Strategic Customer Engagements Deal Lead jobs at Amazon in United States, Arlington

Key job responsibilities
• Support implementation and maintenance of import and export compliance procedures in accordance with the Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and U.S. Customs and Border Protection (CBP) requirements
• Assist with classification of hardware, software, and technical data under the U.S. Munitions List (USML), Commerce Control List (CCL), and Harmonized System (HS)
• Review, track, and manage export/import requests and tickets
• Prepare and submit license applications or confirm applicability of license exceptions
• Monitor export authorizations to ensure compliance with approved terms, including value limits, quantities, conditions, and expiration dates
• Coordinate with customs brokers, freight forwarders, and internal logistics teams to support accurate and timely import and export filings, and assist in resolving any customs or export clearance issues
• Maintain accurate compliance records and assist with data entry and system updates in SAP Global Trade Services (GTS) and other compliance systems
• Assist in developing and maintaining key performance metrics and compliance reports to measure program effectiveness and identify areas for improvement.
• Contribute to trade compliance awareness initiatives by preparing training materials and supporting communication of regulatory requirements across the organization.Security clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.

- Bachelor’s degree in business, political science, international studies, supply chain management, or related field; or equivalent combination of education, certifications, and relevant work experience
- 2 + years of experience in export/import compliance, logistics, or supply chain
- Foundational understanding of U.S. export/import regulations including the EAR, ITAR and CBP requirements
- Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment
- Effective written and verbal communication skills

- Prior work experience supporting trade compliance, logistics, or supply chain operations in the aerospace, defense, or high-technology industries
- Working knowledge of EAR, ITAR, and CBP regulations, including familiarity with export licensing and jurisdiction/classification processes
- Experience using SAP GTS or other global trade management systems
- Experience with government systems such as SNAP-R, DECCS, or ACE for license applications and shipment reporting
- Strong analytical and problem-solving skills, with the ability to identify potential compliance risks and escalate appropriately
- A curious self-starter with a proven track record of diving into unknown territory, learning new concepts, and pushing your comfort zone
- Certified Export Compliance Professional or similar trade compliance certification

Key job responsibilities
• Act as trusted advisor and thought leader in the development of the strategy and execution of the sales and GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel opportunities.
• Collaborate with finance and analytics teams to produce financial models, risk assessments and performance metrics that will guide each deal, ensuring data-driven decision-making and scalability.
• Dive Deep into customers’ business needs and obstacles, tailoring deal structures that are mutually beneficial to all parties.
• Inspire and influence internal stakeholders, experts and other resources not under direct control, proactively removing obstacles to drive deal momentum and deliver seamless execution.
• Facilitate alignment and effective AWS communication within sales team and internal/external key partners/customers and promptly resolve any conflicts to encourage harmonious and productive interaction.
• Continuously monitor and analyze industry trends and competitive landscapes to inform deal strategy and identify high-potential opportunities.
• Ensure disciplined sales methodology application across management groups, resulting in consistent and accurately forecasted financial results.
• Cultivate best practices through analysis and reporting in support of continuous improvement.
• Work with key internal stakeholders (e.g. AWS Partner Organization, finance, operations, legal, etc.) as needed.A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 12+ years of technology related deal team or complex sales environment experience
• 5+ years of experience in business consulting, GTM/strategic collaboration deals with technology and/or services partners

• Advanced degree or equivalent relevant experience
• Direct field experience and knowledge of AWS products and services
• Demonstrated success in structuring, negotiating, and closing large-scale, high-impact partnership deals
• Proven track record of managing and streamlining complex processes with a close attention to detail
• Understanding of the Global/SI business model and ISV partnerships
• Strong written and verbal presentation skills and the ability to articulate complex concepts to cross-functional audiences.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role will shape the future of advertising. You will be directly contributing to the development of Advertising General Intelligence. Reporting to the VP of Advertising, you will drive innovation in content understanding, policy automation, and GenAI and agentic applications while scaling our capabilities across Amazon's advertising ecosystem. You will drive scaled model development and deployment in a high availability and complex real time ecosystem.This role is working on an Advertising specific Foundational Model and subsequent capabilities. In this role you will solve the hardest science problems facing the Ads business. You will drive innovation through a global organization spanning four continents and must influence across organizations, requiring strong leadership skills in managing distributed teams across time zones and cultures. You have the depth and breadth and domain expertise to provide industry leading science leadership/guidance to the most complex initiatives while also doing hands-on work on the hardest problems that accelerate the team.
Key job responsibilities
Strategic Leadership
* Define and execute the scientific and technical vision for AT's next generation of tools and capabilities.
* Drive innovation in GenAI, LLMs, computer vision, and other emerging technologies.
* Partner with senior leaders across Amazon Advertising to align on strategic initiatives.
* Own the end-to-end delivery of AT's science roadmap.Technical Innovation
* Guide research directions in content understanding, policy automation, and trust & safety
* Drive adoption of emerging technologies while ensuring operational excellence
* Lead technical planning and resource allocation across teams
* Partner with academia and research organizations to advance the state of the art
* Represent AT's technical achievements across multiple venues"

* PhD in Computer Science, Statistics or related field.
* 6+ years of applied ML experience in deploying ML solutions to customer facing products.
* LLM, MLLM, General Multi-Model Experience, or Significant Applied Reinforcement Learning Background

* Experience in shipping large-scale deep learning models for online recommendation, personalization, or search.
* Experience partnering with engineering teams to ensure deep learning solutions meet latency requirements.
* Experience in building GenAI-based product strategy.
* Evidence of producing internal or external publications that motivate new lines of research.
* Excellent verbal and written communication.

Key job responsibilities- Apply technical expertise in observability practices, including:
- - Distributed tracing implementation
- - Metrics collection and analysis
- - Log aggregation and analysis
- - Alert management and incident response
- - Application performance monitoring
- - SLO/SLI definition and monitoring
- Provide feedback to AWS service teams on customer needs and technical requirements
- Document and share observability implementation patterns and best practices
Required Technical Knowledge:
Deep expertise with observability platforms and tools such as:
- AWS native services (CloudWatch, CloudTrail, etc.)
- Open-source solutions (Prometheus, Grafana, OpenTelemetry)- Understanding of modern application architectures (microservices, containers, serverless)
- Experience with DevOps practices and tools
- Knowledge of SRE principles and practices
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent

- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar

Key job responsibilities
1. Create point-of-view analyses of select domains (e.g., project-based analysis to generate insights and drive business decisions)2. Support Strategic Initiatives by:
- Creating roadmaps for project implementation- Tracking progress relative to expected deliverable dates and milestones
3. Manage business operations by:
- Monitoring key metrics regularly to identify trends4. Lead CCOE initiative deliverables, including participation in and leadership of programmatic activitiesDiverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance:

- 3+ years of business development, partnership management, or sourcing new business experience
- Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience influencing internal and external stakeholders
- Experience with AI tooling for job and workflow automation.

- Experience with Consulting/Professional Service firm GTM models.

Key job responsibilities
• Write bar raising customer and business facing CXO level proposals and documents to influence and drive decision making at the highest levels of the organization.
• Adept at thinking strategically and analytically about business, product, and technical requirements, with the ability to crystalize recommendations, and build consensus across the organization.
• Drive voice of the customer initiatives to understand public sector customer needs, validate use cases, conduct proof of concepts, and drive adoption and retention.
• Experience working in start-up mode building sales presentations, product and service offerings, and value propositions. Be able to navigate ambiguity, create a plan, and execute programmatically.
• Work closely with KGS legal, regulatory, infrastructure, and engineering teams to develop targeted strategies to expand the public sector business and drive adoption of product offerings.
• Provide regular updates and insights to KGS leadership on market trends, competitive landscape, and customer/partner feedback. Have bias for action to implement strategic initiatives based on inputs.
• Collaborate with KGS cross-functional teams (marketing, product, solutions architecture, deal desk, sales operations, etc.) to ensure service launch readiness.
• Work with key KGS stakeholders including finance, legal, accounting, tax, and operations to obtain approvals and consummate deals.
• Be obsessed with customer success to operationalize specialized KGS contracts after deal closure, onboard customers, provide account and technical support, orchestrate and fulfill service orders.Export Control - This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

- 7+ years of developing, negotiating and executing business agreements experience
- 10+ years of professional or military experience
- Bachelor's degree
- 7+ years experience developing strategies that influence leadership decisions at the organizational level
- 7+ years experience in scaling sales and delivering service through go-to-market strategies, business development, opportunity qualification, deal assessment, and managing the sales pipeline.
- 7+ years experience in driving offers and contracts at high velocity, building deal frameworks, approval workflows and scalable review mechanisms through automation using customer and business insights.

You will get the to work across a broad set of systems and services, and opportunity to architect multi-cloud solutions, which improve availability and performance while increasing infrastructure resource utilization. You will have the opportunity to develop systems and processes that manage cloud resources across different regions and technical stacks, ensuring the overall health and stability of the system.You will be partnering with security, software engineers, and support engineers to raise the engineering and reliability bar through robust system design and architecture in a multi-cloud environment and drive operational excellence and customer success. You are a trusted resource on secure and scalable development and deployment practices, and work closely with engineers to identify opportunities to improve developer velocity and infrastructure efficiency while maintaining high availability and resilience. You will also lead efforts to identify and prioritize reliability and performance issues that can be detected through automation. This will involve developing prototypes for monitoring and experimenting with innovative solutions to enhance our toolset for system observability and optimization.Key job responsibilities
- Be actively involved in regular engineering activities, providing hands-on technical guidance and support.
- Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, and provide a secured work environment.
- Lead architecture, design, and proof-of-concept efforts for end-to-end project delivery, ensuring high quality and simplicity in complex systems.
- Design, implement, deploy, and maintain innovative cloud-based software solutions to enhance service security, durability, availability, performance, and cost-efficiency.
- Take ownership of complex projects, managing broad scopes with autonomy and accountability.- Stay current with evolving technologies, proactively researching new advancements to recommend and integrate into projects.

- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
- Experience building services using AWS products

- Knowledge of database systems and SQL
- Experience with distributed systems at scale
- Multi-cloud experience (AWS, Azure, Google Cloud Platform) including experience with their products and services