Senior Fulfilment Specialist jobs at Bank Of America in Ireland, Dublin

Role Description:

Whether you’re already working within Treasury Management or have had exposure to electronic operational cash management - if you’re a client professional looking to develop a career in banking then we’d love to hear from you. We’re particularly interested in those with stakeholder management skills and who are used to working in a fast-paced environment.

Responsibilities:

• Project managing the implementation of treasury solutions with new and existing clients to Bank of America - covering core product solutions / service offerings

• Working in partnership with the client to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines

• Coordinating with internal Business Partners as necessary

• Attending conference calls where specific cash management and client knowledge will assist with the execution of the solution

• Providing support and guidance to Sales Officers where required/requested during the sales process

• You will have an extensive number of years experience within a project management role

• Being able to demonstrate extensive experience with client facing roles, both orally and written, preferably within a similar client servicing function.

• Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure

• Experience in Treasury Management products

• Project management/process coordination experience concentrating on cash management solutions for corporate organisations, including exposure to elements such as electronic payments, SWIFT messaging, BACS, CHAPS, Foreign Exchange (FX) and Money Markets (MM)

Skills that will help:

• Self motivating, flexible, and able to work independent of direct supervision

• Problem solving/analytical and organizational skills

• General PC, Windows and Excel Knowledge

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work, TaxSaver tickets etc.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Ability to donate to charities of your choice and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Corporate Title: Up to VP

Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin’s premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy.

Responsibilities:

• You will have proven experience in drafting communications and presentation materials intended for senior audiences
• You will have experience in a Risk, Compliance or Audit Environment
• You will perform independent risk assessments based on key risk and environmental risk.
• You will present findings and opinions to senior management
• You will assist the Line of Business with development or enhancement of control policies and procedures
• You will understand root cause, make recommendations for improvements to operational processes and facilitate any changes.
• You will collate SPI control documentation from the Line of Business throughout the year, as process/controls/staffing changes occur.

What we are looking for:

• You will have good organizational, planning, communication, and presentation skills with attention to detail.
• You will have excellent project management skills.
• You will be a self-starter with the ability to influence, build trusted relationships, deal constructively with conflict, and adapt to a fast-paced environment involving multiple and simultaneous deliverables
• You will be Self-motivated and able to work unsupervised. You will be able to manage own time and know when to escalate
• You will have the ability to work under pressure in a team environment

Additional Skills:

• Broad exposure to the front to back processes across Global Markets Operations an advantage.
• Proven experience in drafting communications and presentation materials intended for senior audiences is essential.

Ireland

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
• Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
• Use of a flex fund to use towards benefits
• Access to free counselling through an Employee Assistance Programme and virtual GP services
• Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Corporate Title: VP

Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin’s premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy.

Responsibilities:

• Lead team to ensure complete and accurate daily Client Money reconciliations required under EMEA regulation, across different approaches to client money lock up.
• Coordinate triage of technology and other events under tight timeframes ensuring adherence internal guidelines.
• Communicating complex information in a concise manner to senior managers, often in high pressure circumstance.
• Assist in the review and improvement of processes.
• Prepare management information for senior management and interested business groups.

What we are looking for:

• Proven track record of multitasking and working to tight daily deadlines is essential.
• Leadership skills and driving solutions to problems.
• Excellent communications skills, stakeholder management, and ability to influence others.
• Ability to work under pressure in a fast-paced team environment.
• Critical thinking - an ability to understand complex processes, identify process risks and improvement opportunities.
• Self-motivated and able to work unsupervised.
• Candidate will be able to manage own time, coordinate team activities, and know when to escalate.
• Working knowledge of Excel and ability to perform analytical reviews is important.
• A working knowledge of the Client Assets rules would be beneficial but is not a requisite for a role. All appropriate training will be provided.
  

Additional Skills:

• Active Listening
• Attention to Detail
• Client Management
• Prioritization
• Adaptability
• Critical Thinking
• Innovative Thinking
• Relationship Building

Ireland

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
• Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
• Use of a flex fund to use towards benefits
• Access to free counselling through an Employee Assistance Programme and virtual GP services
• Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description:

Job Description:

We provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.

JobDescription/Accountabilities:

• Lead and execute CDD remediation activities aligned with regulatory standards and internal policies for clients under a new or enhanced banking license.
• Manage and track progress across multiple workstreams, ensuring timely and quality completion of remediation deliverables.
• Develop and maintain project documentation including remediation plans, dashboards, trackers, and reporting packs. Provide regular updates on project status, risks, and issues.
• Utilize various independent online sources to obtain requisite information to suffice the UK/Ireland CDD requirements;
• Understand the client risk assessment and be able to apply the appropriate level of due diligence to the client;
• Achieve exceptional quality of AML analysis via information / documentation review and accurate data entry
• Work closely with the Credit, Operations, Sales and Trading desks and potentially interact directly with clients as required
• Conduct client outreach via both emails and phone calls
• Liaise with Regional counterparts to consolidate requirements to avoid multiple touchpoints during client outreach
• Liaise with various business partners to provide prompt and accurate responses to inquiries regarding CDD requirements, obtain KYC information, and escalate, when necessary;
• Identify process improvements and control enhancements based on findings during the remediation.

Job Requirements

• Minimum 8 years of experience in CDD/KYC within banking, financial services, or consulting environments.
• Strong track record in managing or supporting remediation projects, preferably involving CDD/KYC book of records remediation projects
• Has a solid understanding of the client onboarding end to end process including the new global regulatory framework, credit, legal, AML/KYC, FATCA, CRS, MIFID and the role of various stakeholders involved
• Proven experience coordinating across cross-functional teams and managing multiple priorities under tight deadlines.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Good team player as well as be able to work independently
• Self-motivated and goal-oriented with the ability to develop tactical solutions to project and or day-to-day problems;
• Strong communication skills both verbally and written;
• Proficient in Microsoft Office applications, including EXCEL, WORD and POWERPOINT
• Familiar with the Investment Banking operating environment
• Project management certification (e.g., PMP, Prince2) is desired but not a must

Our Total Rewards Package

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

As a Digital Lead Generation Specialist, you will play a key role in driving B2B lead generation across the European market. You’ll be responsible for planning, executing, and optimizing paid media campaigns across platforms such as Google Ads, social media, and YouTube. Working closely with sales stakeholders, you’ll ensure marketing efforts are aligned with business goals, delivering measurable results in a regulated environment. This role combines strategic campaign management with hands-on execution to support pipeline growth and customer acquisition.

Key accountabilities:

• Plan, execute, and optimise lead generation campaigns across Google Ads, all social media channels

• Develop and test creative assets and messaging in collaboration with marketing colleagues

• Analyse campaign performance using Google Analytics, Google Ads, and other tools to drive continuous improvement.

• Track and report on key metrics such as CPL, CTR, conversion rates, and ROI.

• Manage campaign budgets and ensure efficient allocation of spend across channels.

• Build and maintain strong relationships with sales stakeholders to align marketing efforts with pipeline goals.

• Provide actionable insights and regular updates to key stakeholders (sales, GTM teams) to support lead follow-up and conversion.

• Stay up to date with digital marketing trends, platform updates, and best practices.
  

Skills & experience required:

• 5 to 8 years of experience in digital marketing with a strong focus on lead generation.

• Hands-on experience with Google Ads, LinkedIn Ads, Meta Ads, and YouTube campaigns.

• Proficiency in Google Analytics, Google Tag Manager, and other data analysis tools.

• Strong analytical mindset with the ability to interpret data and translate it into actionable strategies.

• Excellent verbal and written communication skills Ability to manage multiple projects and stakeholders in a fast-paced environment.

• Agency management

• Strong presentation skills and ability to influence

• Bachelor's degree, or equivalent work experience

• Thorough knowledge of marketing and sales strategies

• Advanced knowledge of advertising/promotion and new business development

• Strong analytical and research skills

Additional information:

• The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

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