Senior Technical Account Manager jobs at Akamai in United Kingdom

People who do best are the ones who seek challenges, possess a passion for learning, and have demonstrated ability to pose and solve truly difficult problems. The job requires a combination of system design, programming and debugging skills, an obsession with code quality, and independence. You must have a passion to get things done quickly and get them done right.

As a Senior Software Engineer, you will be responsible for:

• Analyzing system performance, identify problems, design, develop, and implement solutions
• Extending metrics collection, create visualizations, and statisitcal data analysis to better quantify systems performance.
• Building tooling to help identify system performance problems faster.
• Training other Akamai engineers to identify performance issues.
• Working with teams across the company to implement your solutions.

Do what you love

To be successful in this role you will:

• Have advanced programming experience in C.
• Have proficiency with Python, Bash, or Perl.
• Have a comprehensive understanding of Linux operating system internals and kernel interactions.
• Have deep experience with complex data structures, algorithms, and optimization techniques
• Have a thorough understanding of network protocols including IP, IPv6, TCP, UDP
• Have a proficiency with Git version control system.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

You'll be responsible for selling Akamai solutions to new customers across the UK. Working with marketing on demand generation, you'll be working lock step with your Solutions Engineer to deal closure. You'll be supported by cross-functional internal teams, from product specialists, partner managers & marketing all chartered with the same goal. To drive faster new customer acquisition in the UK&I.

As a Major Account Executive, you will be responsible for:

• Account Planning & execution against your Target Account List.
• Demonstrating your hunting strategy through adopting a 'right solution, right time' approach, meeting your target customers' needs.
• Collaborating with Sales Specialists, Marketing & Channel Teams on your 'Hunting Strategy.
• Maintaining sales pipeline, accurate monthly and quarterly forecasting.
• Adoption of 'hunting' sales tools & best practices.
• Working with integrated cross-functional teams, ensuring your customers realise the Value of their Akamai services during onboarding.

Do what you love

To be successful in this role you will:

• Have experience selling enterprise-class technology software, SaaS, internet-based technology solutions to enterprise class companies.
• Demonstrate experience of account management with short term and long term planning, selling value at C-Level.
• Demonstrate a good understanding of technology and the Internet, including cyber security.
• Have experience working in a collaborative, results oriented environment building executive level relationships with high-level customers.
• Have good written and verbal communication skills.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Shape the future of the internet

You will serve as a trusted advisor and technical liaison for key enterprise customers. You'll be responsible for ensuring the successful deployment, operation, and optimization of Akamai solutions in customer environments.

As a Technical Account Manager, you will be responsible for:

• Providing deep technical expertise in cloud computing and infrastructure.
• Advising on cloud architecture, scalability, and cost optimization.
• Supporting compute environments and workloads to ensure reliability and efficiency.
• Acting as a liaison between cloud support teams and customers to drive adoption and resolve issues.for API Sec and Cloud Computing

Do what you love

To be successful in this role you will:

• Demonstrate knowledge and experience with cloud service delivery models while engaging with partners, enhancing strategies and practices.
• Have experience in developing and managing service delivery frameworks and guidelines.
• Be able to represent excellent negotiation and communication skills, both written and verbal
• Maintain keen analytical and problem-solving abilities focused on service delivery.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.

We are looking for a Senior Architect with expertise in Kubernetes and Cloud Native technologies to lead the architecture and design our Cloud Services, new Managed Services product offerings, and the platform these products run on. In this role, you will be working with other architects and engineering development teams.

As an Architect Senior, you will be responsible for:

• Owning the system design and implementation, guiding engineering with pragmatic solutions, and unblocking technical barriers to projects
• Building proof of concepts to help make design choices and recommend technologies
• Working with product managers and product architects to help inform the product direction
• Helping shape the engineering roadmap with stakeholders from product and engineering management and business stakeholders
• Developing best practices, sharing knowledge, and mentoring

Do what you love

To be successful in this role you will:

• Demonstrate experience designing and building highly available, fault-tolerant, and scalable production services using Kubernetes and Cloud-Native technologies
• Have advanced knowledge of Kubernetes concepts such as Operator/Controller patterns, Cluster API, and multi-cluster
• Have experience and solid foundational understanding of linux, networking, containers and the technologies that revolve around them
• Demonstrate significant experience with implementing code with Go, C++ or Python
• Develop projects with technologies such as opentelemetry, CSI, CNI, CI/CD tooling, Load Balancing, Service Mesh frameworks

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

The Customer Success team is responsible for understanding customer requirements, driving adoption, and ensuring ongoing satisfaction. The team consists of motivated senior technical experts with a great social repertoire. This team leads large deployment processes, while communicating at different levels.

As a Technical Account Manager, you will be responsible for:

• Being the main focal point for all Guardicore related issues from the customer perspective.
• Assisting with deployments, expansions, transitions etc. of the Guardicore platform.
• Providing best practice guidance by recommending policies and features to configure and use.
• Aggregating support issues and work them out with Guardicore's technical teams and the customer.
• Raising product related issues that should be looked at by Guardicore's Product team.

Do what you love

To be successful in this role you will:

• Have proven experience of B2B SaaS customer success or technical account management.
• Have deep hands-on experience with advanced Linux administration.
• Have experience with automation with Chef/Puppet/Salt/Ansible/etc.
• Have thorough understanding of network protocols and troubleshooting on network devices and OSs.
• Have an understanding of managing, monitoring and troubleshooting complex distributed applications.
• Be familiar with VMWare networking and VSphere

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Partner with the best

As an Engineering Manager, you will be leading a team working on storage services used by both our customers and our internal teams:

• Managing and developing the team through hiring, training, coaching and mentoring
• Providing technical expertise and leadership for your team
• Participating in technical design, product specifications reviews, projects and backlog planning
• Planning your team's sprints, collaborate with product and project managers
• Improving internal processes and systems on a consistent basis

Do what you love

To be successful in this role you will:

• Have relevant experience and a Bachelor's Degree in Computer Science or equivalent
• Have extensive experience developing software in a distributed, micro-services environment with a depth of experience using Golang
• Have a track record of delivering reliable and secure software
• Have good knowledge of object storage and block storage technologies within cloud environments
• Have experience designing abstract software architectures from ideas through implementation and creatively apply domain experience to solve technical challenges
• Have experience managing teams in an agile Devops environment

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Partner with the best

As a Senior Software Engineer you will focus on building highly usable, reliable and scalable storage solutions. Our platform empowers enterprises to create modern solutions to the world's problems.

As a Senior Software Engineer you be responsible for:

• Creating new features, or enhance existing functionality, from design through testing and deployment.
• Working in an agile sprint environment to deliver quality software on a regular and consistent basis.
• Measuring and optimizing distributed system performance.
• Collaborating with our architecture, QA and operational teams to create a world class storage service.

Do what you love

To be successful in this role you will:

• Have a depth of experience with Golang or C++.
• Have prior experience working with Kubernetes.
• Have extensive experience developing software in a distributed, micro-services environment.
• Have a track record of delivering reliable and secure software.
• Have good knowledge of object storage and block storage technologies within cloud environments.
• Have experience working in an agile devops environment.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.