JPMorgan Product Designer 

United Kingdom, England, London 

419056402

As a Product Designer within our dedicated team, you will be a key player in creating customer-centric products that address real-world problems. You will work collaboratively in a multi-disciplinary team of researchers, product designers, technologists, and business experts to create new B2B customer-focused products and services. Your role will require a deep understanding of experience design for digital products and services with a focus on B2B. You will use customer insights and data to inform the user experience and deliver high-quality design outcomes.

● Use customers insights and data to inform the user experience
● Creating and delivering high-quality design outcomes like concepts, user journeys, wireframes, UI flows and detailed UI design
● Deliver design outcomes to stakeholders in a timely manner and efficient execution
● Contribute proactivley to design systems and other design toolkits
● Working closely with leads to ensure deliverables are consistent with the design systems
● Manage the handover and support of your designs to engineering and product development teams
● Work closely with other disciplines to understand and provide feedback to design context and research
● Participate in user research and usability studies on your work, creating interactive prototypes to iterate and refine your designs, Providing accurate estimation of tasks and help with prioritisation
● Present design and communicate work to team members and stakeholders

● Solid hands-on experience as Senior Product/ UX designer, across multiple devices and platforms
● Strong portfolio demonstrating UX processes, such as process flows, sitemaps, wireframes, prototypes, user research, usability testing, and other deliverables
● Effective communication of design solutions across roles & levels
● Awareness and practical understanding of current technologies and their application and relevance to digital experiences
● Proven understanding of B2B product design with solid communication and interpersonal skills
● Ability to actively listen, hear and understand what is said and not said, and with
nuanced comprehension of meaning and intent
● Ability to develop and sustain effective and cooperative working relationships with peers, managers and other internal or external stakeholders
● Proficiency with modern design systems, prototyping software and design tools (we use Figma)
● Prototyping skills across a variety of mediums and needs: on paper, in Principle, and other digital methods
● Thrive in a fast-paced, collaborative, team-oriented, cross-functional environment
● Bachelor’s degree in Design, HCI, or related field or equivalent professional experience

Preferred qualifications, capabilities and skills

● Experience in the Atlassian suite of software (Jira & Confluence) is desirable

● Experience with B2B applications preferred