Support Associate Onprem jobs at Amazon in Thailand, Bangkok

As a Systems Development engineer it’s up to you to define, design and refine the tech that keeps us in lock step with our partners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain technologies used to ignite millions of screens worldwide with FireTV experience.Key job responsibilities
The ideal candidate has current and extensive experience developing and building Android systems and applications. The candidate understands what the limitations of the platform are and can design and implement additional services or help optimize existing ones to meet the product requirements. The ideal candidate:
- Has in-depth expertise working with Android system- Good understanding of Multimedia domain and associated technologies
- Profiency in Java, Kotlin.
- Mentor and lead developers by cultivating curiosity and deep technical understanding
- Explore technical needs and bring solutions to the table
- Work with other lead engineers to develop a unified technical strategy for AndroidA day in the life

- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes

- Experience with distributed systems at scale

In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to produce cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will be learning something new from your customers, your peers and your own experiments.Key job responsibilities
• As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.
• You operate as a trusted advisor for customers. The best interests of the customer will shape the guidance you provide. You work backwards from their priorities and find inventive ways to add value with solutions utilizing AWS and its Partners’ technology.
• You capture and share the voice of the customer to influence the roadmap of new features and services for AWS. You use your customer understanding to participate the creation or updates of technical content and reference architectures (e.g. white papers, code samples, blog posts).
• Evangelize and educate about AWS technology (e.g. workshops, user groups, meetups, public speaking, online videos or conferences).A day in the life
The Solutions Architect team at AWS is responsible for helping customers successfully implement cloud technologies. In a typical week you will meet multiple customers and you will collaborate with them on designing and operating well-architected solutions. You will earn their trust and show them the art of the possible, educating them around the capabilities of AWS. Partnering with internal teams and experts, leveraging a deep knowledge of our tools and products, you’ll craft highly-scalable, flexible, and resilient cloud architectures that address our customers’ business problems. As part of our team, you’ll have the opportunity to continuously learn and innovate daily.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++
- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, or Windows)

- Experience implementing a cloud-based technology solution
- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps

Note:
• Candidate must be authorized to work in Thailand without sponsorship.
• 5 days’ work week
• Onsite based in our office near Phetchaburi MRTYour day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of hardware and software issues by implementing successful solutions. You will guide and empower both technical and non-technical Amazonians through the ever-evolving digital landscape.Key job responsibilities
• Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed
• Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements
• Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions
• Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits
• Help train and onboard new team members and Amazonians
• Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience setting up, taking down and re-locating PC systems
- Experience with network troubleshooting and support
- High school or equivalent
- Ability to identify and proactively resolve or escalate issues
- Excellent customer facing skills
- Willingness to learn and apply new procedures and technology
- Proficient in English

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
- Bachelor’s degree in Computer Science or IT related field
- Experience with client, server and network services DNS, DHCP, OSI Model and TCP/IP
- Experience with audiovisual, video conferencing or event support
- Experience in Active Directory and Windows Server backup solutions
- Understanding basic concepts of information security

Note:
• Candidate must be authorized to work in Thailand without sponsorship.
• 5 days’ work week
• Onsite based in our office near Phetchaburi MRTYour day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of hardware and software issues by implementing successful solutions. You will guide and empower both technical and non-technical Amazonians through the ever-evolving digital landscape.Key job responsibilities
• Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed
• Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements
• Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions
• Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits
• Help train and onboard new team members and Amazonians
• Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience setting up, taking down and re-locating PC systems
- Experience with network troubleshooting and support
- High school or equivalent
- Ability to identify and proactively resolve or escalate issues
- Excellent customer facing skills
- Willingness to learn and apply new procedures and technology
- Proficient in English

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
- Bachelor’s degree in Computer Science or IT related field
- Experience with client, server and network services DNS, DHCP, OSI Model and TCP/IP
- Experience with audiovisual, video conferencing or event support
- Experience in Active Directory and Windows Server backup solutions
- Understanding basic concepts of information security

Key job responsibilities
- Retrieve and analyze data using SQL, Excel, and other data management systems.- Drive small to medium operational enhancement projects.
Support Ops Analytics is dedicated to delivering timely data insights to the leaders of Support Operations. We create dashboards, reports, and data pipelines to enable our stakeholders to move as quickly as possible in meeting our goals while maintaining a quality selling partner experience.

- 3+ years of business analyst, data analyst or similar role experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL

Amazon internships are full-time (38 hours/week) and normally run for 12 consecutive weeks from Dec to Feb 2026.Key job responsibilities
• Partner with team members at AWS to analyze customer trends and market conditions
• Support AWS sales teams to drive their day-to-day interactions through data driven input
• Identify new growth opportunities for AWS

- Currently enrolled in a bachelor’s degree in analysis, informatics, business statistics, or similar program in your penultimate year graduating 2026.

• Interest in cloud computing technology: You are excited to use cloud technology and have previous experience that leverages technology to solve problems.
• Good Communicator: You are comfortable talking with all different kinds of people, interests, and walks of life. You write clearly, listen well, and use the right tone for the audience.
• Self-Starter: You actively look for opportunities to improve and add value to your team and customers.

Key job responsibilities
- Support end-user equipment and your building’s IT infrastructure
- Train and mentor IT techniciansA day in the life
You’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch.

- 3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 3+ years of troubleshooting in a multi-user high availability environment experience
- 3+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 1+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 1+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma

- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment