Sr Engineering Manager Trust & Safety jobs at Airbnb in India, Bengaluru

A Typical day:

Your contributions take a variety of shapes:

• Work with large scale structured and unstructured data, build and continuously improve cutting edge Machine Learning models for Airbnb product, business and operational use cases.
• Work collaboratively with cross-functional partners including software engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for machine learning models, drive engineering decisions, and quantify impact.
• Work closely with other trust defense and platform teams to tackle the changing landscape of fraud attacks.
• Hands-on develop, productionize, and operate Machine Learning models and pipelines at scale, including both batch and real-time use cases.
• Examples include: Anomaly detection models, ML models for continuous risk evaluation.

Your Expertise:

• 6 to 10 years of relevant industry experience in applied Machine Learning, including BE/B.tech or PhD in relevant fields
• Strong programming (Scala / Python / Java/ C++ or equivalent) and data engineering skills
• Deep understanding of Machine Learning best practices (eg. training/serving skew minimization, A/B test, feature engineering, feature/model selection), algorithms (eg. gradient boosted trees, neural networks/deep learning, optimization) and domains (eg. natural language processing, computer vision, personalization and recommendation, anomaly detection)
• Experience with 3 or more of these technologies: Tensorflow, PyTorch, Kubernetes, Spark, Airflow (or equivalent), Kafka (or equivalent), data warehouse (eg. Hive)
• Industry experience building end-to-end Machine Learning infrastructure and/or building and productionizing Machine Learning models
• Exposure to architectural patterns of a large, high-scale software applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms, models)
• Experience with test driven development, familiar with A/B testing, incremental delivery and deployment.
• Experience with the Trust and Risk domain is a plus.

Offices: Bangalore, India

This role requires heavy cross-collaboration with teams across other Platform organizations (Payments, Finance, Partnership) and functions (Product Management, Operations, SOX) to inform, validate, track and influence the implementation and maintenance of the payments platform. This team is currently growing, and the scope includes opportunities to build deeper infrastructural services to provide a platform with which we can easily fulfill business requirements, and offer payment services to people anywhere in the world in a compliant, reliable and cost-effective manner.

Core aspects of the role include:

• Setting and communicating strategy and direction of the team to evolve and maintain current payment systems.
• Refining team processes and work divisions to enable effective prioritization, planning, and communication of the team’s sprint commitments
• Building relationships and working rhythms across peers and stakeholders in both India and the US
• Collaborating with organization Staff and Sr. Staff engineers to assist team in aligning architecture trade-offs
• Coaching and mentoring the team with empathy to do their best work while growing in their roles & responsibilities
• Creating deliberate plans and opportunities for addressing technical debt & quality, facilitating learning, and encouraging cultural engagement
• Participating in India site level and global initiatives to create a strong Payments organization

• 3-5+ years of experience as an Engineering Manager, with 9+ years of industry experience with a BS/Masters or 6+ years of industry experience with a PhD
• Strong coding abilities and experience with architectural patterns of large, high-scale applications.
• Experience architecting, building, and maintaining highly available services in a large service-oriented architecture (SOA).
• Familiarity with patterns, libraries and frameworks for building and testing services, and service-to-service communication.
• Expertise proactively managing and communicating dependencies across parallel tracks of work and cross-functional stakeholders
• Demonstrable experience creating expectations, coaching, and mentorship plans for ICs
• Comfortable independently establishing and validating priorities and direction in the absence of Product Management
• Track record of contributing to Technical Quality practices and roadmaps for the organization
• Experience managing distributed teams of varying experience levels
• Experience managing and interacting with geographically distributed teams and partners is a plus
• Previous experience building payment systems is a plus

Offices: Bangalore, India

As part of the Trust Engineering team, you will be in charge of designing large-scale systems to detect and mitigate fraud, abuse, and safety risks across our platform. You will be deeply involved in building highly available and real-time risk detection services in close collaboration with product, data science, and operations teams to understand ever-evolving attack vectors. You’ll also work closely with other Trust engineers—whether focused on defense or platform—to build tools and frameworks that make our defenses more adaptive, efficient, and resilient.

Your contributions may take a variety of forms, including:

• Designing, implementing, and operating resilient and scalable distributed systems.
• Collaborating with cross-functional partners—including software engineers, product managers, data scientists, and operations teams—to understand business impact, define requirements, and drive engineering decisions.
• Building and evolving platform capabilities to address the ever-changing landscape of fraud, abuse, and safety risks across Airbnb.
• Partnering with teams across Trust, Payments, and Community Support to identify and implement system improvements that increase the reliability, scalability, and efficiency of our defenses.
• Contributing critical input to the Trust Engineering roadmap and long-term technical direction.
• Developing, productionizing, and operating machine learning models and pipelines at scale, for both batch and real-time use cases.
• Mentoring other engineers and helping them grow their technical and collaboration skills.
• Advocating for and contributing to improvements in Airbnb’s engineering processes and foundational systems.

Your Expertise

• 9+ years of industry engineering experience.
• BS/MS/PhD in Computer Science, a related field, or equivalent work experience
• Strong programming (Scala / Python / Java/ C++ or equivalent) and data engineering skills
• Hands on experience leading project teams and setting technical direction.
• Exposure to architectural patterns of a large, high-scale software applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms, models)
• Experience with test driven development, familiar with A/B testing, incremental delivery and deployment.
• Experience with platform architecture patterns and best practices. Experience with building and leading infrastructure is a plus.
• Experience with the Trust and Risk domain is a plus.
• Experience with hands on machine learning model development is a plus.

Offices: Bangalore, India

You will be part of the India Tech Business operations office and will report to the Lead- Transformation & Tech Excellence. The site program manager will ensure seamless execution of key processes, drive operational efficiency, and support the smooth functioning of the Tech Hub. This role requires strong program management, stakeholder coordination, governance, and reporting to enable operational excellence.

• Establish and maintain governance frameworks, operational cadences, and reporting structures to support the execution of site projects.
• Ensure timely and efficient implementation of operational initiatives in collaboration with functional teams.
• Track and monitor key operational processes, ensuring alignment with business goals
• Supporting strategic projects that contribute to growth of the site

• Define and track key operational metrics to measure the effectiveness and efficiency of the Tech Hub.
• Develop and manage dashboards and periodic reports to provide visibility into operational performance.

• Oversee the daily operations of site initiatives, ensuring efficient execution and coordination.
• Support cross-functional initiatives including employee engagement initiatives, employee gatherings

Ability to support external communications by crafting narratives for personal LinkedIn and pther platforms to generate buzz and enhance employer branding.

• Maintain effective communication and collaboration with local and global stakeholders.
• Ensure alignment across teams for efficient execution of initiatives and deliverables.

• Collaborate with functional teams that support the Tech Hub’s operations.
• Implement best practices in operational workflows to maximize efficiency.

• Education: Bachelor’s or Master’s degree in Business Administration, Operations Management, Engineering, or a related field.
• Experience:
• 6+ years of experience in business operations, program management, or a similar role within a technology-driven environment.
• Proven experience in managing governance frameworks, operational cadences, and reporting mechanisms.
• Experience working with cross-functional teams and global stakeholders in a fast-paced organization.
• Prior experience in managing budgets, resource planning, and infrastructure management is a plus.
• Experience in a technology or innovation-driven organization.
• Prior exposure to large-scale operational transformations or tech hub setups.
• Ability to work in a dynamic, high-growth environment with evolving priorities.

• Operational Excellence: Strong understanding of business processes, workflow optimization, and performance tracking.
• Building Relationships: Ability to connect with people and roll up their sleeves when required
• Data-Driven Decision Making: Proficiency in analyzing operational metrics, generating reports, and providing insights for process improvements.
• Communication & Coordination: Strong verbal and written communication skills to ensure seamless execution of operational plans.
• Problem-Solving: Ability to proactively identify operational bottlenecks and implement solutions.
• Technology & Tools: Familiarity with operational tools such as project management software (JIRA, Asana,), data visualization tools (Tableau, Power BI), and collaboration platforms (Slack, Confluence).

Offices: Bangalore, India

A Typical Day:

• Technical Leadership : Define and execute the technical strategy for trust and safety initiatives, ensuring alignment with Airbnb’s long-term goals.
• Team Management : Hire, mentor, and lead a high-performing engineering team. Foster a culture of innovation, ownership, and continuous improvement.
• Cross-Functional Collaboration : Work closely with product managers, data scientists, and partner engineering teams to develop effective, scalable solutions.
• Project Oversight : Lead end-to-end project execution, ensuring high-quality delivery across the software development lifecycle.
• Stakeholder Engagement : Provide clear communication of project status, risks, and opportunities to senior leadership and partners.
• Operational Excellence : Champion best practices for reliability, scalability, and incident response. Maintain operational readiness for critical systems.
• Industry Awareness : Stay current on trends in Trust & Safety, and drive adoption of best practices and innovations within the team.
• Global Alignment : Work with global counterparts to ensure the India team’s initiatives are aligned with broader Trust & Safety goals.

Your Expertise:

• Bachelor’s degree in Computer Science or a related field (or equivalent practical experience).
• 12+ years of industry experience, including 5–7+ years in engineering management.
• Proven track record of delivering large-scale, secure, and reliable systems.
• Strong experience in leading technical strategy and building scalable engineering, data, or machine learning systems.
• Expertise in leading AI/ML teams and delivering AI-powered solutions is a strong plus.
• Proficiency in at least one major language (e.g., Java, Python, Go, Ruby).
• Demonstrated ability to hire and retain top-tier engineering talent.
• Excellent communicator—capable of bridging technical and non-technical audiences.
• Experience setting multi-year strategies and aligning diverse stakeholders.
• Background working in fast-paced, agile environments with cross-functional teams.
• Passion for trust, safety, and driving positive social impact.
• Strong commitment to fostering diversity, equity, and inclusion within teams.

Offices: Bangalore, India

The Community You Will Join:

In this role you will partner closely with engineering teams in hiring phenomenal talent into Airbnb.

The Difference You Will Make:

As a Senior Recruiter, Product India, you will significantly impact our recruiting team as a key contributor, hiring specialized technical talent to work across functions including Engineering, Creative, Marketing, and Product Design. You will work as a key partner to functional stakeholders including Hiring Managers, Talent Partner (HR), and Leadership teams, developing strategies to approach, engage, and hire the best Product talent in the world.

A Typical Day:

• Run full-cycle recruiting processes from initial outreach through offer, for simultaneous, complex searches
• Build innovative sourcing and engagement strategies, driving and managing unique candidate pipelines to explore, leverage, and support our commitment to building talented and diverse teams
• Establish and maintain meaningful relationships with the broader global recruiting team, and cross-functional internal teams including Talent, Diversity & Belonging, Compensation, and Legal
• Champion an exceptional end-to-end candidate experience, striving for timely and impactful communications
• Maintain data integrity, proactively share data-centric updates with internal stakeholders and utilize insights to improve recruiting efficiency and influence hiring decisions
• Clear communication (written, verbal) with business partners and hiring managers, establishing timelines, milestones, and expected outcomes

Your Expertise:

• 8+ years’ full-cycle recruiting experience, specifically sourcing, engaging, and activating passive candidate pipelines
• Must have experience recruiting Engineering, Creative, Marketing, and Product Design skill sets
• Prior track record for successfully identifying, qualifying, and closing high performing talent at a global consumer-facing brand
• Excitement to balance autonomous, proactive efforts with collaborative, team-minded workstreams #OneTeamOneGoal
• Knowledge with systems and tools that support sourcing, application tracking systems, data management / reporting, and workplace collaboration
• Enthusiasm to partner with sourcers, hiring teams, and recruiting coordinators to develop and support an exceptional interview process
• Authentic interest and passion for innovation and technology
• Hands-on experience with Greenhouse (ATS) and/or GEM is a big plus!

Offices: Bangalore, India