Data Center Technician Operations jobs at Amazon in United States, Laurel

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
- Bend or twist the body into unusual positions while working
- Push or pull heavy objects into position
- Work in noisy environments
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of maintenance experience on mechanical or electrical equipment
- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Familiar with building management systems (BMS/EPMS)
- 4+ years of Data Center Engineering Experience and ability to prioritize in a complex, fast-paced environment
- Operating engineering license(s) such as DC II, DC III, or equivalent
- Electrical or mechanical Journeyman License, or CFC license (Universal or minimum Type II), or NFPA 70E Certification.

While you may not be a security expert just yet, in this role you’ll develop a broad and deep understanding of the overall AWS security posture. Your work will impact all employees within AWS and help us shape the future direction of automatic security tools in AWS.Key job responsibilities
Build services that solve complex, ambiguous problems at the scale of the AWS cloud
Design and develop highly scalable systems for detecting security issues in software and triggering campaigns to drive remediation of security problems
Rapidly prototype and incubate new security features and solutionsDeliver high quality solutions in a hyper-growth environment where priorities shift
Learn about emerging security threats and implement systems to protect AWS from themA day in the life
You'll whiteboard solutions with senior engineers and code features and services end-to-end.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position involves shift work that will include days/nights/weekends/holidays.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.