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Jobs at Apple in Japan, Yokohama
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Japan
Yokohama
23 jobs found
25.08.2025
A
Apple Optical Engineer Japan, Yokohama
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Strong academic background in optical physics, optical engineering, or a related field. Experience with optical meteorology method such as RCWA simulations, or similar optical modeling techniques. Analytical mindset with a...
Description:
- Develop RCWA-based optical modeling methodologies for diffractive nanostructures.- Identify critical degrees of freedom (DOF) and fitting parameters required for optimize diffractive element process maps - Explore and propose techniques to enhance the accuracy of model fitting compared against ground truth experimental data- Integrate RCWA findings and improve models for supporting design validation simulations and process control recommendations
- Strong academic background in optical physics, optical engineering, or a related field.
- Experience with optical meteorology method such as RCWA simulations, or similar optical modeling techniques.
- Analytical mindset with a focus on accuracy and detail in synthesizing simulated and experimental data
- Ability to work independently on complex, research-driven tasks while effectively communicating findings to the team.
- Verbal and written communication skills in English.
- Hnads-on nanofabrication experience for WGs, DOE, Meta lens, etc.
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25.08.2025
A
Apple Phone Sales Specialist – Retail Customer Care Japan, Yokohama
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1年以上の営業・販売の経験：お客様を基点に考え、成功に導く情熱を持っている. IT分野、Apple製品全般の知識（Mac/iPhone/iPad/AppleWatch/AppleVisionPro等). や使用経験、関心. プロフェッショナルで卓越したコミュニケーション能力. 細部にまでこだわり、常に顧客志向であること. アクティブリスナーであり、お客様のニーズを理解する能力. 分かりやすい説明力と提案力. 前向きな行動力と結果へのこだわり. チームプレーヤーであること. クロスファンクショナルなコミュニケーション能力. 曖昧な状況でも柔軟な対応ができる能力. 複雑な問題への解決能力. 優先順位をつけ、効率的に働く能力. B2Cにおけるeコマースの就業経験. 英語による口頭およびメール・書面でのコミュニケーション能力. 営業・販売の就業経験....
Description:
AppleのRetail Customer Care Phone Salesでは、高いコミュニケーション能力とテクノロジーに精通した意欲的な人材を求めています。Sales Specialistとして、電話を通じて最高の顧客体験を提供し、細部へのこだわりでお客様に驚きと喜びを与え、生活を豊かにします。Appleは多様な人材が創造性と革新を生み出す環境を重視し、インクルージョンを共有の責任としています。Apple Store Online Retail Customer Careセールスチームは、比類のない顧客販売体験を提供したい人材を求めており、この環境を築くのはあなたです。
• 注文に関するサポートからお問い合わせへの対応まで、お客様一人ひとりに寄り添い、最高の購買体験を提供します• Appleの戦略や製品に対する深い理解を持ち、Appleの世界観を体現してその魅力を余すことなくお客様に伝えます• Apple独自のCustomer Engagement Modelを駆使し、お客様のニーズに合わせた最適なソリューション、期待を超える感動体験を提供します• 常に進化を続ける:製品やテクノロジーの最新情報を常にキャッチアップし、お客様に最先端の情報を提供します• スムーズな業務遂行のため、セールスオーダーを正確かつ迅速に入力します• 製品、ポリシー、テクノロジーに関する最新情報を常にアップデートし、Appleのエキスパートとしてお客様に最適な情報を提供します• お客様の期待値を理解し、それを超える満足感と安心感を提供する購入体験を追求します• お客様との良好な関係を築き、長期的な信頼関係を構築します• 優れた顧客体験を提供しながら、チームとして目標を達成します
- 1年以上の営業・販売の経験：お客様を基点に考え、成功に導く情熱を持っている
- IT分野、Apple製品全般の知識（Mac/iPhone/iPad/AppleWatch/AppleVisionPro等)
- や使用経験、関心
- プロフェッショナルで卓越したコミュニケーション能力
- 細部にまでこだわり、常に顧客志向であること
- アクティブリスナーであり、お客様のニーズを理解する能力
- 分かりやすい説明力と提案力
- 前向きな行動力と結果へのこだわり
- チームプレーヤーであること
- クロスファンクショナルなコミュニケーション能力
- 曖昧な状況でも柔軟な対応ができる能力
- 複雑な問題への解決能力
- 優先順位をつけ、効率的に働く能力
- B2Cにおけるeコマースの就業経験
- 英語による口頭およびメール・書面でのコミュニケーション能力
- 営業・販売の就業経験
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25.08.2025
A
Apple Engineering Manager – Apple Intelligence Siri Evaluation Too... Japan, Yokohama
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10+ years of professional software engineering experience and 2+ years in a leadership role managing high-performing teams. Strong programming background in Python, Swift, or similar languages, with a focus on...
Description:
This role requires a hands-on leader who is comfortable contributing to the codebase and actively supporting the team with technical expertise, in addition to managing day-to-day operations and strategic initiatives.
- 10+ years of professional software engineering experience and 2+ years in a leadership role managing high-performing teams.
- Strong programming background in Python, Swift, or similar languages, with a focus on Machine Learning, test automation, or data tooling.
- Demonstrated experience designing and scaling systems for software validation, quality assessment, or ML model evaluation.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Experience working on voice assistants, NLP systems, or real-time AI-powered applications.
- Experience in Large Language Models usage and benchmarking.
- Proven success collaborating with globally distributed teams in a fast-paced, cross-functional environment.
- Master’s degree or higher in Computer Science, Machine Learning, or a related discipline.
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25.08.2025
A
Apple Senior Customer Service Support Specialist - Retail Care Japan, Yokohama
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As a Senior Customer Service representative, you will manage extraordinary situations to champion swift resolution for each customer. You will be empowered to review and make exceptions to existing policies....
Description:
- As a Senior Customer Service representative, you will manage extraordinary situations to champion swift resolution for each customer
- You will be empowered to review and make exceptions to existing policies
- You will provide key support for the Retail Customer Care’s customer-facing specialists and will also be responsible for identifying operational improvements and suggesting improvement strategies
- A passion to provide exceptional customer service
- Resourcefulness and flexibility
- Unparalleled attention to detail
- Strong interpersonal communication and active listening skills
- Advanced judgement, negotiation and problem-solving skills
- Able to make sound judgments, while understanding and balancing the needs of the customer as well as the needs of the company
- Proven ability to thrive in a fast-moving and varied environment
- Cool under pressure with the ability to work quickly and efficiently under deadline pressure
- Excellent written and verbal communication skills
- Outstanding ownership and follow-through skills
- Business level English is a plus
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.
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24.08.2025
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Apple AIML - Data Operations Annotation Analyst Korean Japan, Yokohama
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Korean reading, writing, and comprehension skills to support the language specific market. Fluency in English reading, writing and comprehension skills to partner with international teams. Excellent active listening skills with...
Description:
As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs.
- Korean reading, writing, and comprehension skills to support the language specific market
- Fluency in English reading, writing and comprehension skills to partner with international teams
- Excellent active listening skills with the ability to understand verbal nuances
- Understanding of the local region and cultural variations
- Demonstrates integrity and focuses on customer privacy
- Bachelor’s degree or equivalent job-related experience
- Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
- Highly organized with strong attention to detail
- Ability to independently navigate systems and tools
- Experience in content review or a similar environment, prior testing experience preferred
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Grows with a team where expertise is shared and feedback is welcomed
- Excels at working independently to make timely decisions and take appropriate actions
- Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
- Successfully meets or exceeds targets, working within tight deadlines
- Ability to identify business process solutions that increase efficiencies
- Ability to maintain focus and aim for high results through large volumes of tasks
- Ability to work on safety data which could include offensive material
- Thrives in repetitive work and ambiguous scenarios
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04.08.2025
A
Apple RCC Business Planning & Comms Manager - Retail Customer Care Japan, Yokohama
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You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled,...
Description:
Maintain accuracy and follow guidance.
- You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You can:
- Demonstrate knowledge of Apple products and services.
- Personalize solutions based on customer needs, and effectively communicate them.
- Work in a fast-paced environment, often supporting multiple customers at the same time.
- Work in a team environment, demonstrating shared responsibility and accountability with other team members.
- Be curious and open to learning from others and helping each other grow.
- Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
- Be trusted with sensitive or confidential information, keeping with Apple’s core values.
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28.06.2025
A
Apple Engineering Manager – Apple Intelligence Siri Evaluation Too... Japan, Yokohama
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10+ years of professional software engineering experience and 2+ years in a leadership role managing high-performing teams. Strong programming background in Python, Swift, or similar languages, with a focus on...
Description:
This role requires a hands-on leader who is comfortable contributing to the codebase and actively supporting the team with technical expertise, in addition to managing day-to-day operations and strategic initiatives.
- 10+ years of professional software engineering experience and 2+ years in a leadership role managing high-performing teams.
- Strong programming background in Python, Swift, or similar languages, with a focus on infrastructure, test automation, or data tooling.
- Demonstrated experience designing and scaling systems for software validation, quality assessment, or ML model evaluation.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Experience working on voice assistants, NLP systems, or real-time AI-powered applications.
- Familiarity with continuous integration pipelines and E2E evaluation frameworks.
- Proven success collaborating with globally distributed teams in a fast-paced, cross-functional environment.
- Master’s degree or higher in Computer Science, Machine Learning, or a related field.
Show more
These jobs might be a good fit
Share
Strong academic background in optical physics, optical engineering, or a related field. Experience with optical meteorology method such as RCWA simulations, or similar optical modeling techniques. Analytical mindset with a...
Description:
- Develop RCWA-based optical modeling methodologies for diffractive nanostructures.- Identify critical degrees of freedom (DOF) and fitting parameters required for optimize diffractive element process maps - Explore and propose techniques to enhance the accuracy of model fitting compared against ground truth experimental data- Integrate RCWA findings and improve models for supporting design validation simulations and process control recommendations
- Strong academic background in optical physics, optical engineering, or a related field.
- Experience with optical meteorology method such as RCWA simulations, or similar optical modeling techniques.
- Analytical mindset with a focus on accuracy and detail in synthesizing simulated and experimental data
- Ability to work independently on complex, research-driven tasks while effectively communicating findings to the team.
- Verbal and written communication skills in English.
- Hnads-on nanofabrication experience for WGs, DOE, Meta lens, etc.
Show more
These jobs might be a good fit
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