Customer Success Specialist- Dutch Speaking jobs at Aligntech in Netherlands

Respond to customer inquiries, requests and complaints received via phone, e-mail, or any other communication channel. Act as the voice of the customer by providing ideas and suggestions to improve...

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...