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Rcc Order Support Specialist - Turkish jobs at Apple in Ireland, Cork
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Company (1)
Job type
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Job title (1)
Ireland
Cork
26 jobs found
02.08.2025
A
Apple Buy/Sell Order Management Buyer - month Contract Ireland, Cork
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Education Preference: Diploma in IIPMM or IPICS Certification; Degree/ Diploma in a Supply Chain or Procurement related field. Possess full knowledge & experience of Procurement Policies/Practices. Advanced Excel capabilities (macros,...
Description:
Apple is currently recruiting a dynamic, energetic and motivated individual to join the Apple Operations Buy/Sell team. The Buy/Sell team are involved in the purchasing of key strategic commodities from suppliers and the sale of those commodities to OEM’s. These commodities include key components required in the manufacture of Apple products. You will be directly involved in the end to end procurement & order management of this activity.Your responsibilities will be wide ranging and requires a highly experienced buyer who can adapt quickly to this challenging and exciting role. You will work within a team of experienced buyers and report directly to the BuySell Manager. You will engage internally across a number of internal Apple functional teams and externally with both suppliers and contract manufacturers.
Key activities include:-Coordinate buy sell purchasing activities with GSSM (Global Source & Supply Managers), Suppliers, OEM’s & other related functions.-Engage directly with GSSM to confirm component and commodity pricing-Manage Sales Orders (SO) from OEM’s & release Purchase Orders (PO’s) to Suppliers, manage supplier shipments (ASN) and goods receipts (GR’s) with OEM’s end to end.-Ensure all PO’s, SO’s align with the correct pricing, part number and qty.-Daily check open or missing ASNs (Advanced Shipment Notification) from Suppliers and open or missing GRs (Goods receipt) from OEMs-Interact closely with GSSM, Finance, Suppliers and OEM to monitor performance and address any supply chain issues. -Collaborate with Finance or other functional teams for resolving any Supplier / OEM payments & drive issue resolution.
-You will be responsible for ensuring closure of all SO / PO’s, RMA’s PA’s (Price Adjustments, Credits) -Manage the release of inventory from Apple Owned Inventory Hubs to OEM’s-Responsible for ensuring the data integrity of the various procurement business systems (SAP, MPL, purchasing order, sales order, pricing etc.).-Participate in process improvement & work with key shareholders in developing automated solutions and testing (UAT) that these solutions are fit for purpose.-You will be responsible for ensuring no confidential or sensitive Apple information is disclosed.-You will support NPI, Quarter end and other related buy sell activities.-Support with other functional teams the new setup of suppliers, OEMs, commodities etc-Support site to site material transfers-Support 3rd party process audits (e.g. SOX, Apple internal etc)-Successful candidate will be required to liaise across time zones with Asia & US.The role may require a moderate level travel.
- Education Preference: Diploma in IIPMM or IPICS Certification; Degree/ Diploma in a Supply Chain or Procurement related field.
- Possess full knowledge & experience of Procurement Policies/Practices
- Advanced Excel capabilities (macros, pivot tables, reports) and strong analytical, problem solving and communication skills.
- Minimum of 3 years experience in a similar procurement role.
- Demonstrated Leadership and/or Individual team role skills in driving key projects & teams
- Knowledge of Supply chain/Logistics an advantage
- Highly experienced in using spreadsheets, report creation & presentation skills.
- Ability to operate using your own initiative in a flexible & dynamic organization - be able to thrive in a challenging environment
- Candidate with knowledge of India business, trade, supply chain, languages(s) would be a distinct advantage.
- Other advantages include having experience with working with Asia based vendors – ability to speak Mandarin, Japanese or Korean.
- The required candidate will also need to have strong SAP experience (MM module)
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21.07.2025
A
Apple Privacy & Law Enforcement Compliance Specialist Ireland, Cork
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Processing information requests, researching issues and engaging and collaborating with other teams within Apple. Responding to standard-level requests for information. Accurately recording and reporting on all tasks. Proven Experience working...
Description:
- Processing information requests, researching issues and engaging and collaborating with other teams within Apple.
- Responding to standard-level requests for information.
- Accurately recording and reporting on all tasks.
- Proven Experience working within a Privacy and Law Enforcement Compliance role.
- Good decision-making capability.
- Strong interpersonal and communication skills with ability to take the necessary initiative to resolve ambiguity.
- Ability to perform in an information sensitive environment and spearhead work activities within Data Protection, Privacy, and Data Security protocols.
- Strong information technology proficiency with ability to work effectively across multiple applications and databases and observe high levels of data accuracy and attention to detail in daily work management.
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20.07.2025
A
Apple Sales Support Specialist Retail Customer Care - Arabic Ireland, Cork
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Fluent English and Saudi Arabic required with excellent written and oral communication skills in both English and Saudi Arabic. Minimum 3 years of proven track record of success and high...
Description:
An overview of your day-to-day responsibilities. Understand how to use multiple sources of information to stay current on product, policies and technology changes.
- Fluent English and Saudi Arabic required with excellent written and oral communication skills in both English and Saudi Arabic.
- Minimum 3 years of proven track record of success and high performance in technology and business solutions sales or equivalent.
- Experience working in contact centre environments, and/or in a customer facing sales.
- Strong presentation skills to confidently present solutions to customers.
- Strong technical skills, particularly on Apple products, mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, challenges, and industries
- Ability to maintain composure and deliver exceptional customer experiences in any environment, energised by personal interaction.
- Flexibility to rotate through different sales specialities and support other RCC departments as needed.
- As this role depends on the volume of the business, flexibility around shifts and weekend working hours will be required.
- Comfortable working with leadership to provide programmatic and tool improvement ideas.
- Bachelor’s degree preferred, or equivalent experience.
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07.07.2025
A
Apple German Aftersales Support Representative Retail Customer Car... Ireland, Cork
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Fluency in German and English. Passion for outstanding customer service. 2 years of call centre / customer support experience. Availability to work weekends. Confident and enthusiastic communicator. Strong customer focus...
Description:
- Fluency in German and English
- Passion for outstanding customer service
- 2 years of call centre / customer support experience
- Availability to work weekends
- Confident and enthusiastic communicator
- Strong customer focus and decision making skills
- Excellent written & verbal communication skills
- Strong attention to detail
- Adaptability & willingness to take on new tasks
- Strong team player who is resourceful and flexible
- Ability to solve complex problems
- Strong analytical, organisational and administrative skills
- High level of computer literacy
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08.06.2025
A
Apple Global Contact Delivery Support Analyst Ireland, Cork
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Proficiency in data analysis tools such as SQL, Python, R, or similar programming languages. Experience with data visualisation tools like Tableau, GBI, or similar. Ability to work independently and successfully...
Description:
A CDS is passionate about finding issues and driving them to resolution. You will find issues by digging into dashboards of data, reporting tools and escalations raised by AC contact centers and our partners. Additionally, you will monitor real time and historical data to understand issues that are impacting Contact Center service levels, contact delivery and Advisor availability. The faster you can recognise and resolve the more rapidly we can improve the customer experience.- Collect and analyse data from various sources to identify trends, patterns, and insights. - Develop and maintain dashboards, reports, and visualisations to communicate findings effectively. - Collaborate with stakeholders to define data requirements and ensure data quality. - Perform statistical analysis to support decision-making processes. - Identify opportunities for process improvements and contribute to data-driven strategies. - Present findings and recommendations to management and other stakeholders.- Influence partners to drive resolution and continuous improvement.
- Proficiency in data analysis tools such as SQL, Python, R, or similar programming languages.
- Experience with data visualisation tools like Tableau, GBI, or similar
- Ability to work independently and successfully navigate ambiguity
- Detailed understanding of Contact Center metrics and how these metrics impact performance
- Ability to analyse and interpret real time and historical data to identify and execute strategies for issue resolution
- Demonstrated ability to build your own ideas and work to develop effective strategies to get results
- Leadership skills that demonstrate your ability to lead peers, peer groups and various management levels
- Attention to detail and ability to manage multiple projects simultaneously.
- Excellent communication skills, with the ability to present complex information clearly.
- Understanding of Genesys Routing Systems
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08.06.2025
A
Apple Apple Developer Support Advisor - German Ireland, Cork
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Fluency in English and German. Have a positive attitude and be customer focused. Ability to perform multi-tasking activities. Outstanding troubleshooting & problem solving skills. Be a clear, confident and enthusiastic...
Description:
In this role, you will be providing administrative support for Developers via phone and email. As our Developers’ first point of contact, you’ll be the friendly voice of Apple, providing award-winning customer service, troubleshooting and support. You will help them enrolling into our Developer Programs, assisting if they need help in handling their Developer team (inviting other Developers to their team, updating account information and renewals). You will also help them find the appropriate Developer resources, like technical guides and information regarding the app management and the app review process.Ensure email responses are timely, accurate, complete, and well writtenWork to identify issues requiring partner concern and engage supervisors as appropriateIdentify source of repeat issues through root cause analysis inputSuggest content additions or edits to knowledge base tools for consistent support experienceRegularly review all Developer Services related web content ensuring information is current, raising any discrepancies found.
- Fluency in English and German
- Have a positive attitude and be customer focused
- Ability to perform multi-tasking activities
- Outstanding troubleshooting & problem solving skills
- Be a clear, confident and enthusiastic communicator
- Have impeccable organisational and administrative skills
- Experience of working in a high paced, goal focused environment
- Knowledge of Apple products
- Be a standout colleague
- Detail orientated
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These jobs might be a good fit
07.06.2025
A
Apple Aftersales Support Representative Retail Customer Care - Fre... Ireland, Cork
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Fluency in French and English. Passion for outstanding customer service. 1 year of call centre / customer support experience. Availability to work weekends. Confident and enthusiastic communicator. Strong customer focus...
Description:
- Fluency in French and English
- Passion for outstanding customer service
- 1 year of call centre / customer support experience
- Availability to work weekends
- Confident and enthusiastic communicator
- Strong customer focus and decision making skills
- Excellent written & verbal communication skills
- Strong attention to detail
- Adaptability & willingness to take on new tasks
- Strong team player who is resourceful and flexible
- Ability to solve complex problems
- Strong analytical, organisational and administrative skills
- High level of computer literacy
- At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.
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These jobs might be a good fit
Share
Education Preference: Diploma in IIPMM or IPICS Certification; Degree/ Diploma in a Supply Chain or Procurement related field. Possess full knowledge & experience of Procurement Policies/Practices. Advanced Excel capabilities (macros,...
Description:
Apple is currently recruiting a dynamic, energetic and motivated individual to join the Apple Operations Buy/Sell team. The Buy/Sell team are involved in the purchasing of key strategic commodities from suppliers and the sale of those commodities to OEM’s. These commodities include key components required in the manufacture of Apple products. You will be directly involved in the end to end procurement & order management of this activity.Your responsibilities will be wide ranging and requires a highly experienced buyer who can adapt quickly to this challenging and exciting role. You will work within a team of experienced buyers and report directly to the BuySell Manager. You will engage internally across a number of internal Apple functional teams and externally with both suppliers and contract manufacturers.
Key activities include:-Coordinate buy sell purchasing activities with GSSM (Global Source & Supply Managers), Suppliers, OEM’s & other related functions.-Engage directly with GSSM to confirm component and commodity pricing-Manage Sales Orders (SO) from OEM’s & release Purchase Orders (PO’s) to Suppliers, manage supplier shipments (ASN) and goods receipts (GR’s) with OEM’s end to end.-Ensure all PO’s, SO’s align with the correct pricing, part number and qty.-Daily check open or missing ASNs (Advanced Shipment Notification) from Suppliers and open or missing GRs (Goods receipt) from OEMs-Interact closely with GSSM, Finance, Suppliers and OEM to monitor performance and address any supply chain issues. -Collaborate with Finance or other functional teams for resolving any Supplier / OEM payments & drive issue resolution.
-You will be responsible for ensuring closure of all SO / PO’s, RMA’s PA’s (Price Adjustments, Credits) -Manage the release of inventory from Apple Owned Inventory Hubs to OEM’s-Responsible for ensuring the data integrity of the various procurement business systems (SAP, MPL, purchasing order, sales order, pricing etc.).-Participate in process improvement & work with key shareholders in developing automated solutions and testing (UAT) that these solutions are fit for purpose.-You will be responsible for ensuring no confidential or sensitive Apple information is disclosed.-You will support NPI, Quarter end and other related buy sell activities.-Support with other functional teams the new setup of suppliers, OEMs, commodities etc-Support site to site material transfers-Support 3rd party process audits (e.g. SOX, Apple internal etc)-Successful candidate will be required to liaise across time zones with Asia & US.The role may require a moderate level travel.
- Education Preference: Diploma in IIPMM or IPICS Certification; Degree/ Diploma in a Supply Chain or Procurement related field.
- Possess full knowledge & experience of Procurement Policies/Practices
- Advanced Excel capabilities (macros, pivot tables, reports) and strong analytical, problem solving and communication skills.
- Minimum of 3 years experience in a similar procurement role.
- Demonstrated Leadership and/or Individual team role skills in driving key projects & teams
- Knowledge of Supply chain/Logistics an advantage
- Highly experienced in using spreadsheets, report creation & presentation skills.
- Ability to operate using your own initiative in a flexible & dynamic organization - be able to thrive in a challenging environment
- Candidate with knowledge of India business, trade, supply chain, languages(s) would be a distinct advantage.
- Other advantages include having experience with working with Asia based vendors – ability to speak Mandarin, Japanese or Korean.
- The required candidate will also need to have strong SAP experience (MM module)
Show more
These jobs might be a good fit
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