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Customer Relations Admin - Arabic jobs at Apple
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67 jobs found
09.09.2025
A
Apple Customer Relations Admin - Arabic United States, West Virginia
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Fluency in English and Arabic. You are passionate about solving Customer problems and restoring their confidence in Apple. You have strong communication skills, including the ability to actively listen to...
Description:
Manage backend investigations and transactional activities as neededOutreaching to customer to complete AC+ Sales
- Fluency in English and Arabic.
- You are passionate about solving Customer problems and restoring their confidence in Apple.
- You have strong communication skills, including the ability to actively listen to the Customer and be able to negotiate where needed.
- You have excellent organisational/time management skills. You are able to discern priorities from urgencies and have the ability to work under tight deadlines and pressure.
- You have outstanding and consistent follow through until full resolution of Customer issues.
- You are an excellent problem solver and decision maker; you can make good judgments by weighing up the Customer's needs as well as the needs of the business.
- Familiarity with Apple Operating Systems
- You are detailed oriented and analytical, while also being able to look at the bigger picture.
- You are curious and ambitious, and like to think creatively.
- You are target-oriented.
- You can multitask.
- You are flexible and willing to explore additional responsibility, and assist in the execution of new projects.
- You can work autonomously with little supervision.
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08.09.2025
A
Apple Applied Machine Learning Engineer - Customer Feedback United States, West Virginia
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Industry experience with applied machine learning. Industry experience in software engineering, data engineering, or similar. Strong fundamentals in problem solving, algorithm design, and model building. Excellent verbal and written communication...
Description:
You will be responsible for full stack ML development in partnership with others on the team. This includes data generation and curation, creating and influencing ML tooling and infrastructure, driving evaluation efforts, and training or fine-tuning models. You will also be involved in directly integrating ML into internal tools and systems. You will need to rely on your creativity and problem solving to develop scalable, maintainable, and cost-effective solutions. The team values rapid iteration, based on bringing models into reality so stakeholders can play with cutting edge technology and research. To this end you will be engaged with hardware, software, and design teams across Apple; both representing the technology and implementing it into prototypes.
- Industry experience with applied machine learning.
- Industry experience in software engineering, data engineering, or similar.
- Strong fundamentals in problem solving, algorithm design, and model building
- Excellent verbal and written communication and presentation skills
- MS in Computer Science or related experience
- Working knowledge of applied Natural Language Processing.
- Strong hands-on experience in building large scale ML based solutions or in building and scaling distributed systems.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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07.09.2025
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Apple Employee Relations Business Partner United States, West Virginia
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10+ years ER experience. 7+ years experience leading investigation and resolution of sensitive and complicated employee relations issues. Knowledge of local, state, and federal employment law and regulations. Superb communication...
Description:
Apple is looking for an Employee Relations Business Partner who will conduct sophisticated investigations, provide advice and direction regarding employee relations (ER) matters to executives, managers, and employees across the organization. Key objectives for this team include ensuring legal compliance and adherence to Apple policies is met in a consistent, objective and fair fashion. To meet these objectives, this recognized employee relations authority will partner closely with the People partners, management, Employee Relations Leaders, as well as Employment counsel in working sophisticated employee relations cases. • Handle complex investigations (i.e. advanced, high risk/profile, critical impact, numerous parties) • Advise and inform senior leaders/partners (e.g. the business, People, Legal) in investigating and resolving assigned cases • Address executive escalations as assigned • Conduct sophisticated Decision Reviews • Maintain accurate case entry practices • Own/participate in ER projects as assigned • Drive ER activity for business initiatives as assigned • Partner with ER Leaders to provide training and mentoring for ER Business Partners • Participate in calibration dialog to ensure consistency of practices
- 10+ years ER experience
- 7+ years experience leading investigation and resolution of sensitive and complicated employee relations issues
- Knowledge of local, state, and federal employment law and regulations
- Superb communication skills including effective listening, clear and concise writing and presentation
- Consistently exhibits levels of discretion, integrity and confidentiality
- Proven interpersonal skills to negotiate, influence, and resolve issues at all levels in the organization and in collaboration with dynamic partners
- Strong time management and prioritizing ability to balance multiple urgent assignments simultaneously
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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07.09.2025
A
Apple Employee Relations Operations Process Manager United States, West Virginia
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7+ years of deep expertise in employee relations and human resources processes, confident in managing complex legally impacting administration, documentation and data management. Extensive experience in managing processes and related...
