Senior Operations Consultant jobs at Bank Of America in United Kingdom, Chester

Role Description:

As a Technical Integration Consultant for CashPro Connect payments and Reporting, you will responsible for Implementing the Cash Management / Treasury bulk file payments and reporting solutions for our GPS clients. This is a client facing role which comprises of client outreach, stakeholder coordination, setup, verification, UAT file testing and Client production penny testing.

Responsibilities:

• Project manage the implementation of technical cash management solutions for EMEA GPS client base. This includes the connectivity through CashPro File import, ‘host to Host’ channels or SWIFT for all supported countries electronic payment/collection types & reporting, using both industry (ISO20022) and BOFA proprietary file formats

• Oversee the delivery and execution of the project in line with agreed delivery timelines, driving the client in order for the Bank to realise new revenue at the earliest opportunity, and to meet client expectation.

• Working in partnership with clients to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines

• Assisting clients with technical connectivity and file testing to facilitate a high percentage of Straight through Processing for transactions

• Provide consultancy and assistance to Sales and Product Teams to win new business, and in the ongoing development of new services and products.

• Coordinating with internal Business Partners as necessary to expedite project resolution.

• Must be able to demonstrate strong experience with client facing roles, both orally and written, to a very high standard, dealing with clients at all levels (from Senior Treasury Management to Accounts Payable and client technical teams.

• Ability to navigate and network with the Global Sales and GPS organisation.

• Experience of EDI and/or Bulk file payment processing systems, alongside Global File/Message Networks such as SWIFT or EBICS.

• Have experience with XML ISO 20022 file formatting (pain/camt/pacs) and / or SWIFT MT/MX messages.

• An understanding of the various clearing systems in Europe and the payment options available.

• Basic knowledge of Clients’ ERP (Enterprise Resource Planning) and TMS (Treasury Management System) processes.

• SWIFT for Corporates Certification an advantage.

Skills that will help:

• With multiple client projects being coordinated at any one time within the group, strong organization and project management skills will be key in ensuring the success of the projects assigned. A focus on quality, creativity and teamwork are also a pre-requisite.

• Self-motivated to identify and promote new improved processes and procedures, to strengthen risk control and time to revenue.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Responsibilities Include:

• Bank Account opening, closing, maintenance, migrations and dormancy reviews

• The operational set-up and maintenance of bank accounts

• Responsible for supporting the attestation and certification processes

• Challenging the team’s processes and generating ideas to streamline workflows

• Builds relationships with key stakeholders to improve processes

• Responsible for managing the bank account management inbox

• Gatekeeper for bank account related queries

• Support the implementation of a standardised operating model and framework for Bank Account Management within Global Market Operations

• Responsible for ensuring adherence to the Bank Account policy

• Resolution of exceptions and escalation to ensure the teams processes are completed in a timely manner

What we are looking for:

• Analytical skills including data reconciliation and interpretation

• Excellent organizational skills - ability to switch between tasks and to prioritize work effectively

• Excellent communication skills - ability to run effective meetings and engage knowledgably and confidently with different stakeholders across the organization, building relationships with both internal and external clients

• Logical approach to problem solving and a hunger for process improvement

• Good sense of judgment, knows when to escalate and how to manage senior management expectations

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc

• Use of a flex fund to use towards benefits

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

This job is responsible for supporting corporate clients with the documentation required to complete maintenance functions of existing legal entities. Key responsibilities include providing the client and/or business partners with ongoing support by attending calls when required to assist with completing documentation requirements to meet the laws, rules and regulations across multiple jurisdictions. Job expectations include supporting the collection of legal and Anti Money Laundering (AML) documentation to streamline client interaction and ease of maintenance functions.

Responsibilities:

• You will manage the collection and review of AML and legal documentation for existing client relationships.
• You will work with business partners to communicate documentation requirements and addresses any necessary rework.
• You will attend client calls when required to walkthrough documentation requirements to ensure of client understanding.
• You will update stakeholders on the onboarding process and highlights any challenges or delays.

What we are looking for:

• You will have a keen attention to detail.
• You will have previous experience liaising with clients and customers.
• You will have experience managing stakeholders of all seniorities.
• You will have effective written and oral communication

Skills that will help (optional):

• The ability to read Italian
• Previous experience with cash management or client onboarding documentation will be advantageous.
• The ability to manage multiple ongoing projects and prioritise work effectively will be advantageous.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Responsibilities will include:

• Compensation advisory, tracking and analytics, ensuring comprehensive understanding of regional issues and priorities.
• Accurately compiling, summarising and analysing data effectively to help drive fact-based decisions.
• Preparing line of business, country and regional compensation reporting and analysis throughout the year, and particularly for the year-end compensation review process.
• Developing, improving and maintaining dynamic tools.
• Ensuring appropriate governance and control activitiesacross regional compensation processes.
• Contributing to a broad range of compensation initiatives and projects across the region.

What we are looking for:

• Experience of compensation practices within a large multinational financial services firm.
• Technical background required with exceptional ability in data analysis, interpretation and presentation, and attention to detail,
• Ability to use own initiative and judgement, to act proactively and work with low levels of supervision.
• Excellent communication and presentation skills, with ability to summarise and articulate complex process / data into easily understood information.
• Excellent interpersonal skills in order to maintain a close working relationship with HR colleagues.
• Highly proficient in Microsoft Excel and comfortable managing large and complex datasets.
• Proficient in other Microsoft applications (Powerpoint, Word) and HR information systems.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
• Access to an Employee Assistance Program for confidential support and help for everyday matters
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description:

Job Title:Financial Analyst - Global Liquidity Management

: Assistant Vice President

The Team:

• The Global Liquidity Management (GLM) team is responsible for the timely preparation of liquidity reporting across the organisation with teams based across global locations

• The 18 member Chester team has historically been specifically focused on all EMEA based reporting with requirements to regulators in the UK, Ireland and across the EU

• This exciting new opportunity to onboard more global focused work will allow for new and exciting work to come into Chester and will complement the existing responsibilities

• In GLM, associates have exposure to all the various products in which the bank does business. The team works closely with a number of other areas within the Chief Finance Office division, including Data Management, Line of Business finance as well as the Financial Controller team in order to develop a good working knowledge of the business operations as well as the various financial reporting capabilities and requirements

• The team also partners with the global teams to work on the continued enhancement of the available technologies as well as sharing best practices on efficiency and operational excellence

Responsibilities:

• Perform reporting, monitoring, and analytics in relation to liquidity submissions and management metrics

• Understand liquidity reporting rules and data requirements

• Enhance processes to streamline reporting and build out additional analytical capabilities

• Perform system testing and understand impacts to end to end liquidity processes

• Ensure documentation and reporting controls are up to date, managing operational risk in the process

• Work on ad-hoc projects for senior management and/or regulators

What we are looking for:

• Good academic profile with a 2:1 degree or equivalent

• Excellent Excel skills including data manipulation

• Analytical experience & attention to detail

• Good understanding of complex financial products

• Experience in preparing presentations for senior management and regulators

• Experience partnering with various levels of the organization, problem solver

• Intellectual curiosity, organized and able to work on multiple tasks with limited supervision

Preferred:

• Experience developing, implementing and maintaining reporting in a consistent manner

• Experience in Corporate Treasury, ideally with a financial institution

• Experience in Global Markets and/or Line of Business Experience

• Experience in regulatory reporting

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

Whether you’re already working within Treasury Management or have had exposure to electronic operational cash management - if you’re a client professional looking to develop a career in banking then we’d love to hear from you. We’re particularly interested in those with stakeholder management skills and who are used to working in a fast-paced environment.

Responsibilities:

• Project managing the implementation of treasury solutions with new and existing clients to Bank of America - covering core product solutions / service offerings

• Working in partnership with the client to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines

• Coordinating with internal Business Partners as necessary

• Attending conference calls where specific cash management and client knowledge will assist with the execution of the solution

• Providing support and guidance to Sales Officers where required/requested during the sales process

• Being able to demonstrate extensive experience with client facing roles, both orally and written, preferably within a similar client servicing function.

• Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure

• Experience in Treasury Management products

• Project management/process coordination experience concentrating on cash management solutions for corporate organisations, including exposure to elements such as electronic payments, SWIFT messaging, BACS, CHAPS, Foreign Exchange (FX) and Money Markets (MM)

Skills that will help:

• Self motivating, flexible, and able to work independent of direct supervision

• Problem solving/analytical and organizational skills

• General PC, Windows and Excel Knowledge

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description:

Chester - UK

Job Title:Regulatory Reporting Operations Analyst

Officer

Role Description:

This job is responsible for providing standard research, reporting and analytical support for the delivery of regulatory reporting. Key responsibilities include end-to-end reporting support for cross border payments, electronic transactions, sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Job expectations include following the established procedures under general supervision and oversight, and assisting less experienced teammates.

Responsibilities:

• Delivers standard regulatory reports to regulatory agencies in line with expectations on completeness, accuracy, and timeliness
• Executes control practices, including compliance with all regulatory and policy requirements, including data quality standards
• Identifies, tracks, and remediates errors and breaches, data issues and control enhancements that impact the respective reports
• Partners with upstream process owners and data providers to improve data quality of regulatory reports

What we are looking for:

• Good computer skills including Microsoft Office Applications
• Excellent verbal and written communication skills
• Ability to work effectively with multiple teams
• Able to work independently and within a team structure
• Ability to handle multiple tasks in a face paced environment and meet deadlines
• Exceptional analytical and problem resolution skills