Senior Fulfilment Specialist jobs at Bank Of America in United Kingdom, Chester

Responsibilities Include:

• Bank Account opening, closing, maintenance, migrations and dormancy reviews

• The operational set-up and maintenance of bank accounts

• Responsible for supporting the attestation and certification processes

• Challenging the team’s processes and generating ideas to streamline workflows

• Builds relationships with key stakeholders to improve processes

• Responsible for managing the bank account management inbox

• Gatekeeper for bank account related queries

• Support the implementation of a standardised operating model and framework for Bank Account Management within Global Market Operations

• Responsible for ensuring adherence to the Bank Account policy

• Resolution of exceptions and escalation to ensure the teams processes are completed in a timely manner

What we are looking for:

• Analytical skills including data reconciliation and interpretation

• Excellent organizational skills - ability to switch between tasks and to prioritize work effectively

• Excellent communication skills - ability to run effective meetings and engage knowledgably and confidently with different stakeholders across the organization, building relationships with both internal and external clients

• Logical approach to problem solving and a hunger for process improvement

• Good sense of judgment, knows when to escalate and how to manage senior management expectations

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc

• Use of a flex fund to use towards benefits

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

This job is responsible for supporting corporate clients with the documentation required to complete maintenance functions of existing legal entities. Key responsibilities include providing the client and/or business partners with ongoing support by attending calls when required to assist with completing documentation requirements to meet the laws, rules and regulations across multiple jurisdictions. Job expectations include supporting the collection of legal and Anti Money Laundering (AML) documentation to streamline client interaction and ease of maintenance functions.

Responsibilities:

• You will manage the collection and review of AML and legal documentation for existing client relationships.
• You will work with business partners to communicate documentation requirements and addresses any necessary rework.
• You will attend client calls when required to walkthrough documentation requirements to ensure of client understanding.
• You will update stakeholders on the onboarding process and highlights any challenges or delays.

What we are looking for:

• You will have a keen attention to detail.
• You will have previous experience liaising with clients and customers.
• You will have experience managing stakeholders of all seniorities.
• You will have effective written and oral communication

Skills that will help (optional):

• The ability to read Italian
• Previous experience with cash management or client onboarding documentation will be advantageous.
• The ability to manage multiple ongoing projects and prioritise work effectively will be advantageous.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description:

Job Title:Financial Analyst - Global Liquidity Management

: Assistant Vice President

The Team:

• The Global Liquidity Management (GLM) team is responsible for the timely preparation of liquidity reporting across the organisation with teams based across global locations

• The 18 member Chester team has historically been specifically focused on all EMEA based reporting with requirements to regulators in the UK, Ireland and across the EU

• This exciting new opportunity to onboard more global focused work will allow for new and exciting work to come into Chester and will complement the existing responsibilities

• In GLM, associates have exposure to all the various products in which the bank does business. The team works closely with a number of other areas within the Chief Finance Office division, including Data Management, Line of Business finance as well as the Financial Controller team in order to develop a good working knowledge of the business operations as well as the various financial reporting capabilities and requirements

• The team also partners with the global teams to work on the continued enhancement of the available technologies as well as sharing best practices on efficiency and operational excellence

Responsibilities:

• Perform reporting, monitoring, and analytics in relation to liquidity submissions and management metrics

• Understand liquidity reporting rules and data requirements

• Enhance processes to streamline reporting and build out additional analytical capabilities

• Perform system testing and understand impacts to end to end liquidity processes

• Ensure documentation and reporting controls are up to date, managing operational risk in the process

• Work on ad-hoc projects for senior management and/or regulators

What we are looking for:

• Good academic profile with a 2:1 degree or equivalent

• Excellent Excel skills including data manipulation

• Analytical experience & attention to detail

• Good understanding of complex financial products

• Experience in preparing presentations for senior management and regulators

• Experience partnering with various levels of the organization, problem solver

• Intellectual curiosity, organized and able to work on multiple tasks with limited supervision

Preferred:

• Experience developing, implementing and maintaining reporting in a consistent manner

• Experience in Corporate Treasury, ideally with a financial institution

• Experience in Global Markets and/or Line of Business Experience

• Experience in regulatory reporting

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

Whether you’re already working within Treasury Management or have had exposure to electronic operational cash management - if you’re a client professional looking to develop a career in banking then we’d love to hear from you. We’re particularly interested in those with stakeholder management skills and who are used to working in a fast-paced environment.

Responsibilities:

• Project managing the implementation of treasury solutions with new and existing clients to Bank of America - covering core product solutions / service offerings

• Working in partnership with the client to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines

• Coordinating with internal Business Partners as necessary

• Attending conference calls where specific cash management and client knowledge will assist with the execution of the solution

• Providing support and guidance to Sales Officers where required/requested during the sales process

• Being able to demonstrate extensive experience with client facing roles, both orally and written, preferably within a similar client servicing function.

• Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure

• Experience in Treasury Management products

• Project management/process coordination experience concentrating on cash management solutions for corporate organisations, including exposure to elements such as electronic payments, SWIFT messaging, BACS, CHAPS, Foreign Exchange (FX) and Money Markets (MM)

Skills that will help:

• Self motivating, flexible, and able to work independent of direct supervision

• Problem solving/analytical and organizational skills

• General PC, Windows and Excel Knowledge

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description:

Job Title:Senior Product Associate

Vice President

The role:

• Gain an in-depth understanding of the financial products, market risk profile and risk mitigation techniques and strategies

• Be responsible for producing and reviewing daily/monthly Profit & Loss and Balance Sheet, including month end close process

• Partner with colleagues across the bank to investigate and resolve accounting issues

• Validate our reporting to external regulators

• Provide financial insight and partner with Trading colleagues to optimise business performance

• Engage in ad-hoc project work to drive efficiency and enhancement to our routines

Why Join Global Markets Finance in Chester?

• Industry Experience – Practically apply accounting skillsets within a dynamic industry and fast paced environment.

• Market Insight – Develop an understanding of the structure of global markets and their impact on our daily trading flows.

• Data Driven Approach - Learn to develop with Emerging Technology tools that provide cutting edge insight into the data that drives our business.

• Professional Network – Exposure to senior leaders across the organisation allowing associates to build profile and a network of key contacts.

• Progression & Promotion – High focus on talented employees with a tailored approach to ensure every individual is given opportunities to progress their career.

• Internal Mobility – High levels of engagement with multiple groups and a excellent track record in placing employees into roles across our global organisation.

• Supportive Learning Environment - Role specific learning and development opportunities to ensure associates are agile and develop a highly transferrable skillset.

• Culture of Openness and Integrity – Open and transparent discussion at all levels of key matters as they arise.

• Corporate Social Responsibility – A culture of caring with opportunities to volunteer our time and skills for the benefit of our local community.

What we are looking for:

• A genuine interest in our business and intellectual curiosity

• A passion for serving our clients and the communities in which we work

• Personal integrity and accountability, ability to review, debate and challenge processes

• Proactive and excellent attention to detail, with excellent organisational skills to effectively manage competing deadlines and pro-active management escalation

• Ability to bring your authentic self to work every day

• Respect for our core values; deliver together, act responsibly, realize the power of our people and trust the team

Skills that will help:

• 2:1 from a UK University (or equivalent)

• Qualified/part qualified accountant (ACCA, ACA, CIMA or equivalent)

• Rich and varied experiences from a range of backgrounds

• Advanced Excel skills

• Understands and applies knowledge of financial concepts, principles, products, and other relevant financial information

It is not necessary for new recruits to have worked in financial services previously as industry specific knowledge can be learned on the job. In addition, you will attend a structured learning programme which provides insight into the financial products we trade and the markets in which we operate.

All new hires will also undertake a formal on-boarding programme with a focus on navigating our organisation and ongoing support to ensure a smooth transition into the working environment of our firm.

UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description:

Job Title:Senior Data Analyst- Data Management (Treasury Products)

Assistant Vice President

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities:

• Managing a portfolio of BAU and Initiative project work specific to the enterprise’s Authorized Data Source – serving many LOBs as well as critical risk & loss mitigation functions – engaging to ensure project scope, objectives, requirements, and deliverables are met

• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set

• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship

• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform

• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Required Skills & Experience:

• Bachelor's Degree (Accounting, Finance, Information Systems Management & Technology, Computer Science etc.)

• Proven experience from the Financial Services industry with knowledge of database structures, data sourcing, data warehousing finance and accounting concepts

• Extensive experience performing data analysis with demonstrated ability to research, understand and drive data solutions

• Basic to advanced SQL experience and understanding of relational databases

• Advanced Microsoft Office suite software skills (Excel, Access, Word, SharePoint, One Note)

• Significant experience in data/risk assessments and remediation efforts

Desired Skills & Experience:

• Experience with Data Management, data warehousing and large data concepts and tools

• Experience with Oracle, SQL Server, Alteryx, Teradata, DB2, Netezza, Hadoop, SAP eLedger, Rally, Visio, ETL tools and Data Management tools

• Knowledge of Global Technology, Enterprise Data Management & Enterprise Data Architecture programs, strategies and standards

• Finance, Regulatory Reporting and/or Treasury experience

• Banking Product Knowledge

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Responsibilities:

• As a member of the GFICCO Risk team are trusted advisors to GFICCO functions and leadership by providing independent oversight and assessment of their risk environment. It is our role to strengthen the control environment, improve control culture & practices embedding a robust risk culture across the organisation. We aim to create open channels of communication with GFICCO teams to maintain trust and promote transparency in reporting root cause of issues and escalations.
• Close interaction and engagement with GFICCO functional leadership to provide guidance on identified risk and control issues, escalation triage, formal capture of audit issues & operational events and development of associated remediation plans
• Coordinate, oversee and manage input and engagement for regulatory exams, corporate audits and target risk assessments impacting GFICCO functions & processes and associated remediation of findings, including Matters Requiring Attention/Immediate Attention (MRA/MRIA)
• Develop and maintain Single Process Inventory (SPI) framework, ensure adherence to process management standard requirements including metric performance oversight
• Collaborate and debate with Audit, Compliance & Operational Risk partners on findings and emerging themes
• Ensure compliance with critical deadlines for risk identification, escalation, and remediation

Skills

• Highly motivated individuals who can help the firm and its clients facilitate business whilst focussing on responsible growth. Our teammates come from various academic and professional backgrounds and display the following qualities and attributes:
• Excellent communication skills (both written and verbal) to be able to drive and influence risk-based decisions
• Excellent people/stakeholder management skills at all levels of seniority
• Strong analytical skills, attention to detail and objective problem solver
• Ability to work independently and be results driven whilst being a strong team player
• Organized and able to present issues effectively and with impact
• Strong multitasking abilities, proactive approach to successfully comply with multiple deadlines and initiatives globally
• Knowledgeable in Global Markets products or support functions and operational risk preferred
• Proven track record of improving processes and demonstrating successful teamwork
• Commitment to challenging the status quo and promoting positive change across all levels of the organisation
• Experience in quickly understanding situations and asking the right questions to drive resolutions – is a continuous learner
• Positive and motivated to perform in a diverse environment where the type of work will regularly change

Additional skills

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.