Description:
Apple is seeking an experienced Employee Relations (ER) Operations Process Manager with a strong background in managing sensitive ER processes. This role requires expertise in ER process execution, complex documentation, data management, and the ability to meet deadlines with precision and efficiency.In this role, you will be responsible for managing sensitive and complex operational activities related sensitive employee relations processes. You will be the primary point of contact for US process execution and be a partner to the Employee Relations Business Partner (ERBP) and People Business Partner (PBP) teams. You’ll also lead and be a key member of various continuous improvements processes across employee relations.
- 7+ years of deep expertise in employee relations and human resources processes, confident in managing complex legally impacting administration, documentation and data management.
- Extensive experience in managing processes and related legal and regulatory requirements.
- Strong presentation skills and experience with applications such as Keynote or Powerpoint
- Highly analytical with a strong proficiency in Excel reporting.
- Executive reporting skills and the ability to use data to highlight and influence.
- Knowledge of US Employment law and ER Processes.
- Bachelor’s degree or equivalent education.
- Ability to navigate ambiguity in a high-stakes, fast-moving environment with efficiency, discretion, integrity, and confidentiality.
- Ability to foster strong partnerships by actively building trust, promoting open communication, and collaborating effectively to create mutual value and ensure long-term success for all stakeholders.
- Comfortable serving as a key point of contact and providing subject matter expertise to both internal teams and external stakeholders.
- Extraordinary communication and time-management skills with a demonstrated ability to foster positive relationships with people in different disciplines and at different levels.
- Result orientated and comfortable with ambiguity. Navigating and pivoting in an ever-changing environment does not disrupt you and your goals.
- Exceptional organizational skills with a proven ability to prioritize and manage multiple tasks and projects simultaneously.
- Demonstrate exceptional attention to detail across all aspects of work, ensuring accuracy, consistency, and thoroughness in every task.
- Ensure proper documentation, compliance with legal requirements, and maintenance of process and support materials.
- Experience supporting transformation of Employee relations processes, ensuring smooth adoption of new technologies, tools, or workflows.
- Experience leading ER /HR operational projects and working in a People / Employee Relations global team.
- Experience in project management, leading change and implementing solutions.
- Strong knowledge of People-centered technologies such as ServiceNow CRM and WorkDay.
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05.09.2025
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Apple Service Specialist - Retail Customer Care United States, West Virginia
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1-2 years experience in sales or customer service. Ability to solve problems, recommend solutions and drive results with customer focus. Ability to listen and empathise with customer problems. Team Player....
Description:
- 1-2 years experience in sales or customer service
- Ability to solve problems, recommend solutions and drive results with customer focus
- Ability to listen and empathise with customer problems
- Team Player
- Strong organisational skills
- Ability to work and make decisions with minimal supervision
- Drive for results, demonstrates high degree of drive and determination
- Proven customer service success
- Ability to work in cross-functional teams
- Exhibit composure under pressure
- Independent thinkers with a passion for self-owned career development
- Ability to maintain a positive attitude in a rapidly changing work environment
- Flexibility to work rotating shifts, including weekends and public holidays
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04.09.2025
A
Apple Employee Relations Operations Process Manager United States, West Virginia
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7+ years of deep expertise in employee relations and human resources processes, confident in managing complex legally impacting administration, documentation and data management. Extensive experience in managing processes and related...
Description:
Apple is seeking an experienced Employee Relations (ER) Operations Process Manager with a strong background in managing sensitive ER processes. This role requires expertise in ER process execution, complex documentation, data management, and the ability to meet deadlines with precision and efficiency.In this role, you will be responsible for managing sensitive and complex operational activities related sensitive employee relations processes. You will be the primary point of contact for US process execution and be a partner to the Employee Relations Business Partner (ERBP) and People Business Partner (PBP) teams. You’ll also lead and be a key member of various continuous improvements processes across employee relations.
