Global Field Operations Technician jobs at Amazon in Sweden

Responsibilities:
• Maintain mechanical and electrical equipment
• Assist root cause analysis of equipment failures
• Assist in troubleshooting of facility and rack-level events within internal SLA
• Ensure all safety procedures are adhered to while performing work
• Take daily operational readings of all mechanical and electrical equipment
• Take daily operational readings of all mechanical and electrical equipment
• Able to work a 12 hour shift (rotating 3 to 4 day work weeks and might include night shifts)
• Utilize internal CMMS to manage building workflows and perform rack installationsOther Requirements
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 18kg unassisted and participate in group lifts for 50 pounds or more
• Coordinate body movements when using tools or equipment
• Reach and stretch to position equipment and fixtures while maintaining balance
• Bend or twist the body into unusual positions while working
• Perform physical tasks all day without becoming overly tired
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk
• Use hands to manipulate small wires and objects
• Push or pull heavy objects into position
• Work in a noisy environment
• Works shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
• Work at depths, such as under raised floors
• Work support could include travel to more than one site location (travel less than 25% of time)

• In pursuit of or obtained Bachelor’s Degree within a relevant field such as mechanical/electrical engineering OR • In pursuit of or obtained certification from a Technical/Trade school program (HVAC, electrician, facilities maintenance, or similar) • English language Proficiency, both written and verbal • Ability to work well with others in a team environment, displaying strong time management skills

• Experience in project or program Management • Understanding of mechanical systems (Mechanical, HVAC systems, Controls Amazon is an equal opportunities employer.

Key job responsibilities
Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve security and compliance objectives while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.

- 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience
- 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience
- Bachelor's degree in Computer Science, Math, or a related field
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Experience in IT consulting/management with IT Transformation in a customer-facing role
- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
- Experience in enterprise architecture including virtualization technologies & distributed architecture
- Experience managing and delivering large-scale enterprise IT projects

Our AI acceleration Partner Solutions Architects focus on automating large scale workflows with AI and accelerating partner AI readiness and transformation. In this role, you'll build AI tools/agents and solutions that drive both internal AWS productivity and external partner success. This position directly supports AWS' strategic vision to lead AI/GenAI development alongside our customers and partners. The role offers visibility across APO organization and the opportunity to shape the future of partner AI transformation.Key job responsibilitiesDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Responsible for day-to-day assistance with capacity management.- Deliver simple, sustainable and repeatable solutions and processes.- Manage work and priorities through ticketing system and workflows.- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.- Participate in the migration, basic configuration and rollout of new or upgraded hardware.- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.Physical requirements:
- Working in stationary position, with appropriate breaks while maintaining a high level of alertness and attention to detail.- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

Education & Certification: Bachelor’s degree in Computer Science or a relevant certification, combined with hands-on experience in networking deployment and cabling infrastructure best practices.Technical Expertise: Strong understanding of enterprise infrastructure technologies including routers, switches, load balancers, and firewalls.Cabling & Tools Knowledge: Familiarity with network cabling standards, optic types, and testing tools such as VFL, power meter, and OTDR.Language Skills: Very good command of English, both written and spoken.

Project & Problem-Solving Skills: Comfortable working on small to medium, and slightly complex projects in ambiguous environments; strong prioritization, time management, and analytical judgment under pressure.Networking Knowledge: Solid understanding of Ethernet, IP networking, and fabric-based network design; experience in large-scale data center network implementations and virtualized enterprise environments.Technical Expertise: Familiar with network cabling, optic types, and test equipment (VFL, power meter, OTDR); strong troubleshooting and support background.Best Practices & Methodologies: Awareness or knowledge of IT best practice frameworks such as ITIL, LEAN, AGILE, and Operational Excellence principles.

* A valid driver's license is required for this role.AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
SAFETY
ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.oTroubleshoot events within internal Service Level Agreements (SLA’s)
o Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
o Supervise contractors who perform servicing or preventive maintenancePhysical requirements
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Ability to work shifts (morning, late and night)
• On-call rotation reaction to off-duty emergency calls (if applicable)
• Work at heights and from ladders; in a noisy environment with ear protection
• Perform physical tasks during the shiftA day in the life
Your day-to-day activities will include:- Monitoring alarms and systems that manage power, cooling, and fire suppression in the data center.
- Coordinating vendor work on-site to ensure equipment is maintained and uptime is preserved.- Handling rack installations and powering up equipment.
- Monitoring and facilitating the handover of new equipment.- Participating in event response drills.About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• High school or equivalent diploma
• 1 to 4 years of Knowledge of key electrical competencies and theory; generic mechanical room infrastructure such as chillers, cooler units, and fan controls; backup generator systems
• Valid EU driving license;

• Degree in Electrical Engineering, Mechanical Engineering or relevant discipline + Professional Certification in Electrical, Mechanical or Controls engineering.
• Experience in operations of critical facilities (Heavy Industry or Data Centers) which require in-depth knowledge in electrical, mechanical, and control systems and Data Center engineering experience

This role requires a driven leader who can inspire and guide their team to meet the evolving needs of our organization.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
· Lead and supervise a team of Data Center Technicians which is installing, maintaining and decommissioning network and server hardware· Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience· Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs· Carry out supervisory responsibilities in accordance with the organization’s policies and procedures· Mentor, train and develop career progression for direct reports and members of the organization· Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective· Coordinate support of change management resources in partnership with electrical and mechanical operations teams· Develop, improve, and share operational best practices across the region and with peers globallyAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of Data Center Operations experience or similar Operations roles
- · 2+ years of direct people management experience including performance management such as End of Year Reviews
- · Team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment
- . Driving license valid in EU

- 3+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices
- Understanding of critical Electrical, HVAC and control systems.
- Appropriate Security and Safety awareness.

Key job responsibilities
- Server rack installation- Testing and verification of installed equipment- Following detailed technical documentation and installation procedures- Maintain accurate documentation of installations and modifications- Follow safety protocols and data center security procedures
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience in telecommunications or network infrastructure
- Experience with cable installation and management
- Knowledge of server systems and power infrastructure
- Ability to work in various positions (working on ladders, etc)
- Valid driver's license

- Associate's degree in telecommunications or related field
- Experience with fiber optic installations
- Knowledge of network protocols and architectures
- Knowledge of power distribution units (PDUs)