Inline Quality Assurance Professional jobs at Bank Of America in United Kingdom, Chester

Role Description:

Group (TRCG). TRCG is a post-process quality assurance function that validates the completeness, accuracy, and timeliness of G20 transaction reports and related obligations. The team’s main responsibility is to act as Report Preparers for 41 transaction reports including CFTC and SEC reports in USA, EMIR, SFTR and MiFID reports in UK and Europe, and reports for regulators in Canada, Switzerland, Hong Kong, Singapore, Australia, Japan, and South Korea. For each of these reports, the processing and submission is a fully automated activity performed in real-time; TRCG operates a risk-based control framework to ensure the integrity of the process and submitted data.

The role is based in the Submission Control function, which is primarily focused on remediating exceptions received from trade repositories that provide the bank’s transaction reports to regulatory bodies globally.

Key Responsibilities:

• You will monitor and resolve pre- and post-submission transaction reporting for the EMIR / UKEMIR jurisdictions.
• You will investigate issues and carry out root cause analysis; escalate regulatory breaches to senior management as required.
• You will partner with key stakeholders within TRCG and across the organisation (including Front Office, Technology and Compliance) to resolve issues.
• You will define remediation requirements and manage the remediation effort through to resolution.
• You will produce and disseminate function-related MI as required and provide insightful commentary and analysis.
• You will conduct data analysis to assist in responding to internal, client and regulator enquiries.
• You will participate in Change Management and business readiness activities to implement internal and external changes affecting transaction reporting.
• You will drive the continuous improvement of processes and controls through Operational Excellence to bring reporting in line with non-financial regulatory reporting (NFRR) global standards.

What we are looking for:

• Experience of working in Banking Middle Office, Operations or other relevant functions will be ideal.
• You will have an Operational Excellence and process enhancement mindset.
• You will have strong communication skills acrosscross-functional stakeholders at varying levels of seniority.
• You will have the ability to conduct and review meaningful analysis on large data sets and providing insightful commentary.
• You will have some experience of managing or leading a team.

Skills that will help:

• An understanding of the regulatory trade and transaction reporting landscape will be a plus.
• Experience with EMIR / UKEMIR would be an advantage.
• Familiarity with key products covered by regulatory reporting obligations (FX, Credit, Rates, Equities, Futures & Options) would be an advantage.
• Proficient in MS Office, including Excel (VB advantageous) and PowerPoint will be a plus.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

This job is responsible for defining, providing and overseeing analytical processes for highly complex regulatory reporting for one or more operations product teams. Key responsibilities include managing complex projects and workstreams involving systems enhancements, process improvements, products and services. Job expectations include serving as a subject matter expert to other teammates and handling highly complex issues that require management and coordination across multiple stakeholders.

Responsibilities:

• Maintains a good understanding of Transaction Reporting BAU health, Remediation and Change Projects and is able to track this at Enterprise, Legal Entity and Jurisdiction level.
• Summarises the above for senior audiences at an appropriate level of detail and consistency across multiple governance forums globally.
• Understands the responsibilities of NTCR, Technology, GCOR and Line of Business in delivering transaction reporting excellence for the enterprise
• Defines and executes control practices, including compliance with all regulatory and policy requirements, including data quality standards
• Manages and maintains all TRCG related Management Information and supports Process Management requirements.
• Collaborates with technology teams to maintain and update internal control systems as required, providing business requirements and executing Acceptance testing
• Ensures that key risks, performance indicators, and desktop procedures are fully documented, in line with enterprise standards, reviewed on a regular basis and challenged and escalated where necessary
• Responds to inquiries from regulatory agencies and internal control partners (e.g., Audit and Compliance), and provides reporting, as needed
• Establishes credible, collaborative and influential relationships with key senior stakeholders, including FLU and Front Office partners
• Identifies and tracks errors, breaches, data issues and control enhancements that impact the respective reports as required
• Provides independent review of transaction reporting breaches ensuring minimum standards are applied rigorously
• Coordinates the partnership with upstream report owners and data providers to ensure compliance with Enterprise regulatory Reporting Policy
• Collaborates with Non-Financial regulatory Reporting and Technology teams to review and maintain data dictionaries for completeness of business requirements

What we are looking for:

• You will have exposure to the regulatory trade and transaction reporting landscape.
• You will have experience in managing and communicating with cross-functional senior stakeholders.
• You will have experience in producing and tracking MI reports.
• You will have experience in a risk and control environment, ideally within Banking, Middle office, or Operations.

Skills that will help (optional):

• Being able to balance competing priorities and quickly change direction would be beneficial.
• Having intellectual curiosity and continually learning would be beneficial.
• Having the ability to anticipate risks and issues and identifying solutions would be beneficial.
• Experience of having worked with workflow management tools (e.g. JIRA) would be beneficial.
• Moderate to advanced skills in desktop products (Excel, Powerpoint etc)
• Comfortable with data analysis
• Having an enquiring mindset

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

This job is responsible for defining, providing and overseeing analytical processes for highly complex regulatory reporting for one or more operations product teams. Key responsibilities include managing complex projects and workstreams involving systems enhancements, process improvements, products and services. Job expectations include serving as a subject matter expert to other teammates and handling highly complex issues that require management and coordination across multiple stakeholders.

Responsibilities:

• Defines and executes control practices, including compliance with all regulatory and policy requirements, including data quality standards
• Ensures that key risks, performance indicators, and desktop procedures are fully documented, in line with enterprise standards, reviewed on a regular basis and challenged and escalated where necessary
• Identifies, tracks, and remediates errors, breaches, data issues and control enhancements that impact the respective reports
• Coordinates the partnership with upstream process owners and data providers to improve data quality of regulatory reports, and with Non Financial Regulatory Reporting Interpretation and Technology teams to review and maintain data dictionaries for completeness of business requirements and ensure completeness of all operational and reporting requirements.
• Executing test plans, scenarios, scripts and procedures, system modifications to prepare for implementation as well as booking test trades in applicable UAT trading systems.
• Responsible for ensuring delivery of trusted, timely and secure information to key regulators and Central Banks globally.
• Lead Regulatory change projects, and support Remediation Testing requirements.
• Establish credible, collaborative, and influential relationships with key stakeholders across Operations, Technology, Front Office, and Compliance.
• Be the main contact for respective regulatory inquiries.
• Partner with the technology team in assisting providing requirements.

What we are looking for:

• You’ll have the ability to manipulate data sets in Excel.
• You will be an effective communicator, both written and verbally.
• You will have experience of stakeholder management across multiple lines of business.
• You will possess an analytical mindset.

Skills that will help (optional):

• Regulatory knowledge will be an advantage
• Banking or Financial Services experience will be an advantage.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

The function is responsible for being the first point of contact for Treasury clients submitting implementation of treasury, cash management, card, merchant and depository product requests via email channel, and phone. Key responsibilities include handling end-to-end processing for moderately complex implementations and ensuring engagement of internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) as appropriate.

Responsibilities:

• Reviews standard and common Treasury product packages for clients.
• Responds to Inline Quality Assurance requests received by email and questions from internal partners.
• Conducts research using various bank systems to enable response to ILQA related questions and inquiries.
• You will complete Quality Assurance Checks on Treasury Products and Services.
• You will provide structured feedback and supporting information to associates in real-time.
• You will support the reviews of errors, to identify key themes and develop coaching and training sessions to improve performance.
• You will partner with colleagues across the department to implement required changes to procedures and processes to mitigate risk.

What we are looking for:

• You will be a highly organised individual who can manage multiple requests.
• You will have an excellent attention to detail.
• You will have the ability to analyse and work with data to determine underlying issues.
• You will have the ability to work in a fast-paced and high-volume environment.
• You will have experience in a client or customer servicing role.
• You will have excellent written and oral communication skills.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

Group (TRCG). TRCG is a post-process quality assurance function that validates the completeness, accuracy, and timeliness of G20 transaction reports and related obligations. The team’s main responsibility is to act as Report Preparers for 41 transaction reports including CFTC and SEC reports in USA, EMIR, SFTR and MiFID reports in UK and Europe, and reports for regulators in Canada, Switzerland, Hong Kong, Singapore, Australia, Japan, and South Korea. For each of these reports, the processing and submission is a fully automated activity performed in real-time; TRCG operates a risk-based control framework to ensure the integrity of the process and submitted data.

The role is based in the Submission Control function, which is primarily focused on remediating exceptions received from trade repositories that provide the bank’s transaction reports to regulatory bodies globally.

Key Responsibilities:

• You will monitor and resolve pre- and post-submission transaction reporting for the EMIR / UKEMIR jurisdictions.
• You will investigate issues and carry out root cause analysis; escalate regulatory breaches to senior management as required.
• You will partner with key stakeholders within TRCG and across the organisation (including Front Office, Technology and Compliance) to resolve issues.
• You will define remediation requirements and manage the remediation effort through to resolution.
• You will produce and disseminate function-related MI as required and provide insightful commentary and analysis.
• You will conduct data analysis to assist in responding to internal, client and regulator enquiries.
• You will participate in Change Management and business readiness activities to implement internal and external changes affecting transaction reporting.
• You will drive the continuous improvement of processes and controls through Operational Excellence to bring reporting in line with non-financial regulatory reporting (NFRR) global standards.

What we are looking for:

• Experience of working in Banking Middle Office, Operations or other relevant functions will be ideal.
• You will have an Operational Excellence and process enhancement mindset.
• You will have strong communication skills acrosscross-functional stakeholders at varying levels of seniority.
• You will have the ability to conduct and review meaningful analysis on large data sets and providing insightful commentary.
• You will have some experience of managing or leading a team.

Skills that will help:

• An understanding of the regulatory trade and transaction reporting landscape will be a plus.
• Experience with EMIR / UKEMIR would be an advantage.
• Familiarity with key products covered by regulatory reporting obligations (FX, Credit, Rates, Equities, Futures & Options) would be an advantage.
• Proficient in MS Office, including Excel (VB advantageous) and PowerPoint will be a plus.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Responsibilities:

• You will analyse regulatory communications and updates to understand the day-to-day impact on transaction reporting.
• You will work with subject matter expertise to understand and concisely document requirements focusing on the practical application of regulatory text as it pertains the Bank's trading activity.
• You will identify process and system changes and timelines required to implement regulatory changes.
• You will manage stakeholders across Front Office, Technology, Compliance, and Transaction Reporting Operations teams to ensure regulatory reporting deliverables are implemented accurately and follow internal best practices.
• You will support teams in the QA, testing, and delivery of change, including the remediation of issues identified.
• You will deal with any escalation in a timely manner, with the ability to communicate up to C-suite stakeholders.

What we are looking for:

• You will have demonstrable evidence of stakeholder management across all levels, including senior management.
• You will have the ability to handle diverse workloads and tight schedules, prioritising work when appropriate.
• You will have previous experience analysing large data sets, ideally with Excel or Power query.
• You will possess an analytical mindset, being able to translate complex issues into practical plans.

Skills that will help (optional):

• Previous experience in financial services or investment banking would be an advantage but isn’t a necessity
• Strong working knowledge of one or more of the key global transaction reporting jurisdictions would be a plus ( EMIR, MIFID/MIFIR, SFTR, Dodd Frank, ASIC, MAS, HKTR, and JFSA)

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Responsibilities:

• Delivering exception management, remediation, governance, and metrics for the banks Global Combined Good to Trade (CGTT) reporting and adherence requirements.
• Regularly connecting with DMO, A&D, Onboarding, ADQ, GTT Team, Sales & Trading, Compliance and COOs to ensure the timely remediation of exceptions.
• Review and remove false positives and streamline the flow of the remaining true exceptions.
• Raise ideas to reduce exceptions by streamlining processes.
• Log, monitor and answer queries from stakeholders.
• Monitor and track open exceptions through to resolution.
• Production and distribution of metrics on exceptions.
• Project ownership – Owning both short- & long-term projects in relation to new regulations.
• Work with TRCG Submission Control to back report masked counterparties and missing LEI’s.
• Commitment to challenging the status quo and promoting positive change.

What we are looking for:

• You will have the ability to manage your own workload and meet tight deadlines.
• You will have data analysis experience & can reconcile large data sets.
• You will have excellent attention to detail.
• You will possess an analytical mind-set.

Skills that will help (optional):

• Prior experience with Microsoft Excel will be a plus.
• Project Management Experience will be a plus.
• Working knowledge of regulations (CFTC / EMIR / MiFID / ASIC / SFTR) will be a plus.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.