Senior Software Engineer Community Support Engineering jobs at Airbnb in China

A Typical Day:

• Work with cross functional partners to understand product requirements and translate them into technical solutions, help create the roadmap for the projects
• Discuss and align technical specifications and implementation details with other engineers, including cross-team engineers from Global
• Write clean, testable and maintainable code to implement the features
• Perform tech design and code reviews and advise/mentor other engineers
• When you are the POC of the projects, drive the delivery, communicate the status to stakeholders and ensure the overall quality

Your Expertise:

• 5+ years of hands-on iOS development experience, within fast paced, high growth technology companies
• Familiarity with SwiftUI and UIKit, expertise in building pixel-perfect UI and smooth motions
• Write clean, readable and maintainable code with meticulous attention to detail
• Great communication and collaboration skills
• Fluent speaking and writing in English
• International work experience or experience working in a global environment is a Plus

Offices: China

A Typical Day:

• Work with cross functional partners to understand product requirements and translate them into technical solutions, help create the roadmap for the projects
• Discuss and align technical specifications and implementation details with other engineers, including cross-team engineers from Global
• Write clean, testable and maintainable code to implement the features
• Perform tech design and code reviews and advice/mentor other engineers
• When you are the POC of the projects, drive the delivery, communicate the status to stakeholders and ensure the overall quality

Your Expertise:

• 3+ years industry experience.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• Exposure to architectural patterns of a large, high-scale system/product (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Extensive experience working with open-source code, or coursework in any of the following languages: Java, Kotlin, Python, Ruby/Ruby on Rails, Javascript / TypeScript.
• Excellent communication and collaboration skills and the ability to work well within engineering organization and cross functions.
• Love collaborating via code reviews and architecture discussions, and are motivated to improve their teammates’ productivity
• Comfortable with tackling ambiguous problems and unblocking yourself.
• Focus on building high quality products, every one of our flows affects the business bottom line.
• Data driven in how you solve problems and validate you’ve solved them correctly.
Fluent in both Chinese and English

This position requires Remote work within China Mainland. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

Offices: China

The Difference You Will Make:

We are looking for senior backend engineers who are passionate about making a difference through their work. You will work in a global collaboration environment and lead through influence and collaboration to transform concepts into reality. You will develop and evolve the notification system, optimize delivery timing and channel, prototype and adopt advanced notification technologies.

A Typical Day:

• Collaborate with other engineers and cross-functional partners across the organization to understand, prioritize and scope projects.
• Discuss and align technical specifications and implementation details with other engineers, including cross-team engineers.
• Write clean, testable and maintainable code to implement the features.
• Participate in on-call rotation to continue to meet our critical SLAs.
• Mentor and provide technical guidance to junior engineers, fostering a culture of knowledge sharing and continuous learning.

Your Expertise:

• 6+ years of experience in a hands-on software engineering role.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• Proficiency in one or more JVM based languages (Java, Kotlin, Scala, etc.) are preferred
• Demonstrated expertise in backend systems within large-scale service-oriented architectures.
• Ability to drive alignment, manage projects and effectively collaborate with stakeholders.
• Capable of making data driven decisions and articulating tradeoffs in any technical decisions.
• Fluent communication in both English and Chinese.

Offices: China

The Difference You Will Make:

As an Android engineer in the Global Market mobile team, you will work closely with PMs, designers, data scientists and engineers across global teams to build products and deliver exceptional user experience for Airbnb guests and hosts. You will work on projects that can span multiple areas, from product code - signup/login, search, PDP, checkout and reviews etc, to more foundational components - map, DLS, networking, logging, etc. You will also work closely with other engineering teams to enhance system architecture and efficiency, enabling more performant and configurable products.

A Typical Day:

• Work with cross functional partners to understand product requirements and translate them into technical solutions, help create the roadmap for the projects
• Effectively advise stakeholders on the technical scope and feasibility of product requirements.
• Write clean, testable and maintainable code to implement the features
• Review PRs and provide meaningful input in technical discussions and team roadmap
• When you are the POC of the projects, drive the delivery, communicate the status to stakeholders and ensure the overall quality

Your Expertise:

• 3+ years of hands-on Android development experience, within fast-paced technology environment
• Proficient in Kotlin, Jetpack Compose
• Strong product sense and a passion for UI/UX development, with a proven ability to build pixel-perfect UI and smooth motions
• Solid understanding of app architecture, performance and scalability.
• Enjoy collaborating via code reviews and architecture discussions, and are motivated to improve their teammates’ productivity.
• Demonstrated ability to effectively collaborate with cross functional partners.
• Fluent speaking and writing in English
• International work experience or experience working in a global environment is a Plus

Offices: China

A Typical Day:

Work with cross functional partners (product managers, legal etc) to design and deliver high-quality productsLead efforts to architect, prototype, build and launch solutions for international markets

• Provide critical input in team roadmap and technical direction.
• Influence and collaborate with stakeholders to adopt team goals and roadmaps
• Mentor engineers both within and outside of the team

Your Expertise

• 10+ years industry experience
• You have experience leading teams, setting technical direction, building & launching high-impact user-facing products
• You have experience influencing partners such as designers and product managers as well as other engineering teams
• You are excited to ideate, prototype new ideas, and influence product direction
• You have excellent communication skills and the ability to work well within a team and across engineering teams
• You have demonstrated an ability to mentor and grow more junior engineers, set and drive best practices

Offices: China

The Difference You Will Make:

As a key Technical Leader for Community Support Product Engineering in China, you will lead a team in prototyping and productionize a next generation of agentic solution to empower Airbnb AI Assistant development, validation, and evaluation. You will also act as technical leader to empower the border Product Engineering team in China to explore new opportunities, execute in the right direction, and grow toward an innovative culture.

A Typical Day:

• Collaborating with cross-functional partners to understand business value and customer needs.
• Exploring, prototyping, and developing key technologies to enhance product experiences.
• Leading the execution of projects across the full software development lifecycle, including technical exploration, feasibility study, tech design, implementation, testing, and release, ensuring solutions are high-quality, scalable, and performant;
• Driving productive and constructive technical discussions with peers and cross-team technical leaders in a globally collaborative working environment to ensure alignment of priorities and strategies across CS products and capabilities.
• Tackling highly complex technical challenges, proactively identifying and mitigating potential risks during project execution.
• Writing exemplary and high-quality codes and design documents by utilizing the cutting edge AI tools and acting as a role model for driving innovation in the org.
• Advocating for and embedding engineering best practices and AI-driven empowerment within the team to forester the culture of technical excellence.
• Actively coaching and mentoring engineers across the CSP Product China team to foster growth and elevate technical capabilities.
• Supporting team growth by participating in recruiting efforts and conducting interviews.
• Promoting and exemplifying an engineering culture with inclusiveness, effective communication, and quality.
• Being a collaborative and supportive teammate who inspires and elevates the entire engineering organization.

Your Expertise:

• Strong technical expertise in large-scale distributed systems, including well-designed services architecture, appropriately integrated AI technology, and efficient algorithms.
• Strong proficiency in at least one major programming language (e.g., Java/Kotlin, Python, etc.).
• Proven track record of delivering end-to-end products in a collaborative environment globally.
• Strong interest in and hands-on ability to rapidly learn and adapt to fast-paced AI innovations. Experience with modern agentic AI, prompt tuning, and deploying LLM systems to production is preferred but not required.
• Demonstrated ability to make data-driven decisions, prioritize eng initiative with strong product sense, articulate technical trade-offs, and communicate effectively with cross-functional partners and stakeholders.
• Passion for creating intuitive user experiences and a keen interest in data systems and analytics.
• Bachelor's degree in Computer Science or related field, or equivalent practical experience.
• 9+ years of software development experience in related fields.
Fluent in both English and Chinese.

Offices: China

This is anrole.

Basic requirement:Fluent English and Mandarin in oral and written communication.

A Typical Day

• Define and drive Pilot product’s strategy and roadmap aligning with company-wide goals and advancing global markets’ growth.
• Partner closely with cross-functional teams like Global Markets, Product Marketing, Design, Engineering, Data Scientists, Finance, etc to ensure seamless product delivery and success.
• Manage and mentor a team of Product Managers, fostering a culture of ownership, creativity, and continuous learning.
• Champion local user needs and market trends through customer insights, competitive analysis, and collaboration with cross-functional teams.
• Develop compelling and clear product narratives and requirement document
• Articulate product strategy, proposals, and status to senior leaders and key stakeholders.
• Build alignment across product teams and cross-functional partners (Design, Engineering, Global Markets, Marketing, Finance, Legal, etc).
• Define success metrics and track product performance to inform future iterations and investments.

Your Expertise

• 12+ years of experience in product management, with a successful track record of delivering scalable products and team management.
• Excellent strategic thinking abilities, with demonstrated experience in product strategy, roadmap planning, and stakeholder management
• Thrive in a startup culture: dealing with ambiguity, fast pace, changing needs, and limited resources
• Ability to manage and grow a PM team
• Ability to lead by influence across a diverse team of business experts, designers, engineers, data scientists, finance, legal, etc.
• Ability to build inspiring narratives, prioritize features, evaluate short-term vs. long-term trade-offs, etc.
• Ability to clearly articulate the story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details when necessary
• Career experience in the travel industry/eCommerce, building products for international markets, or working for start-ups is highly desirable.
Fluent English and Mandarin in oral and written communication.

Offices: Beijing, China