Associate Cloud Operations Architect Eu-north Emea jobs at Amazon in Sweden, Gothenburg

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.RESPONSIBILITIES:
Operational:
- Adhere to security and safety best practices in the data center
- Decommission network racks and equipment in line with internal SLAs
- Manage assigned work and priorities through ticketing system and/or workflows.
- Interact with other datacenter personnel to coordinate work activity
- Contribute ideas to improve operational efficiency
Problem Solving
- Maintain the highest level of network availability by reviewing activity and proceeding with the highest level of operational paranoia
- Escalate to senior technicians, TIPM and management as needed/requiredMentoring:
- Share knowledge and help educate less technical staff on the best practices related to all service owner issues
- Support the onboarding of new technicians through the NCD training and certification program by instructing and observing trainee techniciansKey job responsibilities
- Follow all production, safety and quality standards, codes and industry best practices.
- Physical Decommissioning of network and cabling infrastructure in a Data Center environment.
- Manage assigned work and priorities through ticketing system and/or workflows.
- Scope the level of effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned.
- Provide structured feedback/updates to Stakeholders via ticketing system and/or messaging channels.
- All efforts need to be documented via ticketing system.
- Effectively co-ordinate and deliver multiple tasks concurrently.
- Exhibit quality workmanship on all work and maintain Data Center safety and cleanliness.
- Effectively leverage the logical tools and systems that are provided.- Read and comprehend datacenter build documentation, and site specific layout material.
- Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
- Travel within geographical work area is required
- Travel up to 25% of time outside traditional work area may be required depending on your primary region.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Working knowledge and understanding of datacenter network equipment, including routers, switches, PDU and battery/UPS
- Working knowledge and understanding of datacenter cabling, including cable management (risers, baskets/trays/conduit), fibre optics, copper and FDP/ODF panels
- 2+ years of experience with data network equipment and cabling, optic types, and test equipment
- 2+ years of experience coordinating workload and priorities through ticketing system and/or system-driven workflow

- Working knowledge and understanding of datacenter network and cabling infrastructure concepts, best practices and methodologies
- Advanced understanding of fiber optic & copper cabling standards, testing equipment & troubleshooting methodologies
- 2+ years of experience with data networking in production datacenter environment
- 2+ years of experience with installation and removal of equipment from datacenter racks/cabinets
- * 5+ years of experience with cabling in datacenter environment, including cable management and install/removal in production environment
- 2+ years of experience troubleshooting cabling infrastructure connectivity issues, including patch panels/FDP/ODF
- 2+ years of experience in lead technician role

About OTSAbout The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
Key job responsibilities
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.

- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.

- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment