Executive Assistant jobs at Adidas in Netherlands, Amsterdam

At adidas we have been challenging the status quo for 70 years and we’re not done yet.

We could list tired, old bullet points about Assistant Store Manager tasks but we’re confident you already know that. Here’s a bit about the kind of leaders we look for:

Innovators- You can dive into a complex problem and come out the other end with the simple solution no one else saw coming.

Ready to apply? Here’s what you need to know:

• Must possess and consistently exhibit the competencies relative to the position.

• Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.

• Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.

• Ability to learn and adapt quickly in a fast-paced environment.

• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

• Ability to operate independently and with discretion, and work effectively under pressure.

• Demonstrates an inspirational attitude that contributes to a positive team environment.

• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

• Well-developed ability to speak, read, comprehend, and write English

• Ability to maintain reliable and consistent attendance and punctuality.

• Ability and willingness to travel by car and air domestically.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Must be 18 years or older.

• 4 year college or university degree in business, retail management, or related field. or equivalent combination of education and experience.

• Experience managing a team.

• Ability to effectively communicate with customers and store personnel.

• Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts.

A generous Benefits Package which includes:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best.  We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.

• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.

• Employees are eligible to earn monthly and quarterly incentives. Employees accrue prorated flexible time off in the amount ​.3512​ hours per day that increases with years of service, ​seven​ paid holidays throughout the calendar year and Service Time Off during milestone years.

• Though our teammates hail from all corners of the world, our working language is English

You’ll support the Manager Lifecycle Communications with maintaining, improving, and scaling lifecycle, behavioural and membership (trigger-based) programs — working closely with our global and EU teams. Whether it’s improving onboarding journeys for new members or fine-tuning behavioral triggers based on shopping activity, your work will help us deliver timely, relevant communication that deepens engagement and supports long-term consumer value (CLTV).

Key Responsibilities

• building andmaintainingthelifecycle, behaviouraland membership programs in the European markets, on both email and app push notifications.
• Support and set up A/B tests, pilots, implementing updates and identifying ways to enhance program performance and KPIs
• Collaborate with Membership, Acquisition, Planning and Content counterparts to support the programs’ optimization and personalization based on the business needs.
• Provide analysis and feedback to optimize journeys and support smarter (data-driven) decision-making on a day-to-day basis
• Help standardize ways of working across teams and contribute to process improvements that keep things running smoothly

Key Relationships

• Global CRM Product Team
• Global Cohort Activation Team
• Digital Activation EU Team
• Membership EU Team
• Acquisition EU Team
• Analytics EU Team
• Global IT
• External vendors and platforms

Requirements

Education & Experience

• + years of experience inCRM, Email Marketing or Membership-related environments
• Analytics and analysis experience; ability to turn data into insights
• Experience in managinghighly complexprocesses, involving multiple teams in different geographies
• Experience in product management and/or working using agile/SCRUM methodologies.
• Experience in working withexternal agencies

Soft-Skills

• Ability to quickly adapt to changing business processes and business partners
• Good communication& negotiation skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely
• Proactive attitude,passionate about the digital world andready to adapt to a fast-paced environment

Hard-Skills

• Comfortable working with enterprise-level platforms and technologies
• Project management and project monitoring experience is a plus
• Knowledge of process optimization methodologies (LEAN, 6Sigma,etc…) is a plus
• Fluent English both verbally and written

Primary

• Ensure timely delivery to meet SCM KPIs, including on-time shipment fulfillment and transport efficiency targets
• Manage daily transport arrangements for customer orders, store replenishments, including daily Auto Replenish orders to prevent stock fulfillment delays
• Arrange export shipments and coordinate documentation for Interco and overseas customer orders
• Optimizing outbound delivery performance with cost-saving initiatives, strengthening processes and policies, and leveraging systems
• Analyze and coordinate with Customer Service & Sales team for warehouse capacity planning at daily/ weekly/monthly Delivery Notes to 3PL Warehouse to maximize outbound capacity and efficiency
• Audit on POD
• Handle store-to-store transport arrangements, ensuring timely and cost-effective transfers
• Handle return shipments and follow up to ensure a smooth reverse logistics process
• Investigate and follow up on delivery discrepancies, including short shipments and order mismatches, within the agreed timeline
• Raise credit or debit notes when discrepancies occur, such as shortages affecting customer orders
• Ensuring good warehouse practices are continually maintained to make the “Best in Class” facility in the region
• Ensuring a continuous creative improvement process thru problem identification and problem analysis
• Be responsible for vendor KPI performance such as 3PL Warehouse KPIs Performance & Transport Delivery On time performance, analyze & identify areas of improvement
• Monitor the daily performance of transport vendors, including adherence to delivery timelines and service levels
• Ensure vendors comply with agreed transport service levels, raising any performance issues for corrective action
• Vigilant in being the gatekeeper in any deviation in process
• Constantly analyzing the “health” status of the outbound operations with the help of collected data

Secondary

• Act as a point of contact for stores regarding delivery schedules and discrepancies
• Coordinate with internal stakeholders (Own Retail, Key Account Managers, Outbound Fulfillment team, warehouse) to resolve transport-related issues efficiently
• Prepare and submit weekly and monthly reports on outbound logistics performance, transport efficiency, and discrepancy trends
• Manage and control Outbound management activities in accordance to the Statement Of Work (SOW)
• On time verification & coding of outbound related invoices before submission for approval by Manager, Operations
• Inter-support of inbound control & management in the absence of an Inbound Associate
• Perform any other roles or duties assigned by Manager, Operations which is deemed reasonable, practical and logical

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the Brand

• Effectively serving and selling to customers

• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

• Use Seasonal Brand and product knowledge effectively during sales interactions

• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures

• Execute and maintain established Visual Merchandising and In-Store Communication standards

• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately

• Minimize loss in both, the stockroom, and the sales floor

• Perform all store operations in a safe, effective, and efficient manner

• Collaborate productively and respectfully with team members

• Complete all applicable training programs and effectively apply the learning on the job

• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Customers

• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Fluent speaker of Polish and intermediate speaker of English
• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

• Basic numeracy, literacy, and verbal communication skills

Job Title- Retail Associate

· Contribute to meeting or exceeding store sales and profit targets by:

· Passionately inspiring consumer loyalty to the brand

· Effectively serving and selling to customers

· Diligently executing store operations

KEY RESPONSIBILITIES:

· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

· Execute the Brand Customer Service standards to meet or exceed customers’ expectations

· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

· Use Seasonal Brand and product knowledge effectively during sales interactions

· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

· Adhere to all established policies and procedures

· Execute and maintain established Visual Merchandising and In-Store Communication standards

· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

· Complete cash register transactions quickly and accurately

· Minimize loss in both, the stockroom and the sales floor

· Perform all store operations in a safe, effective and efficient manner

· Complete all applicable training programs and effectively apply the learning on the job

· Seek coaching and learning opportunities to continually improve your performance

· NA

KEY RELATIONSHIPS:

· Customers

· Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

· Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• High school education is a must
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills