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Apple HK-Technical Specialist China, Hong Kong, Hong Kong Island 750720574
28.03.2024
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Key Qualifications
- Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
- Flexibility to regularly rotate through different technical specialties and skill sets
- Ability to thrive on change as products evolve
- Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Demonstrate Apple’s values of inclusion and diversity in daily activities.
Additional Requirements
- •You have excellent time management skills and can make decisions quickly.
- •You maintain composure and customer focus while troubleshooting and solving issues.
- •You reassure customers when delivering product diagnoses and potential solutions.
- •You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
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