Specialist advice
- Actively maintains recognized expert level knowledge in one or more identifiable specialisms.
- Provides definitive and expert advice in their specialist area(s).
- Oversees the provision of specialist advice by others, consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organizational objectives.
- Supports and promotes the development and sharing of specialist knowledge within the organization
Business analysis
- Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change.
- Selects, adopts and adapts appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Collaborates with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies.
- Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.
Requirements definition and management
- Plans and drives scoping, requirements definition and prioritization activities for large, complex initiatives.
- Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders.
- Negotiates with stakeholders to manage competing priorities and conflicts.
- Establishes requirements baselines.
- Ensures changes to requirements are investigated and managed.
- Contributes to the development of organizational methods and standards.
Systems integration and build
- Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
- Accepts completed software modules, ensuring that they meet defined criteria.
- Produces software builds from software source code for loading onto target hardware.
- Configures the hardware and software environment as required by the system being integrated.
- Produces integration test specifications, conducts tests and records and reports on outcomes.
- Diagnoses faults and records and reports on the results of tests.
- Produces system integration reports.
Porting/software configuration
- Configures software and equipment and tests platform-specific versions of one or more software products.
- Reports the outcome of testing and identifies potential improvements to the process and to the software products according to agreed designs and standards.
Application support
- Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures.
- Uses application management software and tools to investigate issues, collect performance statistics and create reports.
People Management / Resource Management:
- Supports resource planning and may have full responsibility in recruiting process.
- Implements resource plans, including conducting recruitment interviews.
- Facilitates selection, assessment and on-boarding processes, and internal resource allocation.
- Contributes to transitioning of resources, complying with relevant statutory or external regulations and codes of good practice.
- Ensures appropriate leadership skills are present at every level through creating a motivational and supportive work environment in which employees are coached, trained and provided with career opportunities through development
- Allocates the different work to the respective employees considering experience, complexity, workload and organizational efficiency
- Continuously monitors and evaluates team workload and organizational efficiency with the support of IT systems, data and analysis and team feedback and makes appropriate changes to meet business needs.
- Provides team members/direct reports with clear direction and targets that are aligned with business needs and GIT objectives
Key Relationships:
- Global IT
- Respective business function (GOPS, Finance, HR, Brand Marketing, Wholesale/Retail)
- HR Management
Requisite Education and Experience / Minimum Qualifications:
- Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
- Proficient spoken and written command of English
- At least 10 -year experience in IT
- 7 years of experience in relevant area
- 5 years of experience in team management including professional
- International Experience - ideally working abroad and mobile in leadership roles for multiple years and has functional/market experience in projects with a local/global perspective
- Participated in a global project execution/ significant contribution to local/functional project