Sr Product Quality Engineer Factory Engineering jobs at Amazon in Vietnam, Hanoi

In this role, you will drive data-driven decision making, establish efficient workflows, and manage complex problems with effective risk mitigation strategies. Strong communication skills are crucial, as you will interact with senior leadership and create various forms of documentation including strategic narratives and PR/FAQs. We're looking for someone who can foster an inclusive environment, mentor team members, and drive process improvements while maintaining operational excellence. Success in this position requires balancing tactical needs with strategic goals, making thoughtful trade-offs, and consistently improving team operational metrics. The ideal candidate will have a proven track record of building sustainable, high-performing teams and driving strategic initiatives while maintaining exceptional standards of operational excellence.Key job responsibilities
• Collaborate with internal teams or vendors to execute projects and resolve customer issues.
• Lead continuous improvement efforts.
• Audit the quality of work performed and provide constructive feedback when necessary.
• Participate in hiring, training and development of others.
• High attention to detail and capable of managing multiple priorities simultaneously.
• On-call for high-severity issues outside standard hours.
• Work with the team onsite in our corporate offices Monday-Friday.

- Bachelor's degree
- 5+ years of Information Technology (IT) experience
- 7+ years of IT Leadership experience

- Own the technical development of a tool for plastic injection or stamped sheet metal components- Analyze mold flow, simulation software, drawings, and other data to determine scope of work, estimated cost, and lead-time for fabrication.
- Evaluates tool designs, drives completion of tool qualifications, first article inspection, cosmetic quality, process validation, failure analysis, process changes and risk analysis
- Deliver a qualified, repeatable, production process which yields industry best-in-class cosmetic components.
- Plan for maintenance and engineering changes
- Employ statistical principles for part qualification- Partner with SQE to drive yield improvement at supplier
- Monitor and validate existing molding processes and molds to identify improvement opportunities
- Track defects and address failure Pareto for technical modifications contributing to improvement.
- Deliver daily updates as to tooling status, readiness, issues and reasons for downtime
- Drive vendors to justify all modifications
Beyond Plastic Injection Molding tools:- Be a mechanical resource for secondary operations for molded plastics
- Assist in production related issues during FATP relating to custom tooled components
- Perform root cause analysis on assembly failures caused by custom tooled components
- Work cross functionally with all departments to ensure all components and assemblies meet or exceed eero's cosmetic standards

- BS Mechanical Engineering or related degree
- 5 years of experience in tooling
- Firm knowledge of plastic injection molding
- Well-versed in production factory Final Assembly, Test, and Packout (FATP)
- Natural bias towards documentation; use of defect tracking systems (Jira) and document control (Arena)
- Proven track record of delivering parts for production on time to/from overseas vendors
- Exceptional communication skills - verbal, written and technical communication in English and Vietnamese required; Mandarin a plus

- MS Mechanical Engineering or related degree
- 8+ years of experience in tooling
- Firm knowledge of plastic injection molding
- Well-versed in production factory Final Assembly, Test, and Packout (FATP)
- Natural bias towards documentation; use of defect tracking systems (Jira) and document control (Arena)
- Proven track record of delivering parts for production on time to/from overseas vendors
- Exceptional communication skills - verbal, written and technical communication in English required; Mandarin and Vietnamese a plus
- Die cast tooling design
- Progressive stamping part tooling design

Possessing a deep understanding of AWS products and services, as a Senior Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS.Key job responsibilities
As an experienced technology professional, you will be responsible for:- Deliver on-site technical assessments with partners and customers. This includes participating in pre-sales visits, understanding customer requirements, creating packaged Data & Analytics service offerings.Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:

- 5+ years of experience in cloud architecture and implementation
- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 5+ Experience delivering cloud projects or cloud based solutions
- Able to communicate effectively in English, within technical and business settings.
- Bachelor's degree in Business, Computer Science, or related field.

- 5+ years of external or internal customer facing, complex and large scale project management experience
- Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- Experience with automation and scripting (e.g., Terraform, Python)
- Expertise in performance optimization and cost management for cloud environments
- Ability to manage multiple projects and priorities in a fast-paced environment
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

The Role:
What you'll do:● Develop system, packaging and accessories reliability plans with goals and quantifiable results: ISTA, MTBF level, ALT, 85C/85RH etc. tests.
● Perform DFR (Design for Reliability Reviews) and DFMEA (Design Failure Mode Effects Analysis) reviews by partnering with Engineering and Manufacturers to achieve key reliability goals (i.e. design margin analysis, preferred parts, suppliers, component/system, alternative components or technologies).
● Execute reliability qualification plans by driving external labs and leveraging internal resources.
● Support system level products (routers) reliability testing, DOEs, and studying/developing new test cases.
● Verify suppliers’ reliability calculations and tests at component level in partnership with Component, Supplier Quality and Supply Chain engineers.
● Write Engineering Verification Test plans, execute plans, and create test reports.
● Define a set of production reliability tests and methodologies (packaging, accessories and products), such as ORT, ESS, FMEA, DFX, etc. in order to ensure field reliable parts and products.
● Apply metrics for monitoring the field reliability performance and dynamically act on the findings with corrective actions, using best-in-class methodologies such as 8D, fish bone, 6 Sigma, DMAIC, FMEA, and SPC.
● Identify field trends and set up alerts using applications such as Weibull++ or JMP to perform sound analysis and predictions based on field data.
● Report on findings at core team meetings to reach consensus on the actions to be applied.
● Report critical issues and findings to executive leadership for directions and/or escalations.
● Analyze failures from field, production and qualification tests providing improvement suggestions, based on the failure mechanisms and root causes, to Develop Engineering, Manufacturers and Customer Support.
● Create a culture of continuous improvement at eero and inspire best practices by writing guidelines, providing feedback, solutions, applying innovative metrics and measurements, planning DOEs, and benchmarking the state of the art in comparable industries, technologies and companies.

● Technical Degree (BSEE, BSME, BSCS, Physics, Industrial Engineering, other)
● 8+ years of combined experience in Packaging, Accessories and Product Reliability Engineering and Testing for New Product Introductions and Sustaining.
● 5~10 years of combined experience in consumer electronics manufacturing; experience with Sensors, RF and/or Wi-Fi based products will be a plus
● Experience with industry standards (ISTA, IEC, UL, ASTM, ANSI, TUV, ISO, IPC, MIL, etc.)
● Demonstrated excellent leadership, communication, interpersonal skills.
● Results driven, team player, proven ability to influence design teams and cross-company teams.
● Must have the ability to thrive in a fast-paced, team-oriented environment.
● Familiarity with documentation required for manufacturing assembly & test of RF systems, particularly BOMs, Schematics, Block Diagrams, Release Notes, System Requirement Documents, Assembly Instructions, MFG Test Instructions.
● Ability to work independently on testing & diagnosis of system failures down to the board level and component level product, including test, debug and repair. Work with Design Engineers to resolve issues via reliability test results.
● Strong analytical, technical, problem-solving skills.
● Strong verbal & written communication skills, excellent interpersonal skills, ability to work in a variety of locations (office, external labs, customer sites, contract manufacturers)

● Familiarity with various operating systems (Mac, Windows, Linux) both GUI and Command Line
● Familiarity with various programming languages and tools (LabVIEW, C/C++/C#, Excel VBA, Python, Scripting, HTML/XML, scripts, batch files, Weibull++, JMP) and test equipment such as stain gauge, environmental chambers, impact and vibration testers, power supplies, salt spray and UV testers, etc.

WiFi is the new electricity. Outside the smartphone, it’s the technology we depend on the most. The foundation for the modern home. The basement of Maslow’s pyramid. It makes our favorite experiences -- Netflix, Spotify, FaceTime -- come to life.But at best, WiFi is like death by a thousand cuts: dead zones, painful setup, embarrassing passwords, equipment that’s a major eyesore. At worst, it's a complete failure -- usually right when you need WiFi most.
The Role:
What you'll do:
- Be the primary quality representative for supplier quality activities
- Perform First Article Inspections (FAI) to make sure samples comply with drawings and specifications prior to production start or after any changes
- Own implementation, validation and continuous monitoring of supplier’s IQC, IPQC and OQC to ensure proper process FMEA, quality control plans, SOPs, SIPs, operator/inspector training, equipment and documentation are implemented and followed
- Determine strategies for continuous improvement in supplier quality and supply chain metrics.
- Manage supplier's corrective actions system (investigation, documentation and implementation of corrective action and the verification of their effectiveness)
- Conduct supplier audits including new supplier selection and regular process/product audits to existing suppliers, and effectively drive findings closures by proposing and implementing necessary CAPA- Take lead process capability assessment, measurement system analysis, MSOP & correlation and SPC implementations at supplier site
- Initialize the review and approval for supplier PPAP
- Contribute to final product release activities in accordance with established procedures, production schedules and gate exit requirements
- Develop and prepare documentation, post reports, drive quality metrics and communication- Track issue and task progresses in JIRA and understand BOM components, layout and drawings with a PLM system (i.e. Arena, Agile, etc.)

- BS/MS degree in Quality/Electrical/Mechanical Engineering
- 5+ years working in mechanical parts (plastic injection molding/die-casting/stamping/machining), packaging, and AC power supplies.
- 5+ years working in all levels of quality management and lean manufacturing in mechanical, electro-mechanical and electronic supplier manufacturing industries
- Experience in managing outsourced manufacturing suppliers
- Experience with industry standards (IEC, UL, ASTM, ANSI, TUV, ISO, IPC, MIL, etc.)
- In-depth understanding and implementation experiences in APQP, FMEA, SPC & Process capability, MSA, PPAP, DOE, data analysis, hypothesis testing etc.
- Excellent English communication skills and interactions with suppliers and customers, both written and verbal
- Excellent computer skills (including, but not limited to: Windows/Mac, Word, Excel, PowerPoint, Visio, MS Project, Internet Search Skills and Minitab/JMP)
- Proactive self-starter mentality with a willingness to learn and grow attitude
- Effective presentation and project management skills
- Demonstrated problem solving and root cause analysis skills
- Certified ISO 9001 or IATF 16949 auditor.

- Ability & willingness to travel as required for up to 50%
- Certified QMS lead auditor
- Certified CQE
- Certified CSSGB or CSSBB
- Solid experience in SMT, DIP, FATP, FPC/FPCA and surface treatment process
- Effective document/procedure writing, presentation and project management skills
- Good understanding of GD&T and experience of applying different measurement tools, techniques and gage/fixture design
- Experience of tooling design, tooling engineer and molding process engineer will be a plus.
- Experience of reliability testing will be a plus.

As a Electrical engineer in our team, you will be responsible for the product electrical design and development. We are looking for candidates who thrive in a fast paced start-up like environment and want to invent the future. In the role, you will wear many hats in working on the system design down to quick turn prototypes, manufacturing production process, testing, and quality control. You will play a role in defining processes and methods to improve the productivity of the entire team. You will identify and initiate investigations of production technologies, prototype and test solutions for product features. Design and validate product designs that deliver an exceptional user experience.
You will work in a EE team to create a new experience and work with the team at large to ensure a functional and beautiful product. To be successful you need to be highly motivated, understand how to solve problems and dive deep while delivering to the highest standards.You will demonstrate a strong working knowledge of product electrical, with expertise in systems integration; the desire to learn from new challenges and the problem solving and communication skills to work within a highly interactive and experienced team. Candidates must show a hands-on passion for their work and be able to communicate their ideas and concepts both verbally and visually. Candidates must demonstrate an ability to integrate feedback and to respond quickly to changing contexts and work environments. In this role, you will:
• Develop engineering requirement specification.
• Work with multiple discipline engineering to deliver good electrical design.
• Support positive team interactions to accomplish program objectives.
• Provide cross-functional program integration support to ensure team success.
• Lead contract manufactures deliver quality work the whole product development cycle.
• Work with contract manufacturing partners and cross functional team through the design-for-manufacturing process and engineering verification stages required to move the product from prototype to production.
• Apply technical expertise to problem solving throughout product lifecycle.
• International travel and domestic travel will be required.
Key job responsibilities
In this role, you will:
• Develop engineering requirement specification.
• Work with multiple discipline engineering to deliver good electrical design.
• Support positive team interactions to accomplish program objectives.
• Provide cross-functional program integration support to ensure team success.
• Lead contract manufactures deliver quality work the whole product development cycle.
• Work with contract manufacturing partners and cross functional team through the design-for-manufacturing process and engineering verification stages required to move the product from prototype to production.
• Apply technical expertise to problem solving throughout product lifecycle.
• International travel and domestic travel will be required.

• MSEE with at least 2+ years or BSEE with at least 5+ years in electrical engineering.
• At least 2+ years of leading and working with contract manufactures for all stages of product development.
• Hands on experience on circuit design, system bring-up, integration, and debug.
• Familiar with schematic entry, layout tools and design for manufacturability (familiarity with OrCAD Capture and Cadence Allegro tool flow is a plus)
• Knowledge of processor architecture, digital circuit design and various communications protocols such as I2C, UART, SPI, USB, MIPI, I2S, etc.
• Knowledge of physical failure analysis techniques for electrical failure analysis
• Understanding of manufacturing process including DFM and DFT for consumer products
• English language skills

• Strong interpersonal skills and capability to manage and drive various cross-functional team members
• Experience with Ethernet communication interface
• Understanding of high-speed design and noise suppression techniques
• Knowledge on solar battery charge system
• Hands on experience with signal integrity tools
• Experience in designing products for wireless networks (GSM, UMTS, LTE), GPS, WiFi, and Bluetooth wireless systems
• Strong communication and documentation skills and ability to operate autonomously

WiFi is the new electricity. Outside the smartphone, it’s the technology we depend on the most. The foundation for the modern home. The basement of Maslow’s pyramid. It makes our favorite experiences -- Netflix, Spotify, FaceTime -- come to life.But at best, WiFi is like death by a thousand cuts: dead zones, painful setup, embarrassing passwords, equipment that’s a major eyesore. At worst, it's a complete failure -- usually right when you need WiFi most.
The Role:
What you'll do:
- Be the primary quality representative for supplier quality activities
- Perform First Article Inspections (FAI) to make sure samples comply with drawings and specifications prior to production start or after any changes
- Own implementation, validation and continuous monitoring of supplier’s IQC, IPQC and OQC to ensure proper process FMEA, quality control plans, SOPs, SIPs, operator/inspector training, equipment and documentation are implemented and followed
- Determine strategies for continuous improvement in supplier quality and supply chain metrics.
- Manage supplier's corrective actions system (investigation, documentation and implementation of corrective action and the verification of their effectiveness)
- Conduct supplier audits including new supplier selection and regular process/product audits to existing suppliers, and effectively drive findings closures by proposing and implementing necessary CAPA- Take lead process capability assessment, measurement system analysis, MSOP & correlation and SPC implementations at supplier site
- Initialize the review and approval for supplier PPAP
- Contribute to final product release activities in accordance with established procedures, production schedules and gate exit requirements
- Develop and prepare documentation, post reports, drive quality metrics and communication- Track issue and task progresses in JIRA and understand BOM components, layout and drawings with a PLM system (i.e. Arena, Agile, etc.)

BS/MS degree in Quality/Electrical/Mechanical Engineering
5+ years working in mechanical parts (plastic injection molding/die-casting/stamping/machining), packaging, and AC power supplies.
5+ years working in all levels of quality management and lean manufacturing in mechanical, electro-mechanical and electronic supplier manufacturing industries
Experience in managing outsourced manufacturing suppliers
Experience with industry standards (IEC, UL, ASTM, ANSI, TUV, ISO, IPC, MIL, etc.)
In-depth understanding and implementation experiences in APQP, FMEA, SPC & Process capability, MSA, PPAP, DOE, data analysis, hypothesis testing etc.
Excellent English communication skills and interactions with suppliers and customers, both written and verbal
Excellent computer skills (including, but not limited to: Windows/Mac, Word, Excel, PowerPoint, Visio, MS Project, Internet Search Skills and Minitab/JMP)
Proactive self-starter mentality with a willingness to learn and grow attitude
Effective presentation and project management skills
Demonstrated problem solving and root cause analysis skills
Certified ISO 9001 or IATF 16949 auditor.

Ability & willingness to travel as required for up to 50%
Certified QMS lead auditor
Certified CQE
Certified CSSGB or CSSBB
Solid experience in SMT, DIP, FATP, FPC/FPCA and surface treatment process
Effective document/procedure writing, presentation and project management skills
Good understanding of GD&T and experience of applying different measurement tools, techniques and gage/fixture design
Experience of tooling design, tooling engineer and molding process engineer will be a plus.
Experience of reliability testing will be a plus.