Business Intelligence Engineer - Month Ftc Fleet Planning & Capacity jobs at Amazon in Italy

The Alexa AI Natural Language Understanding team in Italy is seeking a talented, self-directed Software Development Manager (SDM) to tackle some of the most interesting problems on the leading edge of language solutions and machine learning (ML) with our Alexa Artificial Intelligence (AI) org. The SDM will help us in pioneering new machine learning tools and processes through an iterative research and development cycle. You will build scalable, self-serve applications for use across the Alexa AI organization.You will have significant influence on our overall strategy as you work with a small team of subject matter experts and engineers to define features, system architecture, best practices. You will work with Engineers and Scientists on the team to execute our technical vision and create world class products.Key job responsibilities
- Hire and develop the best. You will help grow and develop a team of engineers, growing their careers and empowering them to achieve amazing things.
- Set a vision for your team and create product roadmaps. Help your team identify technical and product requirements and opportunities.
- Use project management and prioritization skills to balance long and short-term goals and deliver on your product roadmap.A day in the lifeTurin (inner metropolitan area population 1.7M) has world-class automotive, automation, aerospace, and banking companies. Housing cost is low while there are recreational opportunities that vary from the opera to the Italian Riviera at one-hour drive, the wine area of Barolo and mountain sport in the Olympic Mountains.

- 7+ years of experience working directly with engineering teams
- Experience in partnering with product and program management teams
- 3+ years of people management experience, managing engineers
- Experience managing a team of Engineers
- Experience building highly-scalable distributed systems
- Experience delivering software projects using Agile / Scrum methodologies
- A strong track record of project delivery for large, cross-functional, projects
- Track record of bringing in and growing engineering talent
- Experience operating large software systems
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
- · 7+ years of experience working directly with engineering teams · Experience in partnering with product and program management teams · 3+ years of people management experience, managing engineers * Experience managing a team of Engineers * Experience building highly-scalable distributed systems * Experience delivering software projects using Agile / Scrum methodologies * A strong track record of project delivery for large, cross-functional, projects * Track record of bringing in and growing engineering talent * Experience operating large software systems * Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences

Key job responsibilities
In this role, you will:
1. Develop and maintain of key features of the system.
2. Work with team members to devise design approaches, prototype new technology and evaluate technical feasibility.
3. Work in an Agile/Scrum environment to deliver high quality software against tight schedules.
4. You will apply knowledge of technology options, technology platforms, and design techniques and approaches to design an integrated solution to address business requirements.5. You will interface with other engineers on the team for peer reviews and with a diverse set of customers (Program Managers, business stakeholders etc.) on understanding business objectives, gathering requirements and delivering solutions.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

You are the ideal candidate if:
• You are excited by contributing to launching and developing a new business
• You are passionate about collaborating with different teams: Marketing, Customer Programs, Operations, Legal, etc.
• You have a proven track record in sales, and executing to meet or exceed these goals
• You excel at establishing top level relationships with customers, and are able to assess their needs, and work to find the best solutions for them
• You are a self-starter and can juggle multiple priorities to make things happen in a fast-paced, dynamic, and highly ambiguous environment
• You have experience in developing trustful relationships with external and internal stakeholders, including key accounts and teams across Operations, Procurement, Finance, Legal
• You can easily shift between strategic thinking and rolling up your sleeves and executing, in order to deliver resultsKey job responsibilities
• Leadership: be part of the organization’s leadership team and help implementing the overall strategy and direction
• Customer relationship management: Building and maintaining strong top-level relationships with potential future strategic customers
• Cross-functional collaboration: work with operations, product, and tech leaders to manage the program and build a product that fits the needs of customers
• Dive deep: Measure performance, identify gaps and opportunities, and lead the team to address them
• Business development: Bring new customers to Amazon, develop the volume of shipping packages, ensure good convertion rate and do it with profitability in mind.This role will be based in Milan

• Bachelor’s degree
• Experience in business development, sales and account management in B2B
• Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
• Strong ownership and deliver results
• Excellent communications skills and the ability to effectively advise senior leadership
• Ability to prioritize and demonstrate relentless discipline in setting and achieving goals
• Professional in Italian and English

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• Advanced or master's degree or MBA
• Experience in the logistics industry
• Expert use of MS Office Suite, CRM (e.g. Salesforce.com), sales and marketing automation tools, eLearning tools

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Colo Regional Engineer, you will drive Mechanical/Electrical Engineering services, construction and implementation of enterprise data centers, which meet quality and performance levels across the globe. You will work directly with our Design Engineering Stakeholders, Construction, Operations, and Commissioning teams regionally and globally. You will be leading projects to fit out the data centers we support to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale.The Colo Regional Engineer is the engineering representative on behalf of the Data Center Field Engineering Team responsible for the successful delivery of projects. In this role, you will assist in Data Center site selection, planning, development. You will evaluate different mechanical/electrical systems and make a data driven decision about a suitable solution based on our guidelines.Key job responsibilities
• Work with colo vendors to review the design for new Data Centers in your region, including design input, submittal review and incorporating AWS products to ensure the design is meeting AWS expectations.
• Act as resident engineer during new colo construction projects. Support construction, commissioning, and handover.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including essential equipment, and event support.
• Provide technical support to the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
• Supporting operating partners to lead, review, and approve designs for existing co-location (colo) data center upgrades which improve availability/efficiency.
• Interface with operating partners, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered by operating partners.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering site audits within leased or colo data centers. Produce reports outlining risks with recommended mitigations and remediation's.
A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. You will be leading projects to fit out the data centers we support to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale
Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s degree in engineering, or 5+ years of relevant engineering experience.
- Cumulative 4+ years of experience with industrial or commercial engineering.

- 5+ years of experience directly related to data center design and in depth understanding of related critical equipment.
- Basic understanding of both mechanical and electrical equipment/design related to data centers (Including but not limited to: variable frequency drives, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc.)
- Knowledge of building codes and regulations for your region.
- Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.
- Experience as resident engineer or hands-on (in the field) design consultant

As the Data Center Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serves as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.As the Chief Engineer you will manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.
Key job responsibilities
• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics
• Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols.
• Enabling the operations organisation to delivering 100% uptime on all customer supporting infrastructure
• Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure
• Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers
• Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class-leading performance
• The successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction & commissioning activities by contracted providers
• Ensuring organisational capability to react & respond appropriately to any potential customer impacting event on any component of electrical or mechanical infrastructure.
• Elevating capabilities of site chief engineers and EOT’s, establish training requirements, coordinate operational readiness testing (LLT, MOT, CCT), LSE/CSE drill & CST programs.
A day in the lifeAbout AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• 15+ years’ experience in a high-volume mission-critical operational environment (eg data centre, healthcare, high technology manufacturing, large scale production, aviation maintenance) preferably 7x24x365 operational experience & responsibilities.
• 10+ year’s relevant leadership experience in an engineering/technical environment for medium to large scale engineering operations (preferably electrical and mechanical). Demonstrable capability to form and lead tactical response teams to resolve specific technical issues by delivering root-cause remediation and successful timely implementation.
• Proven experience of strategic project/portfolio management delivering medium and large-scale technical projects.
• An ability to deliver results in highly complex, technically challenging situations where collaboration across multiple teams is required.
• Ability to prioritize in complex environment.
• Strong IT skills; experience and knowledge of MS Office suite.
• Strong verbal and written communication skills at all levels within the organization, with a requirement to have excellent communications skills through English.
• A history of working with geographically separated teams to deliver speedy solutions to technical issues that can be quickly deployed across multiple geographies.

· Associates or Bachelors in applicable engineering field or mechanical or electrical trades.
· Operating engineering licenses such as DC II, DC III, or equivalent · Stationary Engineering or Building Engineering License · Electrical or mechanical Journeyman License · CFC license · NFPA 70E
· Strong verbal and written communication skills · Solid leadership and organizational skills · Meets/exceeds Amazon’s leadership principles requirements for this role · Meets/exceeds Amazon’s functional/technical depth and complexity Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The CE directs, trains and supports EOTs in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.The role will be based in the Greater Milan area, however flexibility is required to travel to other locations within the EMEA region if required.
Key job responsibilities
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
- Assist in the design and build out of new facilities
- Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
- Perform root cause analysis of equipment failures
- Troubleshoot and report of facility and data sever-level events within internal SLA- Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same- Utilize internal Change Management Systems to manage building workflows
- MV/LV Isolation to facilitate MV maintenance
- Provide metric availability reporting on a weekly basis
- Ability to solve problems at their root, stepping back to understand the broader context.
- Aptitude for troubleshooting and problem solving.
- Ability to maintain SLAs through the implementation of proactive issue detection and immediate response.
- Proven experience of reading SLDs and control schematics.
- Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system.
- Shows good judgment and instincts in decision making.
- Ability to prioritize in complex, fast-paced environment.
Physical Requirements:
· Work at heights and from ladders.
· Perform physical tasks
· Work in a noisy environment with ear protection**To apply, please submit a detailed copy of your CV in English**Working location:
Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid driving license is required for this role.Work Schedule:
Working language:Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Basic Qualifications
- · Good verbal and written English communication skills
- · Apprentice/trades certified or diploma in an Electrical field
- · Demonstrate key electrical competencies (Practice & Theory)
- · Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- · Ability to draft accurate support procedures in English, system documentation, and issue tracking entries
- · Ability to take full ownership of technical issues
- · Willing to travel between Data center sites, and internationally if required
- · Solid IT skills; experience and knowledge of MS Office suite.

- Preferred Qualifications
- · 3+ years of experience in operations and on-call support for Data Center facilities / or Mission Critical Plants/ Production facilities
- · An undergraduate degree in a technical field (EE, MechE, IndustrialE);
- · Project Management experience

- 6 Month InternshipKey job responsibilities- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
- Write high quality code to retrieve and analyze data
- Understand data resources and how, when, and what to use (and what not to use).A day in the lifeAbout the team
If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.- Competitive pay- Networking opportunities with fellow interns- Mentorship and career developmentIf you’re successful during your internship, you could be considered for a graduate role after finishing your university studies.Internship start dates vary throughout the year.
Internship lengths are 6 months.

- Are enrolled in a Bachelor's degree
- Experience with data querying or modeling with SQL or Excel
- Experience with programming languages such as Python, Java, C++
- Experience with SQL

- Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability)