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Technical Support Advisor - Spanish Language jobs at Apple
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310 jobs found
09.09.2025
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Apple IT-Technical Specialist United States, West Virginia
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You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled,...
Description:
- You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You should also be proficient in the local language, both written and spoken (sign language supported).
- You can:
- Demonstrate technical expertise of Apple products and services.
- Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
- Navigate customer service issues with care and strong interpersonal skills.
- Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
- Work in a fast-paced environment and balance multiple tasks at the same time.
- Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
- Be trusted with sensitive or confidential information, keeping with Apple’s core values.
- Be curious and open to learning from others and helping each other grow.
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09.09.2025
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Apple Software Engineer Technical Operations & Site Reliability Co... United States, West Virginia
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Experience in using AI and Large Language Models (LLMs) to enhance operational efficiency through tasks such as model training, optimisation (including areas like Model Context Protocol or similar methods), and...
Description:
- Experience in using AI and Large Language Models (LLMs) to enhance operational efficiency through tasks such as model training, optimisation (including areas like Model Context Protocol or similar methods), and designing effective model utilities.
- Understanding of standard networking protocols and components such as: HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing.
- Experience in Java, JEE, REST, Swift/Objective C, database schema design and data access technologies.
- Experience in driving operations teams for large scale mission critical applications working in a 24x7 operations across multiple locations and geographies.
- Experience in interpreting data from systems like Hubble, ExtraHop, Splunk and other monitoring tools along with hands on experience of production monitoring systems, log analysis, troubleshooting, support dashboards and proficiency in scripting languages and automation tools.
- Excellent interpersonal skills. Proactive, with a strong sense of personal ownership.
- Bachelor’s degree in Engineering or equivalent.
- Experience in strategising and achieving operational excellence in global distributed systems.
- Fundamental understanding of distributed systems including: Micro services, Messaging Brokers and Versioning.
- Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC and Signals.
- Excellent organisational and documentation skills.
- Worried that you don’t quite tick all the above boxes? If you are excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply anyway. You may very well be the right candidate.
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09.09.2025
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Apple Product Manager Conversational Support United States, West Virginia
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Own customer-facing conversational experiences across web, Messages, voice, and Apple Support app. Make decisions with a customer-first mindset. Engage with business partners to drive alignment and a shared understanding. Lead...
Description:
- Own customer-facing conversational experiences across web, Messages, voice, and Apple Support app
- Make decisions with a customer-first mindset
- Engage with business partners to drive alignment and a shared understanding
- Lead teams to deliver complex, large scale projects on time
- Prepare and present proposals and demos to stakeholders and peers
- Tackle ambiguity with curiosity and address gaps that show up at each stage of the product lifecycle
- Create visual frameworks to communicate complex work
- Actively contribute forward-looking ideas and participate in roadmap planning
- Bachelors degree and 6 years of experience launching cross-functional software development products, or 3 years and a Master's degree
- Experience creating products or tools reliant on large language models (LLM)
- Experience specifying and analyzing performance data to demonstrate impact and identify gaps and opportunities
- Experience partnering with product designers and user researchers to create intuitive and easy-to-use interfaces
- Familiarity with the technical basics of complex conversational systems, including core LLM concepts (RAG, fine-tuning, prompt engineering) and limitations, conversational capabilities (intent recognition, entity extraction), and technical elements (API integrations, JSON)
- Demonstrated focus on customer and consumer experience
- Bachelors degree and 8 years of experience launching cross-functional software development products, or 6 years and a Master's degree
- Experience with conversation design, UX design
- Experience with internal platform tools and products
- Familiarity with customer support systems
- Seeks to build strong relationships beyond your working team
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09.09.2025
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Apple MO-Technical Specialist United States, West Virginia
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You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled,...
Description:
- You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You should also be proficient in the local language, both written and spoken.
- You can:
- Demonstrate technical expertise of Apple products and services.
- Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
- Navigate customer service issues with care and strong interpersonal skills.
- Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
- Work in a fast-paced environment and balance multiple tasks at the same time.
- Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
- Be trusted with sensitive or confidential information, keeping with Apple’s core values.
- Be curious and open to learning from others and helping each other grow.
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These jobs might be a good fit
09.09.2025
A
Apple AMP Technical SAP Compliance Manager United States, West Virginia
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9+ years of Project Management relevant experience. BS degree required or equivalent practical experience within accounting, finance, and general business processes. Hands on skills with SAP architecture, S4 HANA, financial...
