Tpm L6 Fundamentum jobs at Amazon in United States, Detroit

To help make this a reality, we are looking for a Senior Technical Program Manager to build infrastructure to support our Partner and Builder infrastructure. As a TPM, you will be responsible for projects that span across the organization and contribute to building scalable mechanisms within Fundamentum, including a focus on Region Flexibility initiatives.
This role is located in Detroit, MI, Seattle, WA, or Santa Cruz, CA.
Responsibilities include:
· Work with the leadership team to set strategy, define the product, and make appropriate high-judgment trade-offs between features and speed-to-launch
· Use case prioritization, feature definition, ownership of the product roadmap, and customer segmentation
· Engage with service owners and partner teams to identify integration opportunities and drive product initiatives
· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical
constraints.
· Creation of communication mechanisms for collaboration across SVPs in the broader Consumer.
· Document, maintain and report on program processes
· Identify and manage operational best practices with a focus on efficiency and customer satisfaction
· Effective communication with Senior and VP level partners both written and verbal
· Perform general administrative functions such as scheduling meetings, event management, and marketing

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Key job responsibilities
A Sr. Technical Program Manager must exhibit high judgment and the ability to deal with ambiguity to move fast regardless of whether all the required data exists.In this role you will demonstrate program management skills and be comfortable to operate at scale, and will have experience in leading large cross-functional and cross-organizational programs. You will be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities.The TPM drives large programs, like reducing builder toil, improving experience for customers with significantly complex cross-functional technology initiatives. They remediate critical problems and manage escalations, as needed. They work on disambiguating complex requirements, driving clarity, building consensus and they define architectural strategies to meet the needs of Amazon builders developing high performing applications and improve their productivity by proposing solutions to streamline their experience.Finally, we seek leaders who have a bold vision with the initiative and the pragmatism for how to achieve it.A day in the life

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Primary responsibilities include troubleshooting, diagnosing and fixing operational issues, developing monitoring solutions, performing infrastructure maintenance and configuration, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development, updating/enhancing our current software, automation of support processes and documentation of our systems.

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Experience with AWS, networks and operating systems