Fiber Technical Business Developer Kuiper - Global Team jobs at Amazon in Portugal, Miragaia E Marteleira

Application deadline: Nov 18, 2025Export Control Requirement:
In this role, you drive the strategic acquisition of Project Kuiper’s ground infrastructure sites. You will help Kuiper grow our ground presence and build partnerships to deliver capacity to meet customer demand. You will design mechanisms that allow our team and infrastructure to scale globally. As a Sr. Business Development Manager, you will shape and execute on strategies to establish our portfolio and related infrastructure. You will negotiate the contracts needed to provide capacity in the form of land acquisition, teleport locations, built-to-suit developments or colocation.Key job responsibilities
A day in the life- Work with key internal stakeholders (e.g. Business and Economic Development teams, Construction, Networking, Legal, Tax, Regulatory) to determine our site acquisition strategy and due diligence requirements and related vendor and contract needs as we enter new geographic areas.
- Solicit and evaluate proposals for site acquisition services (including hosting, turnkey development, and due diligence) and select top tier vendors to execute on our strategy.

- 3+ years of business development, partnership management, or sourcing new business experience
- Bachelor's degree or equivalent
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience in program or project managementPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application deadline: Dec 1, 2025Key job responsibilities
- Establish and maintain safe working environments following all state and Amazon specific standards and requirements.
- Perform assessments for new automation technology.
- Deep dive technical solutions that encompass advanced technology applications, robotic and automation integration, vendor commissioning content and expectations.- Troubleshoot complex technical problems.
- Provide detailed root cause analysis following correction to the issue.- Manage vendor relationship to drive product support, development and enhancement to increase reliability.
- Develop pragmatic solutions, building and/or designing flexible systems without over-engineering.
- Debug and resolve problems at their root, deep diving the details to understand the broader context.
- Understand fundamental electrical mechanical constraints.
- Consistently follow engineering best practices and where possible drive their adoption.- Deep dive on technical details and lead solutions.
- Lead critical path schedule items and escalate to leadership on potential risks.
- Required ability to work autonomously when identifying complex problems and assigning the correct priority when vendor information is insufficient.
- Thorough understanding and use of principals, theories and concepts in hardware engineering Software design and ability to apply them to product design.- Ability to effectively communicate concepts and write technical documents.
- Desire and energy to work in a fast-paced agile environment.
- Flexibility to travel up to 80%.

- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience troubleshooting and documenting findings
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience working with equipment suppliers.
- Experience with full lifecycle.
- Experience evaluating design, performance and logistical tradeoffs for automated systems.
- Experience managing ticketing and data analysis.

- Knowledge of distributed applications/enterprise applications
- Experience analyzing and troubleshooting RESTful web API calls
- Experience troubleshooting, developing and testing of highly automated systems and/or robotics like automated storage and retrieval systems (ASRS)
- Technical leadership experience in development, testing and implementation of large scale, complex technology projects.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.The base pay range for this position is listed below. Hourly pay ranges include the base pay rate plus the highest available shift differential which applies depending on the shift you select.

Key job responsibilities- Partner with project managers and external vendors to set project priorities, establish milestones, and drive schedules to meet a deadline.
- Influence technical documentation content, perform documentation review, dive deep into system layouts and solutions.
- Excel at developing good working relationships with vendors, engineers, managers, and peers.- Efficiently manage budget documents, change order controls, purchase orders, and invoicing.

- Bachelor's degree
- 5+ years of directly managing and responsible for multiple large projects experience
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment

Responsibilities include:
- Leverage your 1+ YOE in help-desk or desk-side environment to solve issues for Amazon Corporate employees located in-office and remote.- Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with organizational standards.
- Diagnose and troubleshoot end user computing problems including examining the problem, identifying the appropriate resources, testing proposed fixes and follow-up to ensure the problem has been resolved.
- Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.
- Assist with activities to triage and escalate any system or network outage to reduce downtime.
- Assist with remote assistance in Teleconferencing systems and AV presentation equipment.
- Leverage your Associate in Computer Science, related field or IT experience.- Adherence to shift schedules and timeliness are key requirements.
- Willingness to work flexible shifts and scheduling, weekends, and holidays.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Advanced written and spoken English/Portuguese/Spanish level

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

Key job responsibilities- Partner with project managers and external vendors to set project priorities, establish milestones, and drive schedules to meet a deadline.
- Influence technical documentation content, perform documentation review, dive deep into system layouts and solutions.
- Excel at developing good working relationships with vendors, engineers, managers, and peers.- Efficiently manage budget documents, change order controls, purchase orders, and invoicing.

- Bachelor's degree
- 5+ years of directly managing and responsible for multiple large projects experience
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment

Responsibilities include:
- Leverage your 1+ YOE in help-desk or desk-side environment to solve issues forAmazon Corporate employees located in-office and remote.- Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with organizational standards.
- Diagnose and troubleshoot end user computing problems including examining the problem, identifying the appropriate resources, testing proposed fixes and follow-up to ensure the problem has been resolved.
- Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.
- Assist with activities to triage and escalate any system or network outage to reduce downtime.
- Assist with remote assistance in Teleconferencing systems and AV presentation equipment.
- Leverage your Associate in Computer Science, related field or IT experience.- Adherence to shift schedules and timeliness are key requirements.
- Willingness to work flexible shifts and scheduling, weekends, and holidays.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- High school or equivalent
- Experience troubleshooting integrated and interdependent computer systems

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

Responsibilities include:
- Leverage your 1+ YOE in help-desk or desk-side environment to solve issues for Amazon Corporate employees located in-office and remote.- Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with organizational standards.
- Diagnose and troubleshoot end user computing problems including examining the problem, identifying the appropriate resources, testing proposed fixes and follow-up to ensure the problem has been resolved.
- Acquire and maintain current knowledge of relevant policies in order to provide technically accurate solutions to users.
- Assist with activities to triage and escalate any system or network outage to reduce downtime.
- Assist with remote assistance in Teleconferencing systems and AV presentation equipment.
- Leverage your Associate in Computer Science, related field or IT experience.- Adherence to shift schedules and timeliness are key requirements.
- Willingness to work flexible shifts and scheduling, weekends, and holidays.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Advanced written and spoken English/Portuguese/Spanish level

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service