Citi Group Ref Data Mgmt Analyst - C09 TAGUIG 

Philippines, Taguig 

684219200

Responsibilities:

• Remediates data in the Clients and Security Coding systems
• Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
• Liaises with other teams globally to ensure data quality is remediated
• Provides a high level of customer service to our internal stakeholders
• Owns ad-hoc projects from inception through to completion
• Provides tangible metrics to Management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Managing various data remediation work streams Projects Knowledge
• Experience of maintaining client static data within a capital markets environment
• Takes ownership of allocated work and is accountable
• Able to identify, trouble shoot issues and ultimately escalate
• Financial services related qualifications

Education:

• Bachelor’s/University degree or equivalent experience

Responsibilities:

• Create and maintain various types of training outputs, from instructor-led materials to web-based trainings to provide exceptional training offering required for managers, checkers, and other specialised roles.
• Assist with training assessments and identify training needs for complex policy and non-regulatory changes.
• Work with business partners and stakeholders for various changes to design training curricula and materials, selecting the most effective training methodology to meet the desired objectives.
• Support delivery on Book of Work projects through training design and implementation.
• Ensure that staff is equipped with the requisite process knowledge to perform to operational management standards.
• Ensure all learning events are tracked via GLMS and generate meaningful and user-friendly MIS.
• Work Shift: UK hours

Qualifications:

• 1 to 2 years of experience in training design and development is a must.
• 2 to 3 years Operations/ back-office experience in Banking industry is desirable.
• Excellent one-on-one and group presentation/facilitation skills.
• Strong communication, teamwork, attention detail and organizational skills.
• Ability to multitask and adapt to changing environment.
• Flexible with global working hours, on need basis.

Time Type:

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