Fp & Manager Global Field Services jobs at Applied Materials

What We Offer

Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

Ensures that all phases of project, program and/or process development are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate to global sites in account.

Strong analytical and program solving skills, excellent communication and interpersonal skills, proficiency in data analysis tools and software.

Perform BKM’s assisted and uses knowledge management systems. Follows all IP guidelines.

Functional Knowledge

• Regarded as the technical expert in their field.
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function.

Data Analysis

• Analyze data to identify trends, issues and opportunities
• Create reports, dashboards and visualizations to help stakeholders understand business performance
• Communicate findings & recommendations to stakeholders and other departments
• Propose solutions to improve business processes and operations

Business Expertise

• Anticipates business and regulatory issues; recommends product, process, or service improvements.

Leadership

• Leads projects with notable risk and complexity; develops and/or supports the strategy for project execution.

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines.

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections, and persuades internal and external stakeholders (middle / senior levels), to adopt a different point of view.
• Negotiates with middle / senior management and customers to influence decisions.

Qualifications

• Education: Bachelor’s Degree
• Technical Skills: Proficient in Microsoft Office (PowerPoint, Excel, Outlook, SharePoint),Data Visualization tools (Tableau, PowerBI)
• Certifications:PMI, Six Sigma
• Languages: English
• Years of Experience: 5 – 7 years of project management
• Work Experience: 7 – 10 years of semiconductor industry expertise

Role Responsibilities:

• Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment

• Use digital analytics for troubleshooting

• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]

• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)

• Coordinate and communicate directly with customers

• Fulfill additional duties, as assigned

Minimum Qualifications:

• Completion of an Associate degree, military technical training, field service experience, or trade certification

• 1–2 years of work experience in customer/field service support, or a related technical field

• Ability to read and interpret electrical and mechanical schematics

• Experience diagnosing and resolving basic technical challenges

• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics

• Familiarity with hand tools and their appropriate usage, including digital multimeters

• Effective written and verbal communication skills

• Basic knowledge of Microsoft Excel, Word, and PowerPoint

• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.

• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Preferred Qualifications:

• 2–4 years of work experience in customer/field service support, or a related technical field

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Key Responsibilities

• Develops, aligns and implements commodity strategies.
• Negotiates and manages the maintenance of agreements with suppliers that provide the structure for all business relationships between Applied Materials and the supply base.
• Engages with the PLC process to ensure alignment with the commodity strategies.
• Directs new supplier introduction and/or disengagement requirements to/from the Applied Materials supply base.
• Drives resolution to systemic supply chain issues affecting quality, cost, delivery or lead-time, which may include engagement with sub-tiers in the supply chain.
• Develops and presents high level cost reduction opportunities.

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field.

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view.

Key Responsibilities

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

Key Responsibilities

• Develops complex scope business & marketing plans, assesses market penetration and product positioning to drive competitive advantage, revenue and market share
• Recommends investment decisions for new product development
• Conducts complex competitive analysis for specific products or product lines. Drives Red Team Analysis
• Assists with complex pricing strategies to build and protect a leadership position in market share while enhancing profit margins and developing marketing tools for successful product introductions
• Partners with Engineering, Manufacturing and Sales to develop new products and enhance existing products as well as communicate critical market needs and time requirements
• Understands technical and business environments. Assists with the development of strategies to meet business objectives
• Supports the Field to ensure synergistic account approaches and optimization of all opportunities for account partnership and penetration
• Manages release of complex products through the end of their product life cycle

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Description

In this role you will serve as the interface between organizations within Global Operations, spearheading digital product development initiatives that help better align supply and demand on an ongoing basis. You will work at the intersection of software development, AI/ML, and operations strategy and your products/vision will utilize the latest advances within each to help guide decision making at all levels.

If you’re passionate about leveraging data and software to transform how operations deliver impact, you’ll fit right in.

Responsibilities

• Define product vision to improve manufacturing and supply chain agility, optimize factory planning, and serve as an input into strategic decisions.
• Understand business problems related to manufacturing operations; identify and represent user needs by actively defining and aligning product requirements with stakeholder teams.
• Create product roadmaps that outline product feature unlock timelines and become the single point of contact for the product who can communicate effectively with cross-functional teams on a regular cadence.
• Craft clear investment cases to ensure funding to make your vision/roadmap a reality.
• Own the delivery of the overall technical and/or workflow solution through constructive working relationships with partner teams.
• Manage product lifecycle end-to-end by including requirements, algo/SW development, testing and pilot phases.
• Manage internal and external partnerships related to technology, strategy, and operations.

Desired Qualifications

• 7-12 years of experience in operations, supply chain, manufacturing, or product management.
• Bachelor’s degree in computer science, industrial engineering, supply chain management, or equivalent; Master’s degree or MBA a plus.
• Strong critical thinking skills, the ability to influence and communicate effectively within a cross-functional community.
• Excel at defining clear product requirements, building and managing roadmaps, and driving the full product lifecycle from concept through pilot and scale.
• Comfortable working with data tools, software development teams, and workflow automation; experience with digital-operations initiatives a plus.
• Self-motivated individual who can drive progress towards broad objectives without close supervision
• Previous experience developing software or business intelligence tools in a user-centric agile environment.
• Viewed as an evangelist for new ideas with strong written and verbal communication skills.
• Preferred (primary) location is in Austin. Secondary location is Santa Clara, CA
• Up to 25% travel,

Key Responsibilities

• Aligns and implements commodity strategies.
• Manages the maintenance of agreements with suppliers that provide the structure for all business relationships between Applied Materials and the supply base.
• Engages with the PLC and/or Refurb Funnel processes to ensure alignment with the commodity strategies.
• Develops refurb supply chain solutions
• Engages new supplier introduction and/or disengagement requirements to/from the Applied Materials supply base.
• Support resolution to systemic supply chain issues affecting quality, cost, delivery or lead-time.

Minimum Requirements:

• Bachelor’s degree in Engineering, Chemistry, Physics, Mathematics, or a related technical field.
• 3–7 years in supplier management, procurement, or supply chain roles—preferably in the semiconductor or equipment manufacturing industry.
• Strong analytical and negotiation skills.
• Ability to manage complex supply chains and spare parts processes.
• Comfortable with legal agreements, pricing structures, and supplier contracts.