
• Data Management
• Data Modeling
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Regulatory Compliance
• Solution Design