Support Associate Ii Operations Technology Solutions Ots jobs at Amazon in Brazil

**PLEASE NOTE: Resumes must be submitted in the English written language please.Our Applications are the central hub for all Amazon.com tax and financial data. Our technology provides the foundation and orchestration for a multitude of key tax processes, including direct and indirect taxes, both domestically and internationally. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.Job Responsibilities:
· Primary responsibilities include analysis and validation of the input and output streams of the tax data flows, checking reconciliations of the tax data as it relates to online and offline transactions, as well as providing support to the end users of the system.
· Additional tasks include collaboration with our business partners on researching and analyzing questions and concerns with the tax software, as well as the configuration and calculations within.
· Daily tasks require working with customers and developers on technical operations. Longer term tasks will include research, planning and design discussions with our internal customers.
· This role also requires troubleshooting and support for any interface errors between systems.
· You participate in the hands on design and development of technology solutions. You bring data to the table that can help improve or reinvent the business process.
· You anticipate bottlenecks, manage competing priorities, evaluate and make tradeoff decisions, balance the business needs versus technical constraints and maximize business benefit.
· In this role, operational excellence is your priority. You track down the true root cause of issues and take action to correct the errors. You have a constant eye for improvement.
· You focus heavily on cross-functional communication to ensure key decisions, risks, issues, and solution status are made clear to all.
· You will push the limits of third-party software through innovative design and delivery
· You are prompt, professional, articulate, and persistent in your interactions with customers and our partners.

- Bachelor's degree
- Tax software experience is a must.
- Experience with Oracle database and middleware technologies preferred
- Experience with any Brazilian tax software
- Experience with Synchro preferred
- English work proficiency
- 4+ years of experience in developing and supporting software applications·
- 4+ years of experience with data analysis and SQL
- 4+ years with reporting systems and business applications such as MS Excel, MS Visio, MS Project and MS SQL
- Proven ability to troubleshoot and identify the root cause of issues.

- Experience with Oracle preferred**PLEASE NOTE: Resumes must be submitted in the English written language please.

BTech or Master degree in Science/Technology
ITIL/PMP Certification preferred

BTech or Master degree in Science/Technology
ITIL/PMP Certification preferred

Key job responsibilities
As an SDE II, you’ll contribute to your team’s software, delivering features that span its life cycle. This includes working with your team to design solutions that enhance existing features and enable new ones. You’ll exercise autonomy and make trade-offs between feature development and operational work.You’ll also document your team’s software, including how it’s constructed, tested, operated, and secured, and how it fits into the bigger picture. You’ll train team members on these points and work alongside customers, stakeholders, and peers to ensure your solutions deliver real value.We’re committed to developing our people, and as an SDE II, you’ll mentor and guide others. You’ll also play a role in recruiting and interviewing for your team.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
As an SDE II, you’ll contribute to your team’s software, delivering features that span its life cycle. This includes working with your team to design solutions that enhance existing features and enable new ones. You’ll exercise autonomy and make trade-offs between feature development and operational work.You’ll also document your team’s software, including how it’s constructed, tested, operated, and secured, and how it fits into the bigger picture. You’ll train team members on these points and work alongside customers, stakeholders, and peers to ensure your solutions deliver real value.We’re committed to developing our people, and as an SDE II, you’ll mentor and guide others. You’ll also play a role in recruiting and interviewing for your team.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

You will learn all about how to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best-in-class professionals.

- Past experience in being a technical leader and have previous track record in delivering large scale solutions in a very ambiguous environment
- Ability to understand and evaluate critical applications from end-to-end and evaluate high level and low-level design
- Experience mentoring and training the engineering community on complex technical issues
- Active contributor on teams technical strategy and account for technical tradeoffs that can impact existing applications as well as other applications within Amazon
- 8+ years of software development experience
- Proficiency in at least one of the following programming languages: C, C++, C#, Java, Python, Golang, Kotlin, JavaScript, Clojure.
- System Design experience with event-driven and microservices architecture
- Proficiency in spoken and written English

- Experience building complex software systems that have been successfully delivered to customers
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet timelines with optimal solutions
- A high degree of pragmatism in building the simplest thing that does the job; we want to use technology to solve real-world problems expediently, not indulge in over-designed, unnecessarily intricate software architecture.
- A good understanding of Software Development Life-cycle models and a track record of shipping software efficiently. You recognize the difference between building software and shipping software
- A strong track record of large and cross-functional project deliveries.
- Sharp analytical abilities and proven system design skills
- Bachelor’s degree in Computer Science, Computer Engineering or a related technical discipline OR Master’s degree in computer science, Math or Physics or related field

A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
• Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).
• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation

· Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications
· Solid Understanding of Linux/Unix Administration
· Server Hardware Troubleshooting experience
· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
· Strong Communication Skills
· Passionate about IT infrastructure and hardware!

· Remote Access: Console routers, IPMI, BMC
· Network Equipment Installation and Configuration
· Cisco IOS, NX-OS, JunOS
· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
· Participated in Project Management
· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
· Scripting: Bash, Python, Perl, Ruby (or programming languages)

Amazon Web Services (AWS) is looking for an experienced and motivated technologist who possess a unique balance of industry knowledge, technical depth and strong interpersonal skills. As the AWS Financial Services Senior Solutions Architect, you will work with some of the world’s largest financial services companies, AWS Sales and several other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address industry business problems and accelerate the adoption of AWS services.Financial Services Solutions Architects are viewed as experts in their domain, and support customer engagements when those engagements require deep and authoritative industry expertise, and a keen understanding of architectural and technical requirements. The Solutions Architects will influence the definition of the technical strategy for their industries by:
• Identifying patterns
• Defining technical trends that can affect the industry
• Publishing reference architectures
• Building industry quickstarts and other development kits
• Collecting technical best practices in the industry
Key job responsibilities• With the broader Financial Services team, develop technical elements of the strategic plan for accelerating adoption of AWS across the industry
• You will be responsible for establishing technical credibility in the sales cycle (personally or with the broader technical team) by supporting discussions across our Financial Services customers and partners
• Educate customers of all sizes on the value proposition of AWS within Financial Services, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
• Capture and share best-practice knowledge amongst the AWS solutions architect community
• Author or otherwise contribute to AWS customer-facing publications such as whitepapers
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates
• Act as a technical liaison between customers, service engineering teams and support
• Serve as a technical domain expert on deploying Financial Services industry workloads and applications on AWS
• Architect solutions leveraging AWS technology, including solution development and potentially demonstrate technical feasibility through mechanisms including proof-of-concepts and/or prototypes
• Travel may be required for this role, up to 25%About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 7+ years of IT development or implementation/consulting in the software or Internet industries experience