Description:
Services and Infrastructure Finance is looking for an experienced project manager to support internal audit policies, compliance procedures, and best practices for SAP and SOX Compliance. This role requires substantial cross-functional interaction with the Engineering, IT, Technical Accounting, Treasury, Tax, Legal, other finance teams to identify and assess risks and controls in business processes
• In this role, you will have the opportunity to work closely with our executive leadership team and play a critical role in ensuring our company's financial and operational integrity• Develop and implement internal audit policies, compliance procedures, and best practices in accordance with industry standards and regulations• Conduct and oversee comprehensive risk assessments to identify potential areas of risk and develop strategies to mitigate them• Monitor and evaluate the effectiveness of internal controls and make recommendations for improvements• Provide regular reports and updates to Services Finance executive leadership on the status of findings, and recommendations• Stay up-to-date on industry trends, regulations, and best practices to ensure the company's practices remain current and effective
- 9+ years of Project Management relevant experience.
- BS degree required or equivalent practical experience within accounting, finance, and general business processes.
- Hands on skills with SAP architecture, S4 HANA, financial and controlling modules
- Familiarity with SAP large data implementations, evaluation of resource/effort
- Participate in special projects and initiatives as assigned by executive leadership
- Understand, develop SOX process flows, narratives, risk and controls including IT dependent ones that affect financial reporting
- Perform and documents SOX walkthroughs and testing in accordance with the Apple Services’ frameworks
- Foster a culture of continuous improvement and innovation across Services Finance
- Mentor, coach, and develop team members to enhance their skills and capabilities
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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08.09.2025
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Apple Technical Recruiter United States, West Virginia
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Partnering with Product Managers and Engineering Managers to understand their teams’ hiring needs and team dynamics. Act as a consultant in hiring processes, HR related matters, compliance, compensation, leveling guidelines,...
Description:
- Partnering with Product Managers and Engineering Managers to understand their teams’ hiring needs and team dynamics.
- Act as a consultant in hiring processes, HR related matters, compliance, compensation, leveling guidelines, etc.
- Identify, engage and secure top versatile candidates (both passive and active).
- Be responsible for attracting and identifying candidates that strive for creativity and understands that every detail matters.
- Develop sourcing strategies and research methods that are successful in attracting viable candidates for each specific requisition.
- Be the search authority for functional areas by understanding functional hiring needs, position specifications and search requirements.
- Work closely with recruiting coordinators to move candidates through the interview process as efficiently and quickly as possible.
- Negotiate potential offers and successfully close candidates.
- Establish relationships with Research/Sourcing, Recruiting Systems, HR Business Partners and HR Records teams during the recruiting process.
- Provide excellent customer service to our hiring teams and ensure a seamless candidate experience for all potential candidates.
- Must have the ability to change gears on short notice and adapt to constantly evolving environments.
- Proven experience in partnering optimally with all types of teams and levels of professionals.
- Background in using innovative research & sourcing methods.
- BA/BS Degree and 3+ years of engineering recruiting experience (or in lieu of degree, 5+ years of engineering recruiting experience)
- Full life-cycle recruiting experience in a fast-pace, high volume environment.
- Recruiting experience should include hiring for Engineering Project Managers, Software Engineers, Sales and more.
- Proven background in using innovative research & sourcing methods to hire for niche areas and ‘hard to fill’ roles.
- Attention to detail is mandatory and must demonstrate meticulous organization skills.
- Must have the ability to change gears on short notice and adapt to fast changing environments.
- Solid experience in partnering effectively with all types of teams and levels of professionals.
- Exceptional closing and negotiation skills are required.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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08.09.2025
A
Apple Apple Channel Store Advisor United States, West Virginia
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Typically requires a minimum of 1-2 years of related experience. Passion for helping customers and partners understand how Apple technology can enrich lives. Curiosity for continuous learning and eagerness to...
Description:
In this position, your work schedule will be based on business needs and will require you to work
In this role, you will:
- Typically requires a minimum of 1-2 years of related experience.
- Passion for helping customers and partners understand how Apple technology can enrich lives.
- Curiosity for continuous learning and eagerness to share knowledge with others.
- Outstanding customer focus.
- Excellent communication skills.
- Ability to educate and inspire others.
- Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
- High level of integrity, trust, and accountability.
- Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
- Effective time management including ability to multitask, organize, and prioritize tasks.
- Ambition for driving sales results and recommending Apple solutions is desirable.
- Background in direct sales or solution-based selling is a plus.
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These jobs might be a good fit
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled,...
Description:
- You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You should also be proficient in the local language, both written and spoken (sign language supported).
- You can:
- Demonstrate technical expertise of Apple products and services.
- Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
- Navigate customer service issues with care and strong interpersonal skills.
- Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
- Work in a fast-paced environment and balance multiple tasks at the same time.
- Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
- Be trusted with sensitive or confidential information, keeping with Apple’s core values.
- Be curious and open to learning from others and helping each other grow.
Show more
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Technical Support Advisor - Spanish Language jobs opportunities, giving you access to the best companies in the field, like Apple. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.