Site Technical Manager Global Manufacturing & Ops Eng jobs at Amazon in Vietnam, Hanoi

In this role, you will drive data-driven decision making, establish efficient workflows, and manage complex problems with effective risk mitigation strategies. Strong communication skills are crucial, as you will interact with senior leadership and create various forms of documentation including strategic narratives and PR/FAQs. We're looking for someone who can foster an inclusive environment, mentor team members, and drive process improvements while maintaining operational excellence. Success in this position requires balancing tactical needs with strategic goals, making thoughtful trade-offs, and consistently improving team operational metrics. The ideal candidate will have a proven track record of building sustainable, high-performing teams and driving strategic initiatives while maintaining exceptional standards of operational excellence.Key job responsibilities
• Collaborate with internal teams or vendors to execute projects and resolve customer issues.
• Lead continuous improvement efforts.
• Audit the quality of work performed and provide constructive feedback when necessary.
• Participate in hiring, training and development of others.
• High attention to detail and capable of managing multiple priorities simultaneously.
• On-call for high-severity issues outside standard hours.
• Work with the team onsite in our corporate offices Monday-Friday.

- Bachelor's degree
- 5+ years of Information Technology (IT) experience
- 7+ years of IT Leadership experience

- Own the technical development of a tool for plastic injection or stamped sheet metal components- Analyze mold flow, simulation software, drawings, and other data to determine scope of work, estimated cost, and lead-time for fabrication.
- Evaluates tool designs, drives completion of tool qualifications, first article inspection, cosmetic quality, process validation, failure analysis, process changes and risk analysis
- Deliver a qualified, repeatable, production process which yields industry best-in-class cosmetic components.
- Plan for maintenance and engineering changes
- Employ statistical principles for part qualification- Partner with SQE to drive yield improvement at supplier
- Monitor and validate existing molding processes and molds to identify improvement opportunities
- Track defects and address failure Pareto for technical modifications contributing to improvement.
- Deliver daily updates as to tooling status, readiness, issues and reasons for downtime
- Drive vendors to justify all modifications
Beyond Plastic Injection Molding tools:- Be a mechanical resource for secondary operations for molded plastics
- Assist in production related issues during FATP relating to custom tooled components
- Perform root cause analysis on assembly failures caused by custom tooled components
- Work cross functionally with all departments to ensure all components and assemblies meet or exceed eero's cosmetic standards

- BS Mechanical Engineering or related degree
- 5 years of experience in tooling
- Firm knowledge of plastic injection molding
- Well-versed in production factory Final Assembly, Test, and Packout (FATP)
- Natural bias towards documentation; use of defect tracking systems (Jira) and document control (Arena)
- Proven track record of delivering parts for production on time to/from overseas vendors
- Exceptional communication skills - verbal, written and technical communication in English and Vietnamese required; Mandarin a plus

- MS Mechanical Engineering or related degree
- 8+ years of experience in tooling
- Firm knowledge of plastic injection molding
- Well-versed in production factory Final Assembly, Test, and Packout (FATP)
- Natural bias towards documentation; use of defect tracking systems (Jira) and document control (Arena)
- Proven track record of delivering parts for production on time to/from overseas vendors
- Exceptional communication skills - verbal, written and technical communication in English required; Mandarin and Vietnamese a plus
- Die cast tooling design
- Progressive stamping part tooling design

Key job responsibilities
As a Manufacturing Test Development Engineer intern, you’ll have a unique opportunity to shape the development and future of the AME Manufacturing Test team. You are data and metric driven, and obsessively concerned about performance under resource constrained environments. In this role you innovate and solve problems of high ambiguity and high impact. You will drive design choices, trade-offs, priorities and timelines. You will demonstrate exceptional communication skills and technical expertise to drive and influence manufacturing test development and execution.• Work on existing and new groundbreaking devices
• Solve challenging problems that will revolutionize manufacturing and test
A day in the life
The ideal candidate will have experience contributing to multiple simultaneous product development efforts. You’ll strive for simplicity, and demonstrate significant creativity and high judgment.
As a Manufacturing Test Engineer at Amazon you’ll be expected to:
• Serve as a test lead on our demanding, cross-functional projects with significant bottom-line impact.
• Ensure the quality and execution of our manufacturing test systems
• Proactively communicate technical information and status to broad, cross-functional teams
• Functionally decompose complex problems into simple, straight-forward solutions.
• Understand system inter-dependencies and limitations
• Develop test plans and test-setup prototypes for new technologies

- Bachelors or Masters degree in Computer Science, Engineering, or a related field
- Experience building and operating production systems with at least one modern language
- Understand and read electronics circuit diagrams and schematics
- Knowledge of full life-cycle software engineering practices including coding standards, testing, source control management, and operations
- Experience in development lifecycle processes and best practices.
- Experienced shipping products.
- Travel domestically and internationally as required

- Advanced degree in Computer Science, Engineering, or a related field
- Sharp analytical abilities and proven design skills.
- Knowledgeable in statistics
- Experience developing software and an understanding of design for security, availability, and performance.
- Experience in Embedded Software Development

As a Site Technical Manager intern, you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. You will work closely with an internal inter-disciplinary team, and outside partners to drive key aspects of product definition, execution, and test. As part of a project team you will support the design, debug, validation and optimization of the products. You will be involved in projects from concept through production, gaining exposure to the complete design lifecycle. You will also support engineering builds gaining experience with high volume manufacturing.Key job responsibilities
• Learn and become familiar with Amazon hardware development process
• Work closely with Hardware Engineering teams as well as suppliers to support product development
• Work on a one or two projects assigned by the business team
• Attend technical trainings and participate in mini-hackathon program
• Other daily tasks assigned by the hiring manager/technical mentor

- Current student working towards a a Bachelor’s or Master's degree in Engineering or a related field
- Major in Electrical Engineering, Mechanical Engineering, Computer Science, Electronics, Communication Engineering, Material Science, Systems Engineering or related field at time of application
- Able to commit to a 3-months full-time internship from May - Aug 2026

- Previous internship(s) or project experience, if applicable.
- Excellent verbal, interpersonal and written communication skills - both in Mandarin and English
- Knowledge of electronic components, design validation, qualification, and analysis
- Learn fast and have a good problem-solving methodology.
- Ability to effectively articulate technical challenges and solutions.
- Adept at handling ambiguous or undefined problems as well as ability to think abstractly.
- Great written and oral communication skills

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for AI/ML and Generative AI solutions:
- Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years experience in cloud architecture and implementation.
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- AI/ML and Generative AI solution design, architecture and implementation experience.
- Experience in overseeing technical architecture and ensuring alignment with enterprise standards.

- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred- Experience with automation and scripting (e.g., Terraform, Python)- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred- Experience with automation and scripting (e.g., Terraform, Python)- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)

Key job responsibilities
As an experienced technology professional, you will be responsible for:
3.Work directly with customers’ technical resources to devise and recommend solutions based on the understood requirements.
4.Think strategically about business, product, and technical challenges in an enterprise environment
5.Analyze on-premises database environments such as Oracle, SQL Server, or other Commercial DB Engines to Open-Source Engines like Aurora PostgreSQL/MySQL or RedShift, DynamoDB.
6.Work with customers to migrate their database environments to AWS. This may include but is not limited to Re-Host database platform on AWS, Upgrade/Optimize for AWS, Re-Factor to open-source database platform on AWS.
7.Consult for optimal design of database environments, analyzing complex distributed production deployments, and making recommendations to optimize performance.
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s degree in computer science, Engineering, or related field, or equivalent practical experience
- 3+ years of experience in cloud architecture and implementation
- 3+ years of hands-on experience implementing AWS services (EC2, ELB, RDS, Route53 & S3) in distributed computing environments
- 3+ years of hands-on experience administering at least one commercial relational database (Oracle, SQL Server, or IBM Db2) OR open-source database (MySQL, PostgreSQL, MariaDB)
- 2+ years of hands-on experience implementing non-relational databases such as MongoDB, CouchDB, or Redis

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences

Amazon develops innovative consumer-centric product solutions. As a reliability program engineer you will be part of an exciting team developing, testing, and delivering new products. Your primary responsibility will be the development and implementation of methodologies/techniques to enhance product reliability. You will work closely internal cross-functional teams and outside partners to drive and execute product qualification. You must be responsive, flexible and able to succeed within an open collaborative peer environment.The reliability program manager will be responsible for:
- Implement specific validation items in reliability test plans with schedule. Flexible adjustment should be made based on issue occurring and debugging.
- Lead and drive on DFMEA, debugging, failure analysis, DOEs and fixing issues discovered during testing.
- Evaluate and develop reliability test methodologies to reduce test time and increase test coverage.- Travel extensively in Vietnam and Asia to support reliability activities.
Key job responsibilities
- As a Reliability Program Manager (RPM), the primary responsibility will be the development and implementation of methodologies/techniques to enhance product reliability and manage reliability activities.

- Bachelor's degree or above in electrical engineering, material engineering, mechanical engineering or related fields.
- 5+ years experience as an engineering lead or engineering project manager.
- Good understanding of the principles and basic structures of measuring instruments such as HALT, chambers, oscilloscopes, multimeters etc.
- Strong technical problem solving skills and experience with failure analysis techniques.
- Strong team work spirit, team leader preferred.
- Excellent bi-lingual (Vietnamese & English) written and verbal communication skills required.
- Strong communication and leadership skills required.
- Good ability in multi-task.

- Experience as an Engineering Manager with expertise in reliability, product development processes and a proven track record delivering high volume consumer electronic devices to market.
- Experience with failure analysis techniques to isolate failure for any issues. Have reliability knowledge, statistical knowledge and be able to use reliability and statistical method to do data analysis, provide risk assessment and life forecast.
- Experience dealing with high volume manufacturing sites in Asia and, ideally, worked with several different OEM/ODM partners.
- Experience in working with a diverse group of engineering, operations and product management professional proficient at creating and tracking complex development schedules, managing issues and tracking bugs.
- Background in consumer electronics (wireless devices, audio devices preferred).
- Solid understanding of both software and hardware development life cycles, and leadership skills.
- Strong communication and leadership skills required. Due to the international nature of the project, fluent English communication are a must, and fluent Chinese communication is preferred.