Manager Engineering jobs at Akamai in United Kingdom

Shape the future of the internet

You will serve as a trusted advisor and technical liaison for key enterprise customers. You'll be responsible for ensuring the successful deployment, operation, and optimization of Akamai solutions in customer environments.

As a Technical Account Manager, you will be responsible for:

• Providing deep technical expertise in cloud computing and infrastructure.
• Advising on cloud architecture, scalability, and cost optimization.
• Supporting compute environments and workloads to ensure reliability and efficiency.
• Acting as a liaison between cloud support teams and customers to drive adoption and resolve issues.for API Sec and Cloud Computing

Do what you love

To be successful in this role you will:

• Demonstrate knowledge and experience with cloud service delivery models while engaging with partners, enhancing strategies and practices.
• Have experience in developing and managing service delivery frameworks and guidelines.
• Be able to represent excellent negotiation and communication skills, both written and verbal
• Maintain keen analytical and problem-solving abilities focused on service delivery.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.

The Customer Success team is responsible for understanding customer requirements, driving adoption, and ensuring ongoing satisfaction. The team consists of motivated senior technical experts with a great social repertoire. This team leads large deployment processes, while communicating at different levels.

As a Technical Account Manager, you will be responsible for:

• Being the main focal point for all Guardicore related issues from the customer perspective.
• Assisting with deployments, expansions, transitions etc. of the Guardicore platform.
• Providing best practice guidance by recommending policies and features to configure and use.
• Aggregating support issues and work them out with Guardicore's technical teams and the customer.
• Raising product related issues that should be looked at by Guardicore's Product team.

Do what you love

To be successful in this role you will:

• Have proven experience of B2B SaaS customer success or technical account management.
• Have deep hands-on experience with advanced Linux administration.
• Have experience with automation with Chef/Puppet/Salt/Ansible/etc.
• Have thorough understanding of network protocols and troubleshooting on network devices and OSs.
• Have an understanding of managing, monitoring and troubleshooting complex distributed applications.
• Be familiar with VMWare networking and VSphere

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Partner with the best

As an Engineering Manager, you will be leading a team working on storage services used by both our customers and our internal teams:

• Managing and developing the team through hiring, training, coaching and mentoring
• Providing technical expertise and leadership for your team
• Participating in technical design, product specifications reviews, projects and backlog planning
• Planning your team's sprints, collaborate with product and project managers
• Improving internal processes and systems on a consistent basis

Do what you love

To be successful in this role you will:

• Have relevant experience and a Bachelor's Degree in Computer Science or equivalent
• Have extensive experience developing software in a distributed, micro-services environment with a depth of experience using Golang
• Have a track record of delivering reliable and secure software
• Have good knowledge of object storage and block storage technologies within cloud environments
• Have experience designing abstract software architectures from ideas through implementation and creatively apply domain experience to solve technical challenges
• Have experience managing teams in an agile Devops environment

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.