Cloud Support Associate Analytics Mandarin Speaker Aws Engineering jobs at Amazon in Taiwan, Taipei

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsA day in the life
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 2+ years experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C++

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.What you will do: As a member of the AWS Board Core Design & Services team based in Taiwan, you will own the sustaining engineering efforts and NPI validation supervision for server components at ODM partners. You will be responsible for hardware validation, quality management, and technical issue resolution during mass production. You will collaborate with ODM teams to ensure smooth transition from NPI to mass production, while maintaining AWS's high standards for quality and reliability. You'll provide leadership in production validation processes and work closely with US-based design teams to implement design improvements. This role requires strong technical expertise combined with excellent project management skills to coordinate between AWS internal teams and ODM partners.
Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS creates a unique opportunity for differentiated hardware that will directly benefit customers.Why you will love it: You will build next-generation hardware that powers the cloud. You will deliver improvements for our customers and have a direct impact on our bottom line. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work.A day in the life
Hardware engineers within the AWS Board Core Design & Services team in Taiwan focus on sustaining engineering and NPI validation activities, including: managing ODM validation processes, reviewing test coverage and results, conducting failure analysis, driving corrective actions, and ensuring smooth mass production. You will coordinate between US-based design teams and local ODM partners, review production test data, optimize manufacturing processes, and implement continuous improvement initiatives. The role requires balancing technical depth with project management skills to ensure AWS hardware quality standards are maintained throughout the product lifecycle.
About the team
*Why AWS*
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* BS Electrical/Computer Engineering (or equivalent experience)
* 7+ years of experience in hardware validation and sustaining engineering
* 7+ years of experience working with ODM partners in Asia
* 7+ years of experience in test development and validation processes
* 7+ years of experience in failure analysis and debug of complex hardware issues
* 7+ years of experience in manufacturing test development and optimization
* Fluent in English and Mandarin Chinese (written and verbal)

* Master's degree in electrical engineering, computer engineering, or equivalent
* 10+ years of experience in server validation and sustaining engineering
* Strong expertise in hardware validation methodologies and manufacturing processes
* Experience in managing ODM relationships and driving technical programs
* Experience with server technologies including power, thermal, mechanical, BIOS, BMC
* Strong project management and cross-cultural communication skills
* Experience in production yield analysis and improvement
* Knowledge of industry standard quality tools and methodologies (6-sigma, 8D, etc.)
* Experience in developing and implementing validation test plans
* Experience in managing concurrent engineering projects with multiple ODM partners
* Ability to work independently and lead technical discussions with ODM partners
* Experience in component quality management and supplier quality engineering
* Meets/exceeds Amazon's leadership principles requirements for this role
* Meets/exceeds Amazon's functional/technical depth and complexity for this role

Revolutionize Consumer Electronics with Cutting-Edge Thermal Design
Join our innovative Devices Team and play a pivotal role in developing next-generation Ring products that transform home security and smart technology. As a Hardware Development Manager, you'll collaborate with passionate innovators to design, develop, and deliver groundbreaking solutions that push the boundaries of connected devices. You will simultaneously be at the forefront of creating thermal solutions that ensure optimal performance and reliability for Ring's groundbreaking devices.
Key job responsibilities
* Develop advanced thermal solutions through sophisticated simulation, comprehensive analysis, and precise measurement correlation
* Collaborate with cross-functional teams to integrate thermal design considerations into product development and to align technical specifications with product vision
* Lead hardware development initiatives from conceptualization through final product delivery
* Conduct system performance evaluations of thermal and power profiles to ensure design compliance across all operational conditions
* Apply complex electronic assembly analysis using state-of-the-art simulation and experimental techniques
* Support creative product development by providing technical insights and innovative thermal management strategies
* Manage complex product development cycles, ensuring quality, performance, and timely execution
* Develop and implement strategic approaches to hardware design and manufacturing processes
* Provide technical leadership and mentorship to team members, fostering a culture of continuous improvementA day in the life
Your day will be filled with dynamic challenges and collaborative problem-solving. You'll work closely with cross-functional teams, bridging technical expertise with creative solutions. From conceptualizing new product designs to guiding development processes, you'll be at the heart of transforming innovative ideas into tangible, market-ready technologies. This will include mechanical, industrial design, and power engineering teams to develop thermal management strategies for Ring's cutting-edge products like Video Doorbells, Security Cameras, and emerging technologies.

- PhD in Thermal or Mechanical Engineering or Master's degree in Engineering or related technical discipline
- Experience with IoT device thermal system design and architecture
- Advanced knowledge of computational fluid dynamics
- Expertise in experimental thermal characterization techniques
- Background in consumer electronics product development
- Experience with IoT product ecosystems
- Advanced knowledge of emerging hardware technologies
- Proven track record of successful product launches
- Familiarity with international manufacturing processes

Amazon Web Services’ Hardware Engineering team is looking for experienced professionals to help build the world’s premier cloud computing platform. We are looking for Principle Manufacturing Engineers who are capable of operating in a fast paced, ever changing, multi-platform international manufacturing and production environment. Our Principal Manufacturing Engineers work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS products both proactively in the design phase as well as monitoring, reporting and investigating any early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production up and running, understanding root cause of hardware failures and resolving gaps in our suppliers manufacturing processes. Further you will accomplish this both by directly making changes, and coaching other manufacturing engineers to deliver products quickly and at a high quality level.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• Develop and improve organizational processes to optimize the launch of new products
• Manage quality at CM, ODM and vendors
• Provide On-Site support to new product launches
• Design in quality and manufacturability on new designs of servers and racks
• Root cause customer impacting issues and drive resolution

- Bachelor of Science degree in manufacturing, industrial, mechanical, or electrical engineering or other related technical degree
- Experience in electronics manufacturing inclusive of some process engineering
- Experience in product development
- Experience in lean manufacturing implementation
- Experience conceptualizing, designing, assembling and debugging tools and fixtures
- Experience reducing cycle time and improving labor efficiency
- Experience in supplier component management

- Diverse experience across multiple roles within the electronics manufacturing and product development environment
- Experience with SMT and PCBA
- Six Sigma black belt
- Experience with Datacenter Operations
- Experience in supply chain for electronics manufacturing

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Manage quality at CM, ODM and vendors- Design in quality and manufacturability on new designs of servers and racksAmazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's or Master’s degree in Industrial, Manufacturing Engineering or similar related field or equivalent experience
- 2+ years of Manufacturing Engineering work experience with server platforms or on high-tech hardware
- 5+ years of product development experience
- 5+ working with manufacturing suppliers to improve incoming quality of systems
- 5+ years Experience reducing cycle time and improving labor efficiency

What you will do?You will work with engineers across the company for delivering the next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for AWS. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our software and hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers.Why you will love it?You will work with engineers across the company for delivering the next-generation AWS platforms. You will have a direct impact on our bottom line and the ability to deliver improvements for AWS. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.
Key job responsibilities
You will be a technical leader solving complex architectural problems which may not defined before hand. You will be owning the teams systems and work proactively in identifying deficiencies, writing tactical code to solve issues before they impact customers, and working with your team to scale the solution. You will decompose big difficult server system testability, reliability and diagnosis problems into straightforward tasks, components or features that you will lead to deliver yourself and through others in parallel. You will use combination of hardware, software, system designs, x86 architecture, processes, diagnosis and operations knowledge.A day in the life
Working with a variety of job roles (SDEs, SDETs, Hardware Engineers, TPMs, Managers, Principals) and groups (AWS Hardware Engineering, EC2, other AWS services) through server conception, test, launch, and operations. Driving high quality and reliability into future/new designs for AWS Accelerated server solutions for AWS Cloud.
Why AWS
Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- 6+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience
- 6+ years of non-internship professional software development experience
- 6+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 4+ years of systems development in an IT or data center environment experience
- 4+ years of deploying and operating in a Linux/Unix environment experience
- 6+ years of systems design, software development, operations, automation, and process improvement experience
- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production

- 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers

Amazon Web Services’ Hardware Engineering team is looking for experienced professionals to help build the world’s premier cloud computing platform. We are looking for Principle Manufacturing Engineers who are capable of operating in a fast paced, ever changing, multi-platform international manufacturing and production environment. Our Principal Manufacturing Engineers work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS products both proactively in the design phase as well as monitoring, reporting and investigating any early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production up and running, understanding root cause of hardware failures and resolving gaps in our suppliers manufacturing processes. Further you will accomplish this both by directly making changes, and coaching other manufacturing engineers to deliver products quickly and at a high quality level.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• Develop and improve organizational processes to optimize the launch of new products
• Manage quality at CM, ODM and vendors
• Provide On-Site support to new product launches
• Design in quality and manufacturability on new designs of servers and racks
• Root cause customer impacting issues and drive resolution

- Bachelor of Science degree in manufacturing, industrial, mechanical, or electrical engineering or other related technical degree
- Experience in electronics manufacturing inclusive of some process engineering
- Experience in product development
- Experience in lean manufacturing implementation
- Experience conceptualizing, designing, assembling and debugging tools and fixtures
- Experience reducing cycle time and improving labor efficiency
- Experience in supplier component management
-

- Diverse experience across multiple roles within the electronics manufacturing and product development environment
- Experience with SMT and PCBA
- Six Sigma black belt
- Experience with Datacenter Operations
- Experience in supply chain for electronics manufacturing