Jobs at Amazon in Austria, Vienna

Key job responsibilities
In your role as an AWS Solutions Architect, you'll take ownership of the technical relationship with customers, providing expert recommendations on solution design, migration strategies, security, and best-practice architectures. Your influence will extend beyond customer interactions, as you'll also act as an internal advocate, driving continuous improvements to the AWS platform based on customer needs and feedback. You'll contribute to the AWS knowledge base by creating and sharing best practices, technical content, and new reference architectures. Additionally, you'll play a crucial role in educating and evangelizing about AWS technology through various channels, helping to expand our reach and influence in the industry.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with AWS technologies and cloud native architectures
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working in a customer-facing role
- Cloud Technology Certifications (e.g. AWS Solutions Architect Associate or Professional) or other industry certifications
- Business level German language skills is a plus

As we continue to rapidly expand AWS’s Enterprise Support organization by averaging 30% - 40% revenue growth/ year, you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications for global & regional impact.AWS Global ServicesKey job responsibilities
* Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning
* Utilize technical skills to investigate difficult support cases and technical challenges
* Understand operational parameters and troubleshooting process for customer issues and escalations
* Advocate for customer needs to overcome adoption blockers and drive new feature development
* Improve customer capabilities by running workshops, operations and architecture reviews
* Ensure AWS environments remain operationally healthy whilst reducing costs and recommending efficiencies to mitigate risks in customer operations plans and product adoption
* Work with customers across all levels from developers through to C-Suite executives
* Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants and Sales Account ManagersAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

* Experience with operational parameters and troubleshooting for two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment
* Working with engineering/ technology teams for large customers or a major segment of a large entity in the Public Sector, Enterprise or Start-up industry
* Fluency in both written and spoken German

As we continue to rapidly expand AWS’s Enterprise Support organization by averaging 30% - 40% revenue growth/ year, you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications for global & regional impact.AWS Global ServicesKey job responsibilities
* Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning
* Utilize technical skills to investigate difficult support cases and technical challenges
* Understand operational parameters and troubleshooting process for customer issues and escalations
* Advocate for customer needs to overcome adoption blockers and drive new feature development
* Improve customer capabilities by running workshops, operations and architecture reviews
* Ensure AWS environments remain operationally healthy whilst reducing costs and recommending efficiencies to mitigate risks in customer operations plans and product adoption
* Work with customers across all levels from developers through to C-Suite executives
* Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants and Sales Account ManagersAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

* Experience with operational parameters and troubleshooting for two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment
* Working with engineering/ technology teams for large customers or a major segment of a large entity in the Public Sector, Enterprise or Start-up industry
* Fluency in both written and spoken German

Key job responsibilities
- Think big, bringing fresh ideas and interactions
- You take a long-term view of architecture, proactively fixing deficiencies and/or proposing larger projects.
- You bring perspective and provide context to guide future technology choices.
- Your code submissions and approach to work are exemplary. You write software that is easy for others to contribute to.
- You drive engineering best practices (e.g., Operational Excellence, Security, Quality, etc.) and set standards.
- When confronted with discordant views, you are able to find the best way forward and influence others to follow that path (build consensus).
- You contribute to the professional development of colleagues, improving their technical knowledge and engineering practices.
- You ensure your team is stronger because of your presence, but does not require your presence to be successful.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

In this role you will plan the project, deploy the hardware, configuration and fiber connectivity for new data center builds across the EMEA region. As the Lead, you will work closely with both internal customers and external vendors to facilitate smooth project planning and execution in association with our Technical Program Managers.One of the best parts of the role is travel within geographical work area is required, up to 70% travel outside traditional work area may be required possibly including international travel.
A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years' experience in TCP/IP, networking concepts, and troubleshooting network devices, cabling, and connectivity issues.
- 5+ years' experienced knowledge of network cabling, optic types, and test equipment, as well as experience with cabling infrastructure best practices.
- Ability to manage work and priorities through ticketing and workflow systems, with requirement to travel up to 70% within and outside geographical work area.

- Degree in relevant field or 5+ years high-level/enterprise experience as technician/engineer, with certifications like CCNA, CCNP, or JNCIA.
- Familiarity with medium to large, complex project scopes and ambiguous details in a dynamic work environment.
- Understanding of command line protocols, networking protocols, and experience in large-scale data center network implementations.
- Experience working in virtualized enterprise networking environments, with familiarity in IT best practice frameworks (ITIL, LEAN, AGILE).