Actuary Global Risk Management & Claims jobs at Amazon in United States, New York

Every day will bring new and exciting challenges on the job while you:* Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Foster trusting relationships with customers, understanding their business needs and technical challenges
* Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
* Work directly with AWS global engineering and service teams to resolve customer issue.TAM 으로서 여러분은 대기업 고객 (ICT, 제조, 운송, 에너지 산업 등) 이 EC2, RDS, ECS/EKS, GenAI, 보안/거버넌스 등 다양한 AWS 서비스를 도입 및 사용할 수 있도록 전략의 수립 및 이행을 지원하게 됩니다. 기술적 및 고객 응대 역량을 발휘하여 고객사 환경 내에서 AWS를 효과적으로 대표하고 사고/장애, 트레이드 오프 및 리스크 관리에 대하여 시니어 리더십과의 논의를 주도합니다. 표준적인 방법론을 활용하여 솔루션 기획, 빌드에 있어 전략/기술적 방향성 및 변론을 제공하고, 고객의 AWS 운영 환경을 양호하게 유지하기 위해 적극적으로 개입합니다. 고객과 긴밀한 협력 관계를 구축하여 고객의 비즈니스/운영상의 필요와 기술적 해결 과제를 파악하고 AWS에서 최대한의 가치를 실현할 수 있도록 보조합니다.우리 팀에서는 IT 아키텍팅 및 운영 (OS/미들웨어/DB/네트워크 관리, 고객센터 시스템/어플리케이션 관리 등 유관 분야) 에 해박한 배경지식을 지닌 후보자를 찾고 있습니다. Enterprise Support 가 고객에게 가치를 제공함에 있어 TAM으로서 중점적 역할을 맡아 혁신의 최전선에서 함께 하고싶은 분이라면 누구나 환영입니다.여러분은 다음과 같은 직무를 수행하며 매일 새롭고 가슴 뛰는 도전을 하게 될 것입니다:* 현장 지원을 통해 AWS 서비스 및 클라우드 관련한 기업 고객의 요청/문의 해결
* 운영상의 퍼포먼스에 대한 완전한 분석 및 주기적 검토 결과를 고객에게 제공
* 서비스 중단, 지표 및 구체적인 론칭 전 계획에 대한 자세한 검토 수행
* 비용 및 복잡성을 낮추는 동시에 AWS 환경이 운영상 양호한 상태를 유지하도록 보장
* 고객과 신뢰관계를 구축하고 고객의 비즈니스 니즈 및 기술적 해결과제를 파악
* 사고/장애, 트레이드 오프 및 리스크 관리와 관련하여 시니어 리더십과 기술적 논의를 주도
* AWS 글로벌 엔지니어링 및 서비스 팀과 직접 협력하여 고객 이슈 해결A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance* 해당 직무는 Korea Enterprise Support 팀 소속입니다. Enterprise Support팀은 아마존 웹 서비스(AWS) 내에서 가장 빠르게 성장하고 있는 조직 중 하나로 산업 부문이나 규모를 막론하고 모든 고객사가 AWS로부터 최선의 가치와 서비스를 제공받을 수 있도록 지원합니다. AWS Enterprise Support 팀에서는 컴퓨트, 스토리지, 데이터베이스, GenAI, 애플리케이션 레벨 서비스, 네트워킹, 서버리스 등 다양한 테크놀로지 영역 전반에서 고객의 혁신을 함께할 Technical Account Manager (TAM)을 채용 중입니다. TAM은 세일즈 직무가 아니며, 주요한 기술 고문이 될 수 있는 기회로서 스타트업에서 대기업에 이르기까지 디지털 전환의 여정을 이제 막 시작한, 또는 이어 나가고 있는 다양한 규모의 고객에게 ‘고객의 목소리’가 되어줄 수 있습니다.

- 7+ years of experience in IT system architecture, implementation, operations, and consulting, with a focus on distributed applications.
- Experience working for enterprise IT companies or with mission-critical enterprise business customers.

- Experience with operating and troubleshooting in at least three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment.
- Fluent business communication skills in English.
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standardsABOUT AWS:Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Services

- Bachelor's degree in STEM field
- Experience in leading and delivering enterprise-level IT engagements
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- 5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience

- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology
- Experience representing AWS within the customer's environment and driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation
- 5+ years of delivering customer engagements in a professional services role experience

As a Solutions Architect, you will partner with customers, sales, and several other teams to craft highly flexible, and resilient architectures that address customer business problems and accelerate the adoption of services. In collaboration with sales, you will help drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced-based solutions. You will seek out opportunity to help shape and execute a strategy to build mindshare and broaden the use of the platform across customer organizations. You will utilize your ability to think strategically about business, products, and technical challenges.Key job responsibilities
Role Responsibilities
· Build deep relationships with customers to become a trusted advisor for their most critical workloads that support their digital transformation and journey to the cloud
· Support achievement of revenue objectives through the adoption and migration of applications, software, and services onto the platform in partnership with the sales team
· Educate customers on the value proposition of cloud and participate in deep architectural discussions to ensure solutions are designed for successful deployment
· Contribute to internal and customer-facing publications such as white-papers and blogs as a means of scaling your knowledge

- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 6+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- Bachelor's degree in computer science, engineering, mathematics or equivalent

- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients.
- Experience in a technical role within a sales organization
- Experience architecting/operating solutions built on AWS
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures

About AWS
Work/Life Harmony
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at
Mentorship and Career Growth
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
Key job responsibilities
Enablement: You build and drive programs to achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other.Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of cloud adoption framework, cloud center of excellence, communities of practice, and other.
A day in the life
Working backwards from the customer,
• You will define opportunities, anticipate business and technical risks, and drive clarity that are strategic to the customer’s cloud journey including large-scale migrations, data and analytics, digital innovation, high performance computing, product innovation, business agility, and other.
• You will influence business and technical executive-team leaders at customer and drive detailed business and technical discussions and alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer.
• You will serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams
• You manage business and technology program initiatives across the full lifecycle, navigating risks, roadblocks, constraints and trade-offs and delivering migration acceleration strategies effectively
• You will leverage your communication, program management, technical, operations, and transformation acumen to earn trust with your customer, understand their strategic goals, translate them into executable plans, ensure programmatic governance and deliver successful, often industry changing, customer outcomes on AWS.
Guided by Facts and Data – We rely on fact-based results and data, contextualized through our expertise to inform functional priorities, and influence AWS services and industry solution opportunities.

• 15+ years of experience driving technology initiatives, including 7+ years of customer-facing experience delivering technology transformation programs in large enterprise organizations with complex stakeholder landscapes and decision-making processes
• Analytical, data-driven problem solver who thrives in a dynamic, customer-focused environment
• Experience in Cloud services, either in a consulting and advisory role or in a Cloud Program/ Cloud COE leadership role
• Knowledge and experience of Agile delivery (e.g. Scrum and SAFe) and of PMP/Prince2/PgMP. Certification across PM/Program Management and Agile bodies is preferred.
• Executive presence and effective communication skills (active-listening, verbal, written, and presentation) including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers.
• Bachelor's degree or equivalent experience.

* Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
* Effective communication skills (active-listening, verbal, written, and presentation) including risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers.
* AWS Cloud Practitioner certification (or higher) and/or equivalent other cloud provider certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
* Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
* Whilst experience working in FSI or another regulated industry is of interest, we value experience in technology change consulting and project & program delivery from enterprise organizations in all industries
* AWS Cloud Practitioner certification (or higher) and/or equivalent other cloud provider certification(s)

Key job responsibilities
• Analyze advertising effectiveness using Amazon's data infrastructure and third-party research tools
• Develop data-driven narratives and insights using descriptive/predictive analytics
• Conduct advanced data analysis using SQL/Python
• Lead agency education initiatives and produce thought leadership content
• Manage senior-level client relationships and drive strategic learning objectives
• Transform complex data analysis into actionable business recommendations
• Build expertise in Amazon's measurement frameworks
• Collaborate with global sales teams to enhance customer success
• Create technical documentation and business reviews

- Bachelor's degree in an analytical field such as Marketing, Advertising, Business, Commerce, Economics, Finance, Mathematics, or Statistics 10+ years of data analysis and storytelling experience
- 10 + years relevant data analysis and storytelling experience at an advertiser, advertising agency, research provider or media publisher
- 5+ years of experience in a customer-facing consulting role in the digital media/AdTech space
- Expertise in digital advertising measurement methodologies, experimentation, marketing mix modeling (MMM), consumer insights research, and audience strategies
- Ability to leverage SQL/Python to effectively query and analyze data
- Ability to present insights and advocate for Amazon Ads with both technical and non-technical customers and stakeholders

- Advanced degree (MBA, Master's) in related field
- Experience in digital campaign management
- Experience successfully engaging senior stakeholders within media agencies OR advertisers
- Experience working in complex, global organizations

Roles & Responsibilities• Serve as a key technical member of the Business Development team in helping to ensure customer success in building applications and services on the AWS platform.
• Responsible for establishing technical credibility in sales cycles (personally or with the broader technical team), and can credibly drive discussions with CTOs, CIOs, Chief Architects, Senior Developers, etc. from both customer and partners across the PE segment.
• Scope each customer engagement, with attention towards clear and well-defined objectives and success criteria.
• Provide technical & architectural guidance to PE firms and their portfolio of investments and help develop cost optimization strategies by deploying the right architecture and AWS pricing models.
• Work closely with Private Equity Firms and their portfolio companies to ensure they have the technical resources required to be successful using AWS services.
• Build rapport with Executives at both the Private Equity firm and their companies leveraging your understanding of enterprise architecture, merger and acquisitions, migration and cost optimization of IT infrastructure and other key technologies (Cloud, software development, open source software tools, infrastructure management, migrations etc.).
• Support the CEO/CTOs of portfolio companies through AWS Platform briefings, roadmaps briefings, and Solution Architect office hours.
• Support the wider AWS customer base with specialized workshops and training sessions.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of IT development or implementation/consulting in the software or Internet industries experience