- 7+ years of deep expertise in employee relations and human resources processes, confident in managing complex legally impacting administration, documentation and data management.
- Extensive experience in managing processes and related legal and regulatory requirements.
- Strong presentation skills and experience with applications such as Keynote or Powerpoint
- Highly analytical with a strong proficiency in Excel reporting.
- Executive reporting skills and the ability to use data to highlight and influence.
- Knowledge of US Employment law and ER Processes.
- Bachelor’s degree or equivalent education.
- Ability to navigate ambiguity in a high-stakes, fast-moving environment with efficiency, discretion, integrity, and confidentiality.
- Ability to foster strong partnerships by actively building trust, promoting open communication, and collaborating effectively to create mutual value and ensure long-term success for all stakeholders.
- Comfortable serving as a key point of contact and providing subject matter expertise to both internal teams and external stakeholders.
- Extraordinary communication and time-management skills with a demonstrated ability to foster positive relationships with people in different disciplines and at different levels.
- Result orientated and comfortable with ambiguity. Navigating and pivoting in an ever-changing environment does not disrupt you and your goals.
- Exceptional organizational skills with a proven ability to prioritize and manage multiple tasks and projects simultaneously.
- Demonstrate exceptional attention to detail across all aspects of work, ensuring accuracy, consistency, and thoroughness in every task.
- Ensure proper documentation, compliance with legal requirements, and maintenance of process and support materials.
- Experience supporting transformation of Employee relations processes, ensuring smooth adoption of new technologies, tools, or workflows.
- Experience leading ER /HR operational projects and working in a People / Employee Relations global team.
- Experience in project management, leading change and implementing solutions.
- Strong knowledge of People-centered technologies such as ServiceNow CRM and WorkDay.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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04.09.2025
A
Apple APAC Retail Executive Relations Manager United States, West Virginia
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8+ years of customer service/support experience in e-commerce/retail environment. 4+ years leading high-performing support teams. Experience managing a diversely experienced group of people and responsibilities with demonstrated cross-regional work on...
Description:
- 8+ years of customer service/support experience in e-commerce/retail environment. 4+ years leading high-performing support teams.
- Experience managing a diversely experienced group of people and responsibilities with demonstrated cross-regional work on projects/initiatives and liaising with business partners.
- Must display strong ability to prioritize deliverables, focusing on critical path items, with a persistent attention to detail.
- Fluent in English and Mandarin.
- Communicates with ease at all levels and teams.
- Ability to evaluate complex issues with multitude of factors and propose optimal solution(s).
- Proactive team-player with a can-do attitude and a deep sense of ownership and accountability. Strong leadership skills with a proactive participative style.
- Comfortable taking on any crisis moments. Encourages direct and thoughtful debate, and intuitively knows when to drive to a decision.
- Influence worldwide teams to ensure regional needs and preferences are represented in key operations decisions.
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These jobs might be a good fit
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Fluency in English and Arabic. You are passionate about solving Customer problems and restoring their confidence in Apple. You have strong communication skills, including the ability to actively listen to...
Description:
Manage backend investigations and transactional activities as neededOutreaching to customer to complete AC+ Sales
- Fluency in English and Arabic.
- You are passionate about solving Customer problems and restoring their confidence in Apple.
- You have strong communication skills, including the ability to actively listen to the Customer and be able to negotiate where needed.
- You have excellent organisational/time management skills. You are able to discern priorities from urgencies and have the ability to work under tight deadlines and pressure.
- You have outstanding and consistent follow through until full resolution of Customer issues.
- You are an excellent problem solver and decision maker; you can make good judgments by weighing up the Customer's needs as well as the needs of the business.
- Familiarity with Apple Operating Systems
- You are detailed oriented and analytical, while also being able to look at the bigger picture.
- You are curious and ambitious, and like to think creatively.
- You are target-oriented.
- You can multitask.
- You are flexible and willing to explore additional responsibility, and assist in the execution of new projects.
- You can work autonomously with little supervision.
Show more
These jobs might be a good fit
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