Customer Experience Lead jobs at Bank Of America in United States, Chandler
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Chandler
8 jobs found
28.08.2024
BOA
Bank Of America Customer Experience Lead United States, Arizona, Chandler
Reporting to the product management office. Works with other technical product managers through requirements gathering, product design, and defining user experience requirements and friction points. Aligns to the product strategy...
Manages a function or unit within the technology environment. Manages associates and makes all decisions on personnel actions including staffing, performance management and compensation decision-making. Supports multiple systems through maintenance,...
Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.). Manages coordination of delivery and dependencies across multiple teams. Facilitates communication...
Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.). Manages coordination of delivery and dependencies across multiple teams. Facilitates communication...
Designs, develops and is accountable for feature delivery. Applies enterprise standards for solution design, coding and quality. Ensures solution meets product acceptance criteria with minimal technical debt. Guides the team...
Previous experience in application or infrastructure architecture/engineering. Strong use of JIRA and ability to create reporting. Executive communication. The individual for this role must be comfortable working on multiple projects...
Delivers and maintains a commitment to high customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. Exceeds monthly efficiency objectives and maintains high call quality standards. Required to...
Reporting to the product management office. Works with other technical product managers through requirements gathering, product design, and defining user experience requirements and friction points. Aligns to the product strategy